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Customer Ratings & Reviews

Your price for this item is $169.95

Customer reviews

Rating 4.5 out of 5 stars with 5778 reviews

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Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Durability

    Rating 4.3 out of 5 stars

  • Comfort

    Rating 4.6 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers enjoy the Versa Smartwatch for its fitness tracking, long battery life, user-friendly interface, and affordable price point. Many users find the watch comfortable to wear and appreciate its sleek design. However, some users have experienced syncing issues, warranty concerns, and occasional screen problems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-20 of 459 reviews
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Otherwise, no complaints.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always been a Fitbit girl, the Versa is my favorite one yet. A great full color display, the battery has lasted longer than advertised for me so far, and I haven’t had the connection to phone issues I’ve had with some other models in the past. I was able to find some really cute wrist bands for it (not Fitbit branded). I do wish the screen was edge to edge, there is a small bezel around the screen. Otherwise, no complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great fitness tracker with some Smart features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted a Smart fitness tracker to better track my workouts. Upgraded from the Fitbit Charge. Was torn between an Apple Watch 3 or 4 and this Versa. For what I needed, I just couldn’t justify spending that much extra for apps that I would probably never use. I also like the battery life on the Versa better because I keep track of my sleep patterns and the Apple needs to be charged each night. One thing to beware: There is a chip on the lower edge of the watch face. I didn’t notice it when I unboxed it but saw it the next day. I don’t think I bumped it but I can’t rule it out so I am not returning it. May affect the water resistance but I don’t plan on swimming or showering with it anyway. Just look yours over as soon as you open the box to avoid my misfortune. All in all I am very satisfied with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best Fitbit yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had trouble with smart watches/fitness tracker being comfortable. This one is finally the one. Very comfortable. Battery life is excellent 3-4 days. Heart rate seems accurate within 2-3 bpm. I like the sleep tracking also.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love the grey, very functional with almost any outfit. It's good for a fitness beginner which I am. Battery life is good do far maybe charger once a week. Wish the watch faces weren't so quirky but I found one with most of what i needed and u can customize the color scheme. Its doing great so far.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I held off on getting a Fitbit because I wasn’t a fan of the shape of the first versions and I really wanted one that I could use while swimming. I really love all the options available (especially being able to change how the watch face appears) and the charge has lasted an average of 3.5 to 4 days.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Pretty good fitbit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the features on this Fit Bit. It's kinda like a primitive smart watch. The battery life is okay - about 4-5 days. I love that you can wear it swimming. I like being able to pick the face for my watch too.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Absolutely awesome!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This watch is awesome. Easy to use and set up. The battery last me for at least 4 days. Only takes about an hour to charge.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best fitbit watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fitbit watch. Works perfectly. Battery life is about 5 days. All the features work fine and it does its job well.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fitness tracking

