Customer Ratings & Reviews
- Model:
- FB523SRAG-US
- |
- SKU:
- 6514031
Customer reviews
Rating 4.5 out of 5 stars with 2586 reviews
(2,586 customer reviews)Rating by feature
- Battery Life4.6
Rating 4.6 out of 5 stars
- Durability4.6
Rating 4.6 out of 5 stars
- Comfort4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers frequently mention the Versa 4 Fitness Smartwatch's overall performance and battery life as positive aspects. Users appreciate its ease of use and various features, including sleep and step tracking. However, some customers have reported concerns regarding the band quality and connectivity. A few users have also experienced issues with charging and GPS functionality.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Worst fitbit ever
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolute garbage. Doesnt accurately track steps or exercises. Returned it in 2 day. Went back to the versa 3 with a new band
This review is from Fitbit - Versa 4 Fitness Smartwatch - Graphite - (2022)
No, I would not recommend this to a friendBrand response from FitBit Team
Posted .Hi there, LesI. We’re sorry to hear you had tracking issues with the Versa 4 — we totally understand how frustrating that can be. Even though you’ve returned it, we’d like to hear more about what may have happened. When you get a second, share more with this survey: https://google.qualtrics.com/jfe/form/SV_2aStd8wsbcLGvwG
- Cons mentioned:Charging
Rated 1 out of 5 stars
Not charging
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased & Got the product and product doesn’t get charged.
No, I would not recommend this to a friendBrand response from FitBit Team
Posted .Hey there, Narayana. Sorry to see you’re having a charging issue on the Versa 4. We’d like to investigate to see what may have happened and get you a resolution — when you have a moment, reach out to us here: https://support.google.com/fitbit/gethelp?hl=en
Rated 3 out of 5 stars
Ok product on budget but lot of app issues
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The app shows Inaccurate step counts ecen when person is not moving. The phone call integration is not smooth with Andriod devices
No, I would not recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Versa 4
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exceptional timepiece and monitor of health data. Easy to operate despite the broad activities that it monitors. Excellent technology. A valued investment.
This review is from Fitbit - Versa 4 Fitness Smartwatch - Graphite - (2022)
I would recommend this to a friend Rated 3 out of 5 stars
Do your research
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I should have done more research before purchasing the Fitbit-Versa 4 Fitness Smartwatch. Large plastic wristband is not very comfortable for nighttime wearing.
This review is from Fitbit - Versa 4 Fitness Smartwatch - Graphite - (2022)
No, I would not recommend this to a friend- Pros mentioned:Battery life
Rated 5 out of 5 stars
Battery life is the best
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the battery life on this fitbit. I had the fitbit versa 2 n i had to charge it everyday at night. This newer one needs to be charged on the 4th day.
This review is from Fitbit - Versa 4 Fitness Smartwatch - Copper Rose - (2022)
I would recommend this to a friend Rated 3 out of 5 stars
Unsure!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this product because of good reviews however I started having trouble with it in less than a month. I’ve exchanged it and hoping it was just a defective one that I happen to get
This review is from Fitbit - Versa 4 Fitness Smartwatch - Copper Rose - (2022)
No, I would not recommend this to a friendRated 2 out of 5 stars
Not worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this watch, thinking I would like to read from the Versa 2 but I was absolutely disappointed as soon as I open the package as it felt incredibly cheap. The manager who sold it to me said that it would fit the bands from my versa two and it did not so I went back and return it immediately. The additional features that offers or nothing. The Fitbit premium can’t even be tried without a credit card and that sucks and I am so disappointed with a Fitbit app that.
This review is from Fitbit - Versa 4 Fitness Smartwatch - Graphite - (2022)
No, I would not recommend this to a friendRated 1 out of 5 stars
Programable Watch
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's probably a good watch but since I was not able to program it, I couldn't tell. Maybe the geek squad could have helped. But that might cost more money.
No, I would not recommend this to a friendBrand response from FitBit Team
Posted .Hi there, RonaldwC. We’re sorry the Versa 4 may not have been what you were looking for. We’d gladly help make sure you’re getting the best experience possible with the device — when you have a moment, talk to us here: https://support.google.com/fitbit/gethelp
Rated 2 out of 5 stars
Reloj
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It doesn't have the quality that is needed, I haven't found how to change the time and date yet.
This review is from Fitbit - Versa 4 Fitness Smartwatch - Copper Rose - (2022)
No, I would not recommend this to a friendBrand response from FitBit Team
Posted .Hey there, LuisF. Sorry you’ve run into issues getting the correct date and time on the Versa 4. The watch gets this information by syncing with your phone — here’s some tips to keep everything synced:
1. Uninstall and reinstall the Fitbit app.
2. Try to manually sync your Fitbit device.
3. Check your phone permissions.
Here’s a link with more troubleshooting tips: https://support.google.com/fitbit/answer/14236618
If these steps don’t work, feel free to reach out to us here: https://support.google.com/fitbit/gethelp?hl=en
- Cons mentioned:Band quality
Rated 4 out of 5 stars
Great smartwatch…need a different band
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Fitbit is a great smartwatch. Nice features. Unfortunately, I am allergic to the band so I had to replace it with a different kind.
