Customer Ratings & Reviews

I bought this for my Husband as an upgrade to his Versa 2, which worked perfectly fine. It has never been able to connect to his phone or any phone. Keeps just flashing the logo. Won't "power off" Going to return it

Still trying to learn how to use. Need user manual.

Pretty nice for the price, however the strap is pretty cheap. It broke the second day that my wife was wearing it. Bought 4 on amazon, and now the strap doesn't stay connected to the watch. Upside is that the straps are cheap. But, that is the downside as well.

This was NOT a good experience Worked great until the night of 12/31/23 after which the watch had to be set up multiple times I spent 10 consecutive days on the phone with Fitbit and it still stops working every few days. They apparently had a software issue after 1/1/24 I am not impressed.

Charge does not hold as long as the previous version does. I upgraded to this one after reading the reviews and unfortunately it does not live up to the hype.

I bought it on sale on July 10th, 2024, and I was willing to return it within the first 3 hours. This smartwatch is honestly dull, and nothing is interesting about it. The watch faces are horrible in the Fitbit app; you can save maybe 5 in your favorite list. You can barely customize the watch. You can't download third-party apps. You are forced to stick with 5-7 Google apps. This smartwatch is just boring.

The wrist band takes some getting used to. Previously owned a Versa 2. While I like having Alexa and customizable theme menu's, I can't really find one similar to the Versa 2's default theme. Getting notifications synced from my phone is a nice touch as well.

I purchased this watch because i have the Dexcom g7 and wanted to get my readings on it so I wouldn't have to keep pulling my phone out. Turns out you have to buy the third party app for it. You can't download it for free. For all that I'll just keep using my phone. Waste of time even tho it's compatible.

Watch kept unpairing with the dapp. Had to uninstall 3 times and start over. Finally it lost 15 mins on the clock and stopped pairing. All i get now is a big flashing red X. I will be returning it.

The battery did not hold a charge, nice display and fit

This is my 3rd Versa 4 and this one has only lasted until a year and 5 months. I will no longer be using Fitbit product.

Terrible. Quit working after 2 weeks. Even after trying to re-set it.

Bought for Xmas gift. Love it at first then stopped working after 3 months. 2nd watch this Happen to.

Terrible, it never synced right with my husband's phone. Big waste of money, was charged for the extra fit bit items and never used :(

Had 2 fitbit versa 3s, both great, versa 4. Nasty burns on my skin, both arms, returning

It is difficult to recharge the battery. Once it is full it works very nice. But the charger is not working well and it didn't last 3 months

Never get notifications, battery is worse than version 3 and 2, not whort it what i paid.

Horrible! In accurate data count! Stopped working within 30 days and only allowed a 15 day return period from date of delivery to return end date. Unable to get my money back or exchange!! Can only use protection plan but it’s an awful watch. Don’t waste your money

The audacity to charge for the Fitbit+ insights which are free with Apple Garmin etc is typical bs from these parasitic companies. The software has not changed in 5 plus years no dark mode, no OEM bands etc. Stay away from anything Google controlled.

This watch is absolutely terrible and the customer service is even worse from Fitbit. This is the second watch I’ve purchased and it will be the last. Less than 3 months after having it, the screen cracked despite having a screen protector!!! Someone literally bumped into me and it cracked. It shouldn’t have cracked considering there was no significant impact. Fitbit is useless… they tell you essentially to kick rocks.