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Customer Ratings & Reviews

Model:
FB504GMBK
SKU:
6203311
Your price for this item is $169.95

Customer reviews

Rating 4.5 out of 5 stars with 5778 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Durability

    Rating 4.3 out of 5 stars

  • Comfort

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers enjoy the Versa Smartwatch for its fitness tracking, long battery life, user-friendly interface, and affordable price point. Many users find the watch comfortable to wear and appreciate its sleek design. However, some users have experienced syncing issues, warranty concerns, and occasional screen problems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 5,778 reviews
  • Pros mentioned:
    Battery life, Price

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love my fitbit versa. I use it daily. Long battery life and looks beautiful on my wrist. Very happy with my purchase and you will be too if considering this product. Best Buy price matches. So, if you see this product for a cheaper price on Amazon, any employee would be happy to price match for a better price.v

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use, Fitness tracking

    Rated 4 out of 5 stars

    Good for price point

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this watch to track my fitness as well as my heart rate and steps at work. It’s a decent smart watch for the price point and easy to use and set up. Pros: easy set up, sleek look Cons: Screen doesn’t stay awake long enough had to find a solution for it( niche problem since I work in healthcare)

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good Watch To Have

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the watch as a reminder to stay more focused on keeping active. This watch will vibrate every hour between the hours of 9 to 6 if I haven't walked over 250 steps that hour. It also has an alarm that will wake me up in the morning. The wrist band is comfortable. I never find myself fidgeting with the band. On the con side a lot of the faces that the watch has to offer you need to purchase it. I purchased a pretty cool face and now I no idea how to re-enable that face that I purchased before. You can answer or reject phone calls coming into your mobile phone from your watch and you can read incoming text messages. Pretty solid watch for the most part. It also holds a charge so you don't need to recharge it every day. I can go over the weekend without needing to recharge my watch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hesitant but glad I got it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very hesitant at getting this watch. I spent weeks reading reviews, watching YouTube reviews, comparing other smart watches, and just mulling over whether I was going to get it or not. I finally bought it and figured if I didn’t like it, I would return it. I loved it. It’s really great at doing everything it says it does but the best thing I get out of it is that it keeps me motivated to move and reach my fitness goals. That, to me, is worth the price. I will say that I was also worried about it scratching, but I’ve had it for I guess a couple months now and it has not a single scratch. It’s a durable little gadget! The watch is comfortable to wear. It does not smell or feel itchy or anything. I really have no complaints about this product other than I wish I could reply to texts from it, but I have an iPhone. I think you can reply if you have Android phone. Well, I hope this review is helpful and good luck!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Waterproof

    Rated 4 out of 5 stars

    Perfect fitness tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has everything that I was looking for- waterproof, good battery life, smart notifications, and lots of watch face options. The only downside is that the watch tracks steps while you are driving, which I do a lot, so it requires a few extra steps on the app to deduct the driving time from your stats.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lovely, great for fitness

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This watch is very comfortable to wear. Unlike my previous smartwatch, I can sleep comfortably in the Versa. There are some great customization options in the fitness app, which allows you to track things such as the time you spent doing yoga, walking, using an elliptical, biking, etc. The step counter feels more accurate than my previous watch. I also get my text messages, and news alerts sent to my watch. The screen is lovely and easy to read. In comparison to an Android based smartwatch, this watch has fewer watch faces and apps. That being said, I never really used those other apps much on my Android watch. There are three buttons on the Versa. Two of those buttons don't seem very useful. Maybe I'm missing the point or I havent figured out some sort of customization option. This is my first Fitbit. I love the fitness app. It is far better than the fitness apps that I tried on my previous watch. The watch band on the Versa can be changed, but it's not the easiest thing you'll ever do. Don't plan on changing them every day.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Waterproof

    Rated 5 out of 5 stars

    Great watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my daughter.. She loves it.. it’s waterproof and easy to use. Cheaper than an Apple Watch. Only downfall is Bestbuy doesn’t carry the replacement insurance for this item anymore.. $40 insurance was awsome.. when she smashed the first screen the watch was fully replaced.. we couldn’t purchase to warranty again.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Love it but..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I preordered the versa and have had it for about 2.5 months. The battery is great and the watch is comfortable especially for someone with small wrists. However I wish there were more exercise options and I would love to be able to answer texts through the watch instead of just being able to see them.