This review is from Fitbit - Versa 4 Fitness Smartwatch - Copper Rose - (2022)
I would recommend this to a friend Rated 3 out of 5 stars
Versa
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love Fitbit for many years but this verdion has have many glitches. I recommend the sense 2 or the versa 2
This review is from Fitbit - Versa 4 Fitness Smartwatch - Copper Rose - (2022)
No, I would not recommend this to a friendRated 1 out of 5 stars
Frustrated
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had Fitbit devices for many years and it appears every two years the device stops working. New device and the sleep tracking is terrible gone are the days when the Fitbit was my go to device.
This review is from Fitbit - Versa 4 Fitness Smartwatch - Copper Rose - (2022)
No, I would not recommend this to a friendBrand response from FitBit Team
Posted .Thanks for reaching out, Bottle. We hear your concerns needing the Versa 4 to be more consistent with sleep tracking — here’s some troubleshooting to get your device running optimally:
1. Check if your sleep setting is set to Sensitive. If it is, change it to Normal.
2. For accurate sleep tracking, position your device 2-3 finger widths above your wrist bone, ensuring a secure but comfortable fit.
3. To adjust a sleep session’s start or end time, edit it in the Fitbit app.
Here’s a link with more troubleshooting tips: https://support.google.com/fitbit/answer/14236407
We’re just a click away if you need us: https://support.google.com/fitbit/gethelp?hl=en
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Versa 4
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Love the upgrades Fitbit has made to the versa. Thank you also for the special promotion that helped purchase the Versa 4.
This review is from Fitbit - Versa 4 Fitness Smartwatch - Graphite - (2022)
I would recommend this to a friend - Cons mentioned:Band quality
Rated 2 out of 5 stars
Band hard to work with
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like the watch but not the band. We will have to purchase another band.
This review is from Fitbit - Versa 4 Fitness Smartwatch - Graphite - (2022)
I would recommend this to a friend Rated 1 out of 5 stars
Not good and had bad experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had very bad experience. starts resetting on its own after 5 weeks. Best buy said they don't cover return since it crossed 30 days. No proper customer support to report this. Previous version ( versa 3 ) is much better.
This review is from Fitbit - Versa 4 Fitness Smartwatch - Graphite - (2022)
No, I would not recommend this to a friendBrand response from FitBit Team
Posted .Hey there, Vishnu. Sorry to see you ran into a problem with your Versa 4. We’d be happy to investigate what may be happening and find you a resolution — when you get a moment, reach out to us here: https://support.google.com/fitbit/gethelp?hl=en
Rated 2 out of 5 stars
Dies after a year and 10 days, every time!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great concept, but dies at exactly 1 year and 10 days every time. No kidding! Right after the warranty expires the Fitbit watches die. I think they have it rigged. Three times a charm. Won’t fall for that again. Cheap er than the Apple Watch, but not if you have to buy a new one every year. Apple Watch is the way to go.
This review is from Fitbit - Versa 4 Fitness Smartwatch - Copper Rose - (2022)
No, I would not recommend this to a friendBrand response from FitBit Team
Posted .Hi, MichelleS. We're sorry to hear that your Fitbit Versa 4 is dead. We recommend restarting your Fitbit Versa 4 by following the steps here: https://support.google.com/fitbit/answer/14194938
We also recommend trying these battery charging tips: https://support.google.com/fitbit/answer/14225530
For further help, reach out through phone, chat, social support, or through our community forums at: https://goo.gle/contactfitbit
Rated 3 out of 5 stars
Bad battery. Only lasted for one month.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The watch stopped working 4 weeks after purchased. Still haven't figured why the battery wouldn't work.
No, I would not recommend this to a friendBrand response from FitBit Team
Posted .Hi, JathRivera. We're sorry to hear this. If you haven't done so already, you can try restarting your watch: https://help.fitbit.com/articles/en_US/Help_article/1186.htm
In addition, please try these battery-reviving tips: https://help.fitbit.com/articles/en_US/Help_article/1190.htm
For further assistance, you can always contact our support team at: https://goo.gle/ContactFitbit
- Cons mentioned:Charging
Rated 5 out of 5 stars
Upgrade from Versa 2
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this is an upgrade from my Versa 2. the only thing I don't like is the charger - the cord is way to short. but overall - it's good
I would recommend this to a friend Rated 2 out of 5 stars
Others are better!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is not my favorite purchase. My older fitbit was so much better and never caused me issues. This one has trouble syncing each day. Sometimes text notifications don’t buzz on your arm and other times it does. My biggest complaint is the syncing issue because it doesn’t do what you want it to do like heart rate, sleep, weather, May all just be blank until it decides to sync. It’s just annoying!
This review is from Fitbit - Versa 4 Fitness Smartwatch - Graphite - (2022)
No, I would not recommend this to a friend




