Customer Ratings & Reviews
- Model:
- FB523SRAG-US
- |
- SKU:
- 6514031
Customer reviews
Rating 4.5 out of 5 stars with 2587 reviews
(2,587 customer reviews)Rating by feature
- Battery Life4.6
Rating 4.6 out of 5 stars
- Durability4.6
Rating 4.6 out of 5 stars
- Comfort4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers frequently mention the Versa 4 Fitness Smartwatch's overall performance and battery life as positive aspects. Users appreciate its ease of use and various features, including sleep and step tracking. However, some customers have reported concerns regarding the band quality and connectivity. A few users have also experienced issues with charging and GPS functionality.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Smart watch
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Couldn’t get this watch to work properly. Returned it. Wouldn’t purchase it again.
This review is from Fitbit - Versa 4 Fitness Smartwatch - Graphite - (2022)
No, I would not recommend this to a friendRated 1 out of 5 stars
Not a good model
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Constantly had to be reset to display information. Could not give information
This review is from Fitbit - Versa 4 Fitness Smartwatch - Graphite - (2022)
No, I would not recommend this to a friendBrand response from FitBit Team
Posted .Hi, AnnamM. We're sorry to hear that you had to reset your watch to show the data on the screen. Thanks for troubleshooting beforehand. Since you have tried restarting your watch, you can also try changing its clock face. For steps, see: support.google.com/fitbit/answer/14226056
Should you need further assistance, you can always contact our team at: https://goo.gle/ContactFitbit
Rated 3 out of 5 stars
Good, not great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything about it worked great except the heart rate tracking. It would randomly quit, forcing me to restart it. The band is super comfortable. If the heart rate tracking is not important to you, it’s a good watch
This review is from Fitbit - Versa 4 Fitness Smartwatch - Copper Rose - (2022)
No, I would not recommend this to a friendRated 1 out of 5 stars
Not better than older models
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Weather app only occasionally updates, so you have no idea if the temperature is accurate. Overall user experience is worse than Versa 2.
This review is from Fitbit - Versa 4 Fitness Smartwatch - Graphite - (2022)
No, I would not recommend this to a friendRated 1 out of 5 stars
returned watch
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would not recommend this watch. I have spent way too much time trying to set this up and get apps to work. I am going back to my versa lite that i have had for several years. new one not worth having.
This review is from Fitbit - Versa 4 Fitness Smartwatch - Copper Rose - (2022)
No, I would not recommend this to a friendRated 1 out of 5 stars
pool quality, avoid at all costs
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have been using Fitbit products for at least 7 or 8 years, and I find Versa 4 smartwatch very very disappointing. It will most likely be last Fitbit gadget. First and foremost, the "reminder to move" function stopped working for no reason after just about two months. I talked with Fitbit customer service three times, and they couldn't provide a solution at all. Total waste of my time. Second, the battery is a mere joke. After two months of light use, now the battery lasted just about two days. I got constant reminder almost every day to recharge my battery. I also talked with the customer service about this, and they merely sent an article on Fitbit battery for me to read on my own. My third complaint is about the the original wrist band. It comes loose too often, no matter during workouts, swimming, or sleep. A few times I realized I had lost my Versa 4, which came loose from my wrist, in the swimming pool and had to look for it all over the pool. I certainly didn't expect a product of such poor quality or design for the price I paid.
No, I would not recommend this to a friendRated 1 out of 5 stars
Not a good watch
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dont buy it. Mine doesnt work right. Fitbit support cant help. I should have read the reviews before i bought it.
This review is from Fitbit - Versa 4 Fitness Smartwatch - Graphite - (2022)
No, I would not recommend this to a friendRated 1 out of 5 stars
DO NOT BUY!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent watch... can't recommend anyone to buy it unless you dont listen music while excersising... no music control at all... thats no smart watch.. VERY DISAPPOINTED!!!
