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Customer reviews

Rating 4.5 out of 5 stars with 2646 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Durability

    Rating 4.6 out of 5 stars

  • Comfort

    Rating 4.6 out of 5 stars

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90%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 108 Showing 2,141-2,160 of 2,646 reviews
  • Rated 5 out of 5 stars

    Fit girlie

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchases ever when I work out the durability is amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend purchasing one at Best buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice. Perfect for me. Received great help in setting everything up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Stylish & Efficient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stylish & Efficient , user interaction is smooth & easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Up to mark

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Precise to description, good model and precise working metrica

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Versa watch

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves her new watch. It is compatible with her new iPhone 14.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tatyana

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Batteries died fast after 2 days. Otherwise, its very good devise.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Versa 4

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a good product Difficult to sync some parameters!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 1 out of 5 stars

    Should have never been released.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible. Gps failed consistently. Route map would not show. Ridiculous navigating through the actual tracker. I can’t understand why this tracker was ever released by Fitbit. So thankful I bought it at Best Buy, who allows returns up to so many days. Being a fan of Fitbit and their app… I bought the Charge 5 and so far it has been working flawlessly. I’ve had no issues with the battery draining. I do not recommend the Versa 4.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    smart watch

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    needed an upgraded smart watch. best buy always has what I need.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Versa 4 watch.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seems like I have to sync it more than I should have to. Sometimes I don't receive my text messages on it.

    No, I would not recommend this to a friend
    • Brand response from FitBit Team
      Posted .

      Hi there, SandyD. We’re sorry to hear you're having issues with syncing on your Versa 4. Normally, a quick restart can resolve that problem — here’s how to do that:

      To restart your Fitbit device:
      1. Locate the Settings app.
      2. Tap Settings, then Restart Device, then Restart.

      If your device is unresponsive:
      1. Plug in your device to charge.
      2. Press the button on the charger's flat end 3 times with 1-second pauses.
      3. Wait 10 seconds, or until the logo appears.

      Here’s a guide with more details: https://support.google.com/fitbit/answer/14194938

      If you still have concerns, reach out to us anytime here: https://support.google.com/fitbit/gethelp?hl=en

  • Rated 5 out of 5 stars

    Watch

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helps me with my food intake and water intake.. I would definitely recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great watch, only wish that you can use third party apps on it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    sr,

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent sports watch 4 comfrt and ease of reading

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awsome upgrade

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new upgrade! Love it! It was eady to setup and im wearing it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item for exercising and spelling tracking for daily activities

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift and she loved it! Highly recommend!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Features

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is good but would be more awesome if it had more features

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Versa

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for the value. Does what it’s supposed to do. Very comfortable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice fitbit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i cannot live without my fitbit. unfortunately, my last three broke after a year of owning them

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Used piece of junk

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would not work. Wouldn’t even charge. Got big red X on the screen. Called FitBit Support for help. Still would not work and was told by Support to return it as it appeared to be used. Only good thing about this experience was that the return process was easy.

    No, I would not recommend this to a friend
    • Brand response from FitBit Team
      Posted .

      Hi there, AngeliaM. Sorry your experience with the Versa 4 wasn't quite what you were expecting. Your thoughts are important to us and we'd like to hear more. Share them with this survey: https://google.qualtrics.com/jfe/form/SV_2aStd8wsbcLGvwG