Customer Ratings & Reviews
- Model:
- FB523BKBK-US
- |
- SKU:
- 11578156
Customer reviews
Rating 4.5 out of 5 stars with 2625 reviews
(2,625 customer reviews)Rating by feature
- Battery Life4.6
Rating 4.6 out of 5 stars
- Durability4.6
Rating 4.6 out of 5 stars
- Comfort4.6
Rating 4.6 out of 5 stars
to a friend
Rated 1 out of 5 stars
Not so smart, especially "customer" service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don"t buy it, and DEFINITELY don't purchase it from BEST BUY. I've only had the Versa 4 for 3 weeks today. Shortly after purchasing I had issues with settings changing on their own. Do not disturb and Sleep mode would turn on without me doing it. I only noticed because I wasn't getting notifications. One night the versa 4 locked up with both DND/Sleep mode turned on, and I had to do a factory reset. That was literally no more than 2 weeks after purchase. Syncing has been a MAJOR problem. It was glitchy at first but has only gotten worse. It currently has not synced since yesterday morning. The only way I've been able to force it is turning off both the device and my phone, or reinstalling the app etc. There have also been gaps in time of recording heartrate. I reached out to Best Buy maybe 36 hours past the 15 day "price match/return period" (that I was unaware was SO soon until I spoke to them), and Best Buy would NOT help at all. I tried again today. Nope, nothing. Not with the price match or return on a defective device. I have reached out to Best Buy twice, to no avail. Had it been a month or so later I could understand, but it was 16 days the first time. The end result, I'm paying full price for something on sale $50 less right now, and I've been in contact with Fitbit and they have to replace it. Too many problems...not worth it!
This review is from Fitbit - Versa 4 Fitness Smartwatch - Platinum - (2022)
No, I would not recommend this to a friendBrand response from FitBit Team
Posted .Hi there, BethannK. We’re glad you’re getting a replacement Versa 4. That being said, we’re sorry your experience wasn’t the best and we hear your concerns regarding syncing issues and inconsistent heart rate. We’re available 24/7 to look into these issues should they come up again with your replacement — don’t hesitate to reach out here: https://support.google.com/fitbit/gethelp?hl=en
Rated 5 out of 5 stars
Price worthy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very useful watch with easy to use. Loved for the price
This review is from Fitbit - Versa 4 Fitness Smartwatch - Graphite - (2022)
I would recommend this to a friendRated 3 out of 5 stars
Its meh.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Kind of hard to swipe. It works once you set up type of workout. The worst part is the charger. The gold prongs get stuck causing a slow charge to no charge and having to buy a whole new charger. Get protection plan.
This review is from Fitbit - Versa 4 Fitness Smartwatch - Platinum - (2022)
No, I would not recommend this to a friendRated 5 out of 5 stars
Fitbit Versa 4
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice watch, lots of features. Easy to set up on my smartphone
This review is from Fitbit - Versa 4 Fitness Smartwatch - Graphite - (2022)
I would recommend this to a friendRated 5 out of 5 stars
Fitbit fanatic
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect, color is one if my favorites, casual, comfy & cool.
This review is from Fitbit - Versa 4 Fitness Smartwatch - Copper Rose - (2022)
I would recommend this to a friendRated 4 out of 5 stars
Love it.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product very happy with it so far. Love the battery life.
This review is from Fitbit - Versa 4 Fitness Smartwatch - Platinum - (2022)
I would recommend this to a friendRated 5 out of 5 stars
The Fit1
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Must have, light on wrist, but heavy on health info!
This review is from Fitbit - Versa 4 Fitness Smartwatch - Platinum - (2022)
I would recommend this to a friendRated 5 out of 5 stars
Fitbit Versa 4
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the watch and it does what I bought it to do.
This review is from Fitbit - Versa 4 Fitness Smartwatch - Copper Rose - (2022)
I would recommend this to a friendRated 5 out of 5 stars
Enjoying my Fitbit
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lots of function, haven't discovered everything yet!
