Customer Ratings & Reviews

Terrible. The first time I bought this it lasted a year and during that time the step count kept glitching. The second time I bought this it broke within one week of using. Would not recommend wasting money on this.

It started off great but i have to give it a 1 cause it is not lasting very long, we are constantly resetting it, it does not keep up with the date and times and the steps are off, My wife charged it all night and by the time she got to work it was off due to charge, not sure what is going on with it.

I liked the look look and the band of newer versa 4 however it did not have all the same features of my older versa which is very disappointing.

Didn’t work and called the Fitbit who told me to return it to the store and get another new one!

Crapped out at 16 days 2 days after the store return policy. Thought you would get at least 30 days on a very expensive item.

Love this watch. It seems it doesn’t keep battery life very long. I seem to have to sync quite a bit. It’s getting better as they update it. Fantastic watch.

Do not waste your money. No longer supports music and most apps are incompatible. They removed everything that was great about the versa 2 and made this version that does less. No longer can your watch play music or even store the barcode for your gym membership. I missed the window for returning but do not waste your money

Too complicated for me.. never did figure it out.. returned it for a Apple Watch and payed the difference.. I love my watch!!

A list of the problems that I've had with this watch that remain unresolved: The time is 12 minutes slow Activity data never syncs Does not track sleep at all Google pay/Fitbit pay or whatever they call it can't be set up

The watch worked fine in the beginning. But, I set an alarm on it. I could not turn the alarm off. I alarmed every hour on the hour after that. I back and Best Buy worked on it. I called fitbit and they had me reset it. I still continued to alarm. I got a refund.

Not worth the money, the features are not great, all apps seem to send a link to your phone to open instead of opening on the watch

Needed an upgrade for my versa 2, also, i wanted build in GPS in order no to relied on my phone GPS. I like the features taht the versa 4 has to offer

So far so good. I look forward to using this to track my outside activity when the weather warms up. Size is good, not incredibly big on my wrist.

I regret switching from Apple Watch to this 1 day in and this thing sucks. It’s too difficult to figure out with no guidance or tips, it disconnects itself from bluetooth constantly, the sleep tracker is on but doesn’t track sleep? Yeah I’ll be purchasing an Apple S8 today I don’t recommend this Fitbit.

Good design, bad software. Constantly freezes, shuts down randomly, stops in the middle of workout tracking, etc. I requested a warranty exchange from Fitbit and when mine arrived at their warehouse, it sat for a week. Now the status has said prepared for shipping for three days. It appears the exchange process will be 2-3 weeks long. That’s astonishingly bad. I’ll never buy a Fitbit again. Not Best Buy’s fault.

Needs some work. Fitbit gave me a rash and it was not really always easy to use.

Upgrading my Fitbit Versa with Versa 4. Love having all the features I’m already used to… plus more (still learning what all I can/can’t do;)

So it's my fourth Fitbit. need the steps and heart tracker. like that it has the weather but the sleep tracker reminds me I don't get much.

Made a great gift for my wife for Christmas. She had an older one but it finally was starting to go on the fritz and was not worth repair.

Purchased new Fitbit watch programed it but it would not maintain the info. Geek squid stated it was no good probably broken.