Customer Ratings & Reviews

This is my 3rd or 4th Fitbit, upgrade from a Versa 2. I dislike the wristband. I wish I could replace it with a more traditional wristband. I also liked the face I had on the Versa 2 better than the one I have on the Versa 4. I am a fan of Fitbit and overall am happy with the new one.

Great update from my prior versa2. Screen is excellent and I can answer phone calls on this version. Overall satisfied with this product.

I bought the watch duting the Black Friday sales in November 2024. Initially the watch worked really well and provided me motivatiin to hit my step and sleep goals. After 7 months the “Floors” counter started miscounting in an extreme manner. I would doing something as benign as walking 20 steps from my living room cpuch to my kitchen to get a drink and the watch would count 4 floors. One day the watch accurately vojnted my steps at 10,941 but inaccurately recorded my floors to be 280. The worst part of the process is getting Google to acknowledge that the watch has a broken floor counting mechanism. It has taken me a month to finally get Google to approve a warranty claim. I would not recommend the watch due to it recording faulty statistics so soon after purchase and the poor customer service response.

This small gadget is a dream come true with all the functions and quite user friendly.

This watch worked so well that we got another one. This is the second one we got. It tracks my activity well and i have been feeling it on my waistline.

Excellent watch and price all around. Will continue to shop Best Buy!

This watch has never properly displayed stats/synced. It was very well taken care of, never exposed to water, properly charged, etc. It stopped syncing properly and the battery gave out just over a year of owning it. You cannot use a lot of the advertised features without an expensive subscription. Do yourself a favor and purchase an Apple Watch. I tried troubleshooting with their support and per Google search this is a known issue. They still do not stand by their product even though it’s a known issue with this watch.

I love my new Fitbit Versa 4 Smartwatch!!! Everything I have bought from Best Buy has always been really great. Thank you Best Buy

Overall its a good watch my only issue the heart monitor seem to have connectivity issue. I dont know if its actual problem but otherwise it works well.

Much better model than its predecessors, the older models even marked steps if you simply moved your hand this device so far has been much more accurate

Great gift for my mom! She loves it! Got it for the actual fitness part but the Bluetooth to your phone is great too

I use this product on an everyday basis. It especially benefits me for tracking my daily activities. Fit bit made a good product

its a functional smart watch. It tracks steps and the other usual things. Fitbit has gone down hill lately.

Got it for my mother in law and she has really enjoyed it to track her workouts.

Love my fitbit but only thing I miss from my old watch is music capabilities

My wife liked her birthday gift and is using a few of the components but staying away from the others (which ones?)

Very nice watch and it shows all of the vital features for a better health.

So far so good I am still getting familiar with all the bells and whistles. I do like the looks of the watch

Im very happy with this item. Was easy to connect to my phone and set it up

Great customer service. Went in for a watch and left with a watch in 20 minutes.