    Rated 5 out of 5 stars

    Fitness goals

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So firstly I want to make it extremely clear that I use my versa for purely fitness the rest of the functions are either pleasant or I just don't use them. So if you're curious about payment apps, music app, basically anything besides the fitness coach, steps, HR, and water resistance this isn't the review you wanna read. Also I think it's important to note I have a Moto E4 plus and I've had no issues with syncing (I was concerned and I wish people with syncing problems had given their phone info bc that feedback helps other buyers and the manufacturers to fix any bugs in the system). So now that I've gotten those important tid bits out of the way. I LOVE THIS WATCH. So I had gotten some cheap wish one ages ago bc I wasn't ready to commit to spending anymore than even 30$ bucks on a watch (wish I did it sooner!). I haven't regretted my purchase whatsoever. It is pretty accurate with everything, I have noticed heart rate issues BUT that brings me to an important note that Fitbit did not include in their info booklet. With fitness watches u should be wearing them ofc non dominant bc it does track steps by gps apparently but also u have to remember it's probably measuring ur steps by how u move ur arms as well. With the heart rate you wanna wear it underneath that bone on ur wrist, I don't know why don't ask me. I learned that from my wish watch bc in the instructions it said that and whenever I have an inaccurate reading on there versa I'll move it down past that bone and sure enough it's reading accurate again. I don't understand why they say to wear the band so it's able to move up and down slightly, I recommend u don't. Obviously don't have the thing so tight but it works w lights and any light coming in through any gap will give u heart rate inaccuracy as well. Now besides that I really can't give it enough verbal praise. It really is an amazing watch and I recommend it for anyone wanting to step up their fitness game. I really love the coach feature and the Fitbit app itself is super nice. I love how much they jammed into the app, I do wish I could connect it to my Lose it! account bc it's easier to track food than on fitbits app but lose it requires u to be premium to connect ur Fitbit so I can't knock Fitbit for that. I guess my last thing to note is I don't understand people's issue with the clock faces, I changed mine and it hasn't changed back at all. Also been going 2 days now and at 80% which is day and night to my old watch, that crap would need to charge every night could barely last 10 hours. OH ONE LAST THING: whoever said this felt cheap obviously has issues bc this watch feels quite luxurious to me! Granted if u expected metal I could understand but even then the plastic does not even remotely feel cheap. I've already dropped mine twice on the ground (sweaty hands after my run bc I don't like to shower w it just seems gross to me since it does get sweaty under the band and ya know dead skin and all) and not a single scuff

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fitness tracking

    Rated 5 out of 5 stars

    The Fitbit i've been waiting for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fitbit has always been a fitness watch FIRST, so it doesn't have all the bells and whistles that an Apple watch has... and it's not meant for it and it shouldnt be the reason why you buy it. It's for fitness and activity tracking and now with the new fitit versa (and ionic) they are getting into more smartwatch functionality. There are some apps you can add to the versa as well as receive notifications on the watch, but as of this review you can't reply to messages yet. Fitbit says that's coming in an update. You can sideload music directly to the versa using your computer! (so old school!... hopefully they'll get better with this one day too) and then connect your bluetooth headphones to it for real hands-free listening. you can also use pandora plus or Deezer for music.... hopefully bigger named music services will be added one day.... Bear in mind... fitbit is very new to the smartwatch game, the versa is only the second one out.. so there are limited apps and services connected to it now Design-wise... The fitbit versa is thin and very lightweight... you can barely feel it on your wrist. This is what sold me on the versa! I love it. Looks better in person too.. it feels and looks great on the hand. (get a screen protector for it tho.. i've heard folks say that theirs already has scratches on it :-/ ) the information on the watch is very readable and clear...not small at all. There are different kinds of watch bands you can buy and switch out depending on where you are going. Plenty third party folks are selling them now. Battery life is about 3-4 days. It charges pretty quickly too. I like to drop it on the charger while i take a shower so it can top up a lil. The fitbit versa does not have built in GPS (on either edition) nor fitbit pay (the limited edition one does tho... for $30 more) but since i don't run outside, leave my phone <so connected GPS is good for me>> , nor use fitbit pay, those are fine for me. If you need them, get the ionic (which was also a great product... i had that one before but got this one because of the design) I'm loving the direction fitbit is going with their devices... this one is definitely a good one

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great fitness tracker!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm relatively new to fitness trackers, started using them about 6 months ago. This Versa gave me more 'smart watch' features that were missing on my Polar A370 (which was a solid performing tracker). *Appearance/fit: I like the clean, basic look of this watch. The simple band is comfortable and has never came undone while being used. There are several options for band upgrades on the internet, if the style or fit doesn''t work for you. The biggest advantage of this watch is its light weight. I often forget I have it on. *Battery life is excellent. I get about 4 days of use per charge. The watch and the app on your phone give warnings of low battery levels (given in percentage of life). I have found that at the 25% warning, I can finish my day without worry. *Heart rate readings are pretty accurate. I have checked against 3 other devices (other tracker, chest strap type, and built-in on treadmill) