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Customer Ratings & Reviews

Your price for this item is $180.49
The comparable value price is $199.95

Customer reviews

Rating 4.5 out of 5 stars with 2535 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Durability

    Rating 4.6 out of 5 stars

  • Comfort

    Rating 4.6 out of 5 stars

90%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 126 Showing 2,501-2,520 of 2,535 reviews
  • Rated 5 out of 5 stars

    Best fit bit ever

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome price fast delivery we were in store previously

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent gift for Mother’s Day will buy again for Father’s Day

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great watch love that i can answer calls and talk on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Na

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade I’m glad I decided on this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MF

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. I would recommend this prduct tk everyone.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Get the Versa 3 instead

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a Versa 3 for several years. When it broke I decided to upgrade to the versa 4. Big mistake. The interface is much less user friendly, and it doesn't hold a charge nearly as long as the Versa 3 did.

    No, I would not recommend this to a friend
    • Brand response from FitBit Team
      Posted .

      Hey there, pt222. We’re sorry to hear you’re experiencing less than optimal battery life on the Vers 4. Here’s some tips to get the estimated battery life of 6 days:

      1. Turn off always-on display
      2. Use phone GPS instead of built-in GPS
      3. Dim the screen or enable auto brightness

      Here’s a link with more tips: https://support.google.com/fitbit/answer/14226518?hl=en#zippy=;

  • Rated 5 out of 5 stars

    Fitbit 4

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it, it does everything I need it to do for me?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit Versa 4

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got my wife this for Christmas to replace her Charge 2

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor tracking for mileage walked.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointing. Had an old Garmin which broke down and it kept much better track of miles walked. When compared to the Garmin, it undercounts my mileage by 17%. Have also checked it against Strava (on my phone app using GPS). It is undercounted by the approximately the same amount. So, I basically bought a watch with supposed GPS capability which can not accurately count how far I'm walking.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Yes please

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just upgraded from versa 2 and happy i did snd amazaed.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do NOT buy a FITBIT

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a Fitbit to track distance on my walks. The Versa 4 does not accurately do that. I was told by support that it is a "known issue". Well, that does me no good. In addition, the screen often did not respond to touch. It would not receive text notification or phone calls. Support sent me a refurbished Fitbit. I paid full price for a defective product, it should have been replaced with a new product. It still doesn't track distance accurately or receive texts or phone calls. I have had various Fitbit products over the years but this will be my last. #fitbitistrash #donotbuyfitbit #versa4istrash #fitbitsucks #fitbitversa4sucks #fitbit #fitbitversa4 #versa4 #FitbitByGoogle #fitbitbygooglesucks

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Would stay synched with iPhone 13

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned as it would not stay synced with my iPhone 13. Even firbit couldn't figure it out after 5 attempts and 2 watches.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Its okay

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The watch is very comfortable given its size and it is more advanced then the last model. However it still is very laggy and has a slow response time. For the price you might as well get a samsung watch.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not water resistant

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn’t going to write this review because I did not mean to wear my watch in the pool but forgot to take it off. Watch was literally in the water for 10 seconds and completely shut off. Tempted to get the water out and let it dry out, still would not turn on. As I was looking at the back of the watch, it says it’s up to 50 meters while swimming. Don’t believe it.

    No, I would not recommend this to a friend
    • Brand response from FitBit Team
      Posted .

      Hey there, Ryan. Sorry your experience swimming with the Versa 4 wasn’t the best. They're designed to be swim proof and stand up to even the sweatiest of workouts. However, water resistance may diminish over time and can be negatively impacted by exposure to soaps, shampoos, conditioners, perfume, insect repellent, lotions, sunscreen, and dropping. We’d be happy to investigate and get your device up and running again — reach out to us when you have a second: https://support.google.com/fitbit/gethelp?hl=en

  • Rated 1 out of 5 stars

    Disappointing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the watch for about a month and it stopped working. Searched online to find potential fixes. Tried them all and no change. Fit Bit customer service took a really long time to respond and made it very difficult to connect and figure out a solution. Still not resolved!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Needs frequent charging

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needs frequent charging and that’s the only part that sucks about this watch.

    I would recommend this to a friend
    • Brand response from FitBit Team
      Posted .

      Hi, there. We're sorry to hear that your Fitbit Versa 4 battery is draining quickly. We recommend restarting your Fitbit by pressing and holding the button for 10 seconds until you see the Fitbit logo on the screen, and then releasing the button. We also recommend checking out these battery tips: https://help.fitbit.com/articles/en_US/Help_article/2004.htm For further help, reach out through phone, chat, social support, or through our community forums at https://goo.gle/contactfitbit

  • Rated 1 out of 5 stars

    Only Good for 1 Year!!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this just over a year ago January 2023, and now suddenly it won't hold a charge. It charges to 100% and when I remove it from the charger it cuts off and won't come back on. I contacted Fitbit support and they emailed me back to tell me because it is out of the warranty window and they won't replace it but want to give me 35% off on a new Fitbit product. REALLY????? I mean, stand behind your product. It should last longer than a year!!! And why would I want to buy another Fitbit product if it is only going to last a year. I have read other reviews or blogs with others having the same issue and getting the same response!!! Over $200 down the drain. I could have paid a little more and gotten an Apple Watch that Apple stands behind.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Off brand apple :)

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a'ight Dhfhhfj (needed to add sum more stuff)

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn’t work

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only have had it 25 days and it stopped working. The watch band makes my wrist break out. I will be going to Best Buy tomorrow to see what can be done.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a nice smartwatch. It fit well and felt comfortable on my wrist. However, I was updating from my Versa Lite and lost 3 features that I used frequently. Called Fitbit and was told that those features are no longer available so I returned the Versa 4 and am now back to my Lite.

    No, I would not recommend this to a friend