This review is from Fitbit - Versa 4 Fitness Smartwatch - Graphite - (2022)
No, I would not recommend this to a friendRated 1 out of 5 stars
Garbage
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didnt even last two years for the amount i paid. Didnt accurately show my sleeping or heart rate.
No, I would not recommend this to a friendBrand response from FitBit Team
Posted .Hi, there. We're sorry to hear that your Fitbit Versa 4 is not tracking your sleep and heart rate. We recommend trying these tips to track your heart rate: https://support.google.com/fitbit/answer/14236612
To receive your sleep data, you can check out these tips: https://support.google.com/fitbit/answer/14236407
For further help, reach out through phone, chat, social support, or through our community forums at: https://goo.gle/contactfitbit
Rated 1 out of 5 stars
Don’t buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I literally have to charge it everyday and it doesn’t always tell me how many hours I slept.
This review is from Fitbit - Versa 4 Fitness Smartwatch - Copper Rose - (2022)
No, I would not recommend this to a friendBrand response from FitBit Team
Posted .Hi, Lucy. We're sorry to hear that your Versa 4's battery isn't lasting as it should and that it isn't tracking your sleep. Just to cover all the bases, please sync in the Fitbit app by tapping the Devices/Battery indicator > the Fitbit device > Sync Now. Also, try a restart: https://support.google.com/fitbit/answer/14194938 Monitor your next sleep afterward.
To get the most out of your watch's battery, try these battery maximizing tips: https://support.google.com/fitbit/answer/14226518
If you need further assistance, feel free to reach out to our support channels at: https://goo.gle/contactfitbit
Rated 1 out of 5 stars
Lasts a shade longer then their short warranty
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst ever. Lasted just past warranty and now doesn't work. Won't charge and is always trying to restart. Lasted 60 days.
This review is from Fitbit - Versa 4 Fitness Smartwatch - Graphite - (2022)
No, I would not recommend this to a friendRated 1 out of 5 stars
Garbage
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A lot of the features don't work on this watch is complete garbage
This review is from Fitbit - Versa 4 Fitness Smartwatch - Graphite - (2022)
No, I would not recommend this to a friendRated 1 out of 5 stars
Gerald v
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wouldn't transfer over. I tried. Geek Squad couldn't do it. The watch froze up. Traded in on a Galaxy watch.
This review is from Fitbit - Versa 4 Fitness Smartwatch - Graphite - (2022)
No, I would not recommend this to a friendRated 1 out of 5 stars
RETURNED FOR CAUSE!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I returned the item since it more complex than I needed and the strap caused a major skin rash on my wrist after only six hours of wear!
This review is from Fitbit - Versa 4 Fitness Smartwatch - Graphite - (2022)
No, I would not recommend this to a friendRated 1 out of 5 stars
Terrible
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm not really satisfied i got burned by this watch which I have never had that happen to me before
No, I would not recommend this to a friendRated 1 out of 5 stars
Not for me
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had a skin reaction to the watch, now stuck with a watch I cannot wear. This of course would not be an every person issue.
This review is from Fitbit - Versa 4 Fitness Smartwatch - Copper Rose - (2022)
No, I would not recommend this to a friendRated 1 out of 5 stars
Bad
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t waste your time buying I brought about 3 and they all have issue ms
No, I would not recommend this to a friendRated 1 out of 5 stars
FB4
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Box had been opened and the charge chord was missing. Returned for credit.
This review is from Fitbit - Versa 4 Fitness Smartwatch - Graphite - (2022)
No, I would not recommend this to a friendRated 1 out of 5 stars
Terrible! I feel cheated
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.versa 4 is a definite downgrade from previous versions. NO 3rd party apps, including NO spotify! don't get this watch!!
This review is from Fitbit - Versa 4 Fitness Smartwatch - Graphite - (2022)
No, I would not recommend this to a friendRated 1 out of 5 stars
Don’t buy Versa 4
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible purchase. Glitches without fixes. Versa 2 was great.
No, I would not recommend this to a friend