This review is from Fitbit - Versa 4 Fitness Smartwatch - Graphite - (2022)
I would recommend this to a friendRated 5 out of 5 stars
Good watch
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good watch is light weight nice color does what it suppose to do
This review is from Fitbit - Versa 4 Fitness Smartwatch - Copper Rose - (2022)
I would recommend this to a friendRated 5 out of 5 stars
Easy to use and pretty
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great watch that is user friendly and very comfortable to wear
This review is from Fitbit - Versa 4 Fitness Smartwatch - Copper Rose - (2022)
I would recommend this to a friendRated 5 out of 5 stars
Love this watch
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very modern and nice watch . Easy to use and track what I want .
This review is from Fitbit - Versa 4 Fitness Smartwatch - Graphite - (2022)
I would recommend this to a friendRated 5 out of 5 stars
active use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.excellent, it helps me with keeping track of my health
This review is from Fitbit - Versa 4 Fitness Smartwatch - Graphite - (2022)
I would recommend this to a friendRated 5 out of 5 stars
Fitbit
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product for sleep tracking st Step counting great fitbjt
This review is from Fitbit - Versa 4 Fitness Smartwatch - Copper Rose - (2022)
I would recommend this to a friendRated 5 out of 5 stars
Fitbit Fit
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the functionality of this watch and the comfortable gif.
This review is from Fitbit - Versa 4 Fitness Smartwatch - Graphite - (2022)
I would recommend this to a friendRated 5 out of 5 stars
Angel
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was an watch for our grand daughter we call her out angel
This review is from Fitbit - Versa 4 Fitness Smartwatch - Copper Rose - (2022)
I would recommend this to a friendRated 5 out of 5 stars
Fitbit
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife loves her new fitbit, it does everything she needs it to do
This review is from Fitbit - Versa 4 Fitness Smartwatch - Graphite - (2022)
I would recommend this to a friendRated 3 out of 5 stars
Versa
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Breaking in my Fitbit. I expect more from the watch.
This review is from Fitbit - Versa 4 Fitness Smartwatch - Copper Rose - (2022)
I would recommend this to a friendBrand response from FitBit Team
Posted .Hi there, Nayo. Sorry to see the Versa 4 may not have lived up to your expectations. We’d be happy to make sure the watch is set up optimally for you — when you get a second, reach out to us here: https://support.google.com/fitbit/gethelp
Rated 5 out of 5 stars
Beautiful watch
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love fitbit products. This watch is way better for the price
This review is from Fitbit - Versa 4 Fitness Smartwatch - Copper Rose - (2022)
I would recommend this to a friendRated 3 out of 5 stars
HR tracker is garbage for HIIT & lifting.
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Versa 4 is simple and useful for steady-state cardio and general functions, but absolutely garbage for HIIT sessions and weights. Using a HR band for cardio, or simply my fingers on my wrist to measure my pulse consistently has the Fitbit reading 20-40 bpm low. When wearing my Versa 4 on one wrist and my Charge 6 on the other for a HIIT session, the Versa 4 had my HR at 86 while my heart was pounding out of my chest and the Charge was reading 143 bpm. Only use the Versa 4 as a pedometer if you are a true fitness enthusiast.
This review is from Fitbit - Versa 4 Fitness Smartwatch - Graphite - (2022)
No, I would not recommend this to a friendBrand response from FitBit Team
Posted .Hi, there. We're sorry to hear that your Fitbit Versa 4 is tracking your heart rate inaccurately. We recommend checking out these heart rate tracking tips: https://support.google.com/fitbit/answer/14237938
To know more about the factors that can affect your heart-rate reading, please visit this: https://support.google.com/fitbit/answer/14236612
For further help, reach out through phone, chat, social support, or through our community forums at: https://goo.gle/contactfitbit





