Customer Ratings & Reviews

Exceptional timepiece and monitor of health data. Easy to operate despite the broad activities that it monitors. Excellent technology. A valued investment.

The app shows Inaccurate step counts ecen when person is not moving. The phone call integration is not smooth with Andriod devices

I should have done more research before purchasing the Fitbit-Versa 4 Fitness Smartwatch. Large plastic wristband is not very comfortable for nighttime wearing.

Absolute garbage. Doesnt accurately track steps or exercises. Returned it in 2 day. Went back to the versa 3 with a new band

I love the battery life on this fitbit. I had the fitbit versa 2 n i had to charge it everyday at night. This newer one needs to be charged on the 4th day.

Good design, bad software. Constantly freezes, shuts down randomly, stops in the middle of workout tracking, etc. I requested a warranty exchange from Fitbit and when mine arrived at their warehouse, it sat for a week. Now the status has said prepared for shipping for three days. It appears the exchange process will be 2-3 weeks long. That’s astonishingly bad. I’ll never buy a Fitbit again. Not Best Buy’s fault.

Bought this product because of good reviews however I started having trouble with it in less than a month. I’ve exchanged it and hoping it was just a defective one that I happen to get

I bought this watch, thinking I would like to read from the Versa 2 but I was absolutely disappointed as soon as I open the package as it felt incredibly cheap. The manager who sold it to me said that it would fit the bands from my versa two and it did not so I went back and return it immediately. The additional features that offers or nothing. The Fitbit premium can’t even be tried without a credit card and that sucks and I am so disappointed with a Fitbit app that.

Love this! I thought it might be too big, but it's a good size for me. I've had it for almost a month now, and it makes me wonder why I didn't replace my old one earlier! I did drop it in the sink while doing dishes and it survived until I could fish it out. I've also dropped it and hit it against hard objects by accident, and no problems, not even a scratch on it.

The Fitbit is a great smartwatch. Nice features. Unfortunately, I am allergic to the band so I had to replace it with a different kind.

Upgrading my Fitbit Versa with Versa 4. Love having all the features I’m already used to… plus more (still learning what all I can/can’t do;)

Love Fitbit for many years but this verdion has have many glitches. I recommend the sense 2 or the versa 2

It doesn't have the quality that is needed, I haven't found how to change the time and date yet.

Great product. Love the upgrades Fitbit has made to the versa. Thank you also for the special promotion that helped purchase the Versa 4.

It's probably a good watch but since I was not able to program it, I couldn't tell. Maybe the geek squad could have helped. But that might cost more money.

Like the watch but not the band. We will have to purchase another band.

I was never able to receive calls on my watch. I don't receive any call notifications, message notification or any other notifications from my phone to the watch. No matter how many times you reset your watch or even your phone, the notification service won't work. It says built-in GPS which never uses/works. I don't understand why such big brands make such low quality products.

Great concept, but dies at exactly 1 year and 10 days every time. No kidding! Right after the warranty expires the Fitbit watches die. I think they have it rigged. Three times a charm. Won’t fall for that again. Cheap er than the Apple Watch, but not if you have to buy a new one every year. Apple Watch is the way to go.

The watch stopped working 4 weeks after purchased. Still haven't figured why the battery wouldn't work.

I have had Fitbit devices for many years and it appears every two years the device stops working. New device and the sleep tracking is terrible gone are the days when the Fitbit was my go to device.