    I would recommend this to a friend
  • Pros mentioned:
    Fitness tracking

    Rated 4 out of 5 stars

    Great watch for staying fit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This watch is very comfortable to wear and sleep with it on your wrist. It is great at tracking your steps your sleep pattern and your walking pattern. That is just a few of the things this watch is great at doing. I purchased this watch June 2nd and I have not been disappointed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using Fitbit since 2014. This is the first Fitbit product that is both feature rich and beautiful. Love the array of options for the clock faces. My favorite is "Nothing Special". You can customize it quite a bit. And it shows battery percentage and weather, which are two things I check quite frequently on the phone. Option to upload songs and listen to them without carrying the phone while walking/running is pretty cool. Hopefully a lot more useful apps will be available soon.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Love the Versa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I find the Fitbit Versa to be easy to use. It is easy to change the watch face. I found a watch face that has the day, month and date and it changed quickly and easily, and so far, has kept time accurately. The heart rate monitor is accurate. I find it easy to turn apps on & off, and change which days I want to receive a wake-up alarm. It's comfortable to wear and in my opinion, it charges quickly, if the battery isn't too low. Even at 25% charge, I was satisfied with the length of time it took to charge the battery to 100%. I do not have music on my Versa and do not have it linked to my phone or other devices. The rose gold case is very subtly colored. At first I thought the peach colored band was a little bright, but after wearing the Versa for several days, I like the color. The Fitbit app has a small learning curve, but I'm able to use it without much trouble. Sometimes it takes several attempts to get the first Sync of the day to run, but after that, it functions well. I'm considering buying a second Versa in the same colors, to be sure I always have a tracker that I like and is easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Just as good as Samsung watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife got the $300 Samsung watch and returned it and bought this instead and she prefers the versa honestly. It does just about everything the Samsung watch does. Looks classy and easy to use. Save yourself some money and get this top line Fitbit and don’t pay for the name of a product just because

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fitness tracking

    Rated 4 out of 5 stars

    Reliable with good battery life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fitbit devices do a good job of tracking activity and sleep. Setup is easy and battery life is better than competitors. While there are plenty of watch faces to select from, many options are somewhat messy/busy/gaudy-looking and I wish that there were more simple but elegant selections.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Mosty Fine.. Few Issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using a Fitbit Charge 2 for over a year and was completely satisfied EXCEPT for the fact that the display is not bright enough to read outside in the sunlight. I thought I was upgrading when I bought a Charge 3.... NOPE. The Charge 3 has several issues... very few clock displays to choose from... tiny grey fonts at the top and bottom..that you can't read outside... BUT..I really like the Fitbit app and it's tracking tools...so I thought I would try a Versa... It's smaller than the Ionic and fits my smaller wrist just fine. I have had a few instances where there were sync issues, but a re-try on the sync worked just fine. This takes some getting used to on how starts and stops when doing a manual track. The touch screen works fine, as does sleep tracking and auto tracking my activities. I have had a couple of small issues..heart rate tracking sometimes doubles the actual rate, but a re-start fixes that. Battery lasts 4 days if I let it go to 12-15%

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Very Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using this for over a month now and like it very much. Easy to set up and comfortable to wear. Seems to track heartbeat and activities accurately. The battery lasts about 4 days for me and it's easy to charge. The only negative is that loading music is cumbersome.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    It's Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I spent a lot of time looking at other smartwatches. I'm so glad I went with the Versa. This is my 3rd Fitbit. I like the sleep tracking and didn't want to give it up. I have had the watch for 2 weeks. It charges quickly (about the time it takes me to shower). The charge does last a few days which is another reason I chose this watch. I didn't want to charge it everyday! I have used the exercise app when running and walking. I entered my Strava info into the Fitbit app on my phone and my exercises sync between Fitbit and Strava without having to manually start Strava. Notifications are much easier to see than on my Alta. If I miss seeing a text I can swipe down from the top and the message will show again. I like that feature. It was hard to see text messages on my Alta and many times they were too long to show everything. The Versa shows the entire text and will show emojis. I read some negative reviews about the watch and band looking cheap. I disagree. I love how it looks on my wrist. It is quite pretty.

    I would recommend this to a friend
  • Cons mentioned:
    Customer service

    Rated 3 out of 5 stars

    Disappointing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this watch in July, and the HR monitor went out on me the end of December. What's worse is I bought a 2-yr Best Buy warranty, but they no longer offer warranties on ANY Fitbit device! That says a lot to me about Fitbit, yikes! So, yes, the watch is pretty and only decently accurate on counting steps but honestly it has a lot of defects and seems to be unreliable- except for the time. I am so bummed about this! And I've read reviews about Fitbit having horrible customer service, so even with 1-yr manufacturers warranty, it still makes me squeamish and uncertain about getting another. Buyers beware.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price, Waterproof

    Rated 4 out of 5 stars

    Good smart watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good price for this smart watch. I use it to keep track of my workouts at the gym and also to see how many steps I'm walking daily. Have used it in the pool as well with no problems. I wish the font was bigger, it is hard for me to read if I don't have my reading glasses.

    I would recommend this to a friend
  • Pros mentioned:
    Fitness tracking

    Rated 4 out of 5 stars

    Keeps me on target

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the watch because of the way it keeps me on target with my activities and I am glad to be able to evaluate the way I am sleeping. It is encouraging and satisfying. I didn't give it the top rating because the watch I got was defective. One of the buttons didn't work. The lady I spoke with was extremely helpful and sent a replacement right away. The new watch had the same defect. I would have liked to go to the store to have someone check it out. My experience with the store was that guy I talked to didn't know too much about it. So I had to ask myself if it was operator error. I don't think so, but I have learned to use it with the imperfection I like it more and more all the time.

    I would recommend this to a friend
  • Pros mentioned:
    Fitness tracking

    Rated 5 out of 5 stars

    Fitbit - love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Fitbit special edition watch w/dark gray band. I love it - it's super comfortable and easy to use. I especially like the features that tell you how you slept and the number of steps walked, which transfers to miles! Without that info, I wouldn't believe I had walked that much!

    I would recommend this to a friend