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Customer reviews

Rating 4.5 out of 5 stars with 2647 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Durability

    Rating 4.6 out of 5 stars

  • Comfort

    Rating 4.6 out of 5 stars

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90%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 117 Showing 2,321-2,340 of 2,647 reviews
  • Rated 4 out of 5 stars

    Scratches easily, doesnt measure accurately

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s nice and sleek but easily scratched. It dossnt measure sleep accurately nor steps.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Fitbit Versa 4

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There appears to be less features with the Versa 4 than the earlier models. For example there is only one clock face available. Also there appears to issues with the screen waking up when the wrist is turned. Despite the setting being turned on, it does not do it; you must touch the screen to wake it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Versa 4

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice smartwatch. Lots of exercise options to choose from. Very easy to navigate.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Frustrated

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had Fitbit devices for many years and it appears every two years the device stops working. New device and the sleep tracking is terrible gone are the days when the Fitbit was my go to device.

    No, I would not recommend this to a friend
    • Brand response from FitBit Team
      Posted .

      Thanks for reaching out, Bottle. We hear your concerns needing the Versa 4 to be more consistent with sleep tracking — here’s some troubleshooting to get your device running optimally:

      1. Check if your sleep setting is set to Sensitive. If it is, change it to Normal.
      2. For accurate sleep tracking, position your device 2-3 finger widths above your wrist bone, ensuring a secure but comfortable fit.
      3. To adjust a sleep session’s start or end time, edit it in the Fitbit app.

      Here’s a link with more troubleshooting tips: https://support.google.com/fitbit/answer/14236407

      We’re just a click away if you need us: https://support.google.com/fitbit/gethelp?hl=en

  • Rated 1 out of 5 stars

    Not good and had bad experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had very bad experience. starts resetting on its own after 5 weeks. Best buy said they don't cover return since it crossed 30 days. No proper customer support to report this. Previous version ( versa 3 ) is much better.

    No, I would not recommend this to a friend
    • Brand response from FitBit Team
      Posted .

      Hey there, Vishnu. Sorry to see you ran into a problem with your Versa 4. We’d be happy to investigate what may be happening and find you a resolution — when you get a moment, reach out to us here: https://support.google.com/fitbit/gethelp?hl=en

  • Rated 5 out of 5 stars

    Great Fitbit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Fitbit. Fits well on my wrist and works very well. Love the size of the display.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not the best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would pay extra for a higher model or less for a budget model. There are better options

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great new Fitbit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving my new Versa 4. Love faces and colors I can change. Easy to read and program.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great watch

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this watch and how easy it is to use, i almost prefer it to an apple watch even.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Where’s the Music?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unlike my old Fitbit, the new version doesn’t allow me to play my music. Disappointed, but love all other features.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Sense 2

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome have been enjoying my Fitbit sense 2 every day since my purchase...no issues.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Programable Watch

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's probably a good watch but since I was not able to program it, I couldn't tell. Maybe the geek squad could have helped. But that might cost more money.

    No, I would not recommend this to a friend
    • Brand response from FitBit Team
      Posted .

      Hi there, RonaldwC. We’re sorry the Versa 4 may not have been what you were looking for. We’d gladly help make sure you’re getting the best experience possible with the device — when you have a moment, talk to us here: https://support.google.com/fitbit/gethelp

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fitbit watch

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a Christmas gift for two family members. They were both happy and pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Nice watch

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from my fitbit versa 2 this one. So far everything has been going great

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Fitbit watch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do like it and feel rich when I wear it. However I am disappointed in its usefulness. Thanks for asking.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great applications.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for an oximeter and this watch only averaged oxygen with sleep.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great device

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was very easy to setup and very easy to understand the information provided.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gerry

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fit and style. This is my third Fitbit. It accommodates my every need.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice Fitbit!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new Fitbit. Still have a few things to figure out but I really like it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not Bad Also Not Best...

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not even a fitness tracker or smart watch, i dont like it.

    No, I would not recommend this to a friend