Customer Ratings & Reviews
- Model:
- FB523BKBK-US
- |
- SKU:
- 6514032
Customer reviews
Rating 4.5 out of 5 stars with 2630 reviews
(2,630 customer reviews)Rating by feature
- Battery Life4.6
Rating 4.6 out of 5 stars
- Durability4.6
Rating 4.6 out of 5 stars
- Comfort4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers frequently mention the Versa 4 Fitness Smartwatch's overall performance and battery life as positive aspects. Users appreciate its ease of use and various features, including sleep and step tracking. However, some customers have reported concerns regarding the band quality and connectivity. A few users have also experienced issues with charging and GPS functionality.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Great Tracker!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Fitbit is comfortable and keeps me on track with you fitness goals.
This review is from Fitbit - Versa 4 Fitness Smartwatch - Platinum - (2022)
I would recommend this to a friendRated 2 out of 5 stars
Not worth it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have to hold the button to see anything incoming. with my Versa Lite I only had to lift my wrist. Incoming call? Have to hold the button long enough to keep the screen on so you can deny/answer the call. Incoming notification? Hold the button to see. I really liked my Versa Lite bett
This review is from Fitbit - Versa 4 Fitness Smartwatch - Platinum - (2022)
No, I would not recommend this to a friendBrand response from FitBit Team
Posted .Hey there, KathleenW. We understand the frustration when you have trouble viewing a notification or incoming call. You may need to adjust the screen wake setting and here’s how:
1. In the quick settings screen, tap the screen wake icon to adjust the setting.
2. When you set Screen Wake to Auto (Motion), the screen turns on each time you turn your wrist.
You can also turn on always-on display:
1. Swipe down from the clock face to open your quick settings.
2. Tap the always-on display icon
Here’s a link with more details: https://support.google.com/fitbit/answer/14226053
Reach out to us anytime here: https://support.google.com/fitbit/gethelp?hl=en
Rated 5 out of 5 stars
Versatile
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a really great product and I like how versatile it is.
I would recommend this to a friendRated 5 out of 5 stars
N
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Apps are good, bad is not good. Some apps do not work
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good………………………. …………………………………. ………………………………..
I would recommend this to a friendRated 4 out of 5 stars
Versa 4 Fitness Smartwatch
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I Bought this for my wife for Christmas and she loves it.
I would recommend this to a friendRated 2 out of 5 stars
Love--Not so Much
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The display does not come on easily and the watch loses about 10% of its charge daily. Additionally, the watch band is small. I would not buy again. This is the 3rd FITBIT that I've had and loved the first two--except that the first one kept losing time and had to be reconnected to my phone several times, and I lost the 2nd one.
This review is from Fitbit - Versa 4 Fitness Smartwatch - Platinum - (2022)
No, I would not recommend this to a friendBrand response from FitBit Team
Posted .Hi, there. We're sorry to hear that your Fitbit Versa 4 display does not come on easily and that the battery is draining quickly. Please make sure to sync your Fitbit in the Fitbit app: From the Today tab in the Fitbit app, tap the devices icon at the top-left corner > Tap the device that you want to sync > Near the bottom of the page, tap Sync Now. Then try restarting your Fitbit Versa 4 by pressing and holding the button for 10 seconds until the Fitbit logo appears on the screen, and then releasing the button. We also recommend trying these tips to maximize your Fitbit's battery life: https://support.google.com/fitbit/answer/14226518
For further help, reach out through phone, chat, social support, or through our community forums at: https://goo.gle/contactfitbit
Rated 5 out of 5 stars
New Fitbit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good watch. Strap is a little different from previous models though
This review is from Fitbit - Versa 4 Fitness Smartwatch - Platinum - (2022)
I would recommend this to a friendRated 5 out of 5 stars
Versea 2
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item is a much needed updrafe to the series 2 versa
I would recommend this to a friendRated 5 out of 5 stars
Versa 4
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Huge improvement from the original Versa 1 bought years ago.
This review is from Fitbit - Versa 4 Fitness Smartwatch - Copper Rose - (2022)
I would recommend this to a friendRated 5 out of 5 stars
Nice
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing , the fitbit is an essential to everyday living
I would recommend this to a friendRated 5 out of 5 stars
Replacing old watch.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy pickup, great replacement for older version of Fitbit.
This review is from Fitbit - Versa 4 Fitness Smartwatch - Copper Rose - (2022)
I would recommend this to a friend- Cons mentioned:Band quality
Rated 2 out of 5 stars
Band is the only issue
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The band on the watch is terrible. Had to buy a new band on Amazon because it was peeling my skin like a sunburn
I would recommend this to a friendBrand response from FitBit Team
Posted .Hi, Hemi. We're sorry to hear this. If you haven't done so already, we recommend trying our wear and care tips at: https://www.fitbit.com/global/us/product-care
We also suggest reaching out to our support team for further assistance. You can contact them at: https://goo.gle/ContactFitbit
Rated 5 out of 5 stars
Great watch
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I picked this up for my wife and a gift and she loves it
This review is from Fitbit - Versa 4 Fitness Smartwatch - Copper Rose - (2022)
I would recommend this to a friendRated 5 out of 5 stars
Perfect!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's beautiful and just perfect! Love the style and shade.
This review is from Fitbit - Versa 4 Fitness Smartwatch - Platinum - (2022)
I would recommend this to a friend- Cons mentioned:Connectivity
Rated 1 out of 5 stars
Not my favorite
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had at least 5 fitbits, and then this. Of all the ones I’ve had, and they were all different models, this Versa 4 has been the only one to give me so much trouble! I wish I could return, but I waited too long. I’ll have to just put it in a drawer and get an Apple Watch, against my will. I absolutely hate this V 4. It won’t connect with my phone like the others, and I never get alerts anymore. So sad
This review is from Fitbit - Versa 4 Fitness Smartwatch - Copper Rose - (2022)
No, I would not recommend this to a friend Rated 5 out of 5 stars
Watch
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic product! I always prefer Best Buy for his promotions
I would recommend this to a friendRated 4 out of 5 stars
Good Smartwatch
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Versa 4is a nice watch and an upgrade from my old Versa. It is lighter and the band is also lighter and easier to put on. Downside is I have yet to find a clock face that has the information I use all the time.
I would recommend this to a friendRated 1 out of 5 stars
This watch will not sync to Android
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this watch on August 19, 2025 and for the past couple of weeks it will not sync to my phone. I have uninstalled the fitbit app, turned the phone off, restarted the watch and nothing works. The watch will not sync to the phone. I took the watch back to the store and was told it was defective. Now I am attempting to exchange the watch. Do not buy this watch.
No, I would not recommend this to a friendBrand response from FitBit Team
Posted .Hi there, TIAJ. We’re sorry to hear you had a problem with connecting your Versa 4 to your phone — this seems out of the ordinary. We’d like to investigate your concerns and make sure we can get you a resolution. Contact us here when you’re available: https://support.google.com/fitbit/gethelp?hl=en
Rated 5 out of 5 stars
Love my Versa
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love that i can answer calls and texts from my Versa
This review is from Fitbit - Versa 4 Fitness Smartwatch - Platinum - (2022)
I would recommend this to a friend