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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 2642 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Durability

    Rating 4.6 out of 5 stars

  • Comfort

    Rating 4.6 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 2,642 reviews
  • Pros mentioned:
    Features

    Rated 5 out of 5 stars

    A great smartwatch

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always preferred Fitbits and the features on this one suit me perfectly.I couldn't be more pleased with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    One of the best smartwatches out there

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Versa Fitbit Smartwatch. I have been wearing Fitbit watches for years and this by far is the best for the price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Seems to be fine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The watch was for my lady. She seems to like it. She does complain that it doesn't count her steps right. Might just be her but had to deduct a star for that.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, and great price too! Love it <333333

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Fitbit faithful user.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this watch. It has a lot more options than my Fitbit versa 2 & it also holds a charge for approximately 4 days.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Upgraded Fitbit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a replacement for the Versa 2 I had and I have to say, it is an upgrade. It’s faster and the battery lasts a lot longer. Also, the 6 months of free premium is definitely a plus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Versa Watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my sister and she loves it very much!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Honest Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am disappointed in the fact that I have been unable to get the the smartwatch to record when I do stairs. I have attempted to troubleshoot why, but have not found a solution, which has been very frustrating. Other than that, I am happy with my smartwatch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is an excellent condition still works but doesn't have a charger

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks Santa

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks Santa for the nice upgrade, and I love the color.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchase fitbit watch

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good customer service. Atmosphere was nice, store was clean

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good looking & functional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spouse really likes the look of the watch and particularly for sports activities. Let's hope the battery lasts closer to 3 years. Doesn't want Apple - so he is sticking with Fitbit. Isn't excited that is now is google.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Is the best

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband buy for me I love go to the gym with this is my favorite

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Its okay?

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a cheap smart watch it served its pupose. I enjoy my Galaxy watch much more.

    No, I would not recommend this to a friend
    • Brand response from FitBit Team
      Posted .

      Thanks for sharing your thoughts on the Versa 4, JacobE. Your insight is valuable and we’d like to hear more about your experience — when you get a chance, here’s a survey to share more: https://google.qualtrics.com/jfe/form/SV_2aStd8wsbcLGvwG

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fitbit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, good price! Best Buy always has helpful people to direct you to what you want and inform you about it.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Fitbit Versa 4

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still have not been able to connect to Alexa. I have tried resetting several times but it just wont connect!

    No, I would not recommend this to a friend
    • Brand response from FitBit Team
      Posted .

      Hey there, MarieW. Sorry to hear you’re having trouble setting up Alexa on your Versa 4 — we get how frustrating this can be. Here are some quick troubleshooting steps to try:

      1. Clear the cookies on your phone: For iPhones, check support.apple.com. For Android phones, check support.google.com.
      2. Try again to set up Alexa in the Fitbit app.

      Here’s a link with more troubleshooting: https://support.google.com/fitbit/answer/14229424

      If you’re still having issues, reach out to us here: https://support.google.com/fitbit/gethelp?hl=en

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    updated from previous version

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    cracked the face on previous version. have been very pleased with this version. does what i need it to do.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Counting Steps!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The watch does what it is supposed to. EAsy to use. But....for some reason there are times when it actually loses time, and will be 20-30 minutes off. It then has to be re-synced.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fitbit Versa

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great watch. Easy to set up. Style is outstanding and very modern.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great watch

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace my Fitbit Versa lite and it is so much better. It is easy to charge and it connects to my phone for messages very easily. The battery also lasts for several days.

    I would recommend this to a friend