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Customer reviews

Rating 4.5 out of 5 stars with 2647 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Durability

    Rating 4.6 out of 5 stars

  • Comfort

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 118 Showing 2,341-2,360 of 2,647 reviews
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Fitbit Not What it Used to be

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my 4th Fitbit. I was very disappointed in the quality. It kept missing calls and texts. I contacted Fitbit and spent the next 6 months fighting for a replacement.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fitbit Versa 4

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use! Easy to set! Comfortable wrist band! Easy to pair with Bluetooth!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I mainly use it as a step and calorie counter

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's not as user friendly and has less options than my previous one

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Review of Versa

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The watch is good and functions as it should, but the battery life is awful.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    AVOID VERSA 4 AT ALL COSTS

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Avoid at all costs. Fitness trackers loses data!! The only reason I purchased this was for the fitness tracking ability. After reviewing a bunch of options online, I selected this one. After GOOGLE took over from Fitbit...no one cares or will respond to any fixes for this bug. Look for a different brand as this is miserable.

    No, I would not recommend this to a friend
    • Brand response from FitBit Team
      Posted .

      Hi, JasonS. We're sorry to hear that your Versa 4 is losing its data. To cover all the bases, please try restarting your Versa 4: https://support.google.com/fitbit/answer/14194938. Follow a sync afterward, then monitor its behavior. If the issue persists, feel free to reach out to our support channels and we'll be glad to investigate: https://goo.gle/contactfitbit

  • Rated 3 out of 5 stars

    Ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The watch is nice, but you can not receive phone calls from this watch.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Versa 4

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A nice upgrade. Battery lasts a long time and step count seems accurate.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy this watch!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The brand new watch never fully charged, would not sync to my phone, and began to lose time. When I returned it, it was eight minutes slow. It was under warranty, but Fitbit made me return my watch before they would send me a replacement. The replacement they sent was just the watch face, no bands, and no charger I had to call customer service again to receive those. The original watch came with two bands, a large and a small size. They only sent me the small size. The watch I received is a replacement was a refurbished one, not a brand new one.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Versa 4

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Versa 4 is the first fitbit i have owned. Works great and fit is perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Versa 4 watch

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good item to have for your health. I highly recommend this watch.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great watch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great watch. Easy to use. Battery life is awesome. I highly recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Versa 4 Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Larger and way more readable screen. The velcro band added comfort.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Versa $ Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice upgrade. So much easier to see the screen than the older watches.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice watch. Like the Bluetooth calling. Better then my old versa 2.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Waste of money

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Heartbeat is way off sometimes it works, sometimes it doesn't.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Charging state

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the charging capacity once you charge last for week loving it

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not very smart watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery is good but there is no 3rd party support whatsoever you are better off getting the versa 2 or 3 or a fit bit charge. Does not control music on your phone along with a host of other features nixed from previous models. It is a real step back considering the price tag.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The Watch

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product does what i want, superiors good and is very sheek

    I would recommend this to a friend
  • Cons mentioned:
    Syncing

    Rated 1 out of 5 stars

    Disappointed with new Fitbit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was excited to get a new Fitbit but can’t get the watch to sync. It worked for about 45 min now a big red X appears on the face of the watch. I have an appointment with the geek squad tomorrow.

    No, I would not recommend this to a friend
    • Brand response from FitBit Team
      Posted .

      Hi, MindyM. We're sorry to hear that your Fitbit Versa 4 is not syncing and showing a red X on the screen. We recommend trying these steps:

      - Try syncing your Fitbit in the Fitbit app. From the Today tab, tap the devices icon > your device > Sync Now.
      - If Sync Now doesn’t show an update banner, try to tap the devices icon > your device > Gallery. The app should show a popup to install the missing apps and recover the device.
      - If the firmware update banner does not show, try giving your Fitbit a restart by going to this link: https://support.google.com/fitbit/answer/14194938

      For further help, reach out through phone, chat, social support, or through our community forums at https://goo.gle/contactfitbit

  • Pros mentioned:
    Features

    Rated 5 out of 5 stars

    Fitbit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the size and features. I like that updates are coming soon.

    I would recommend this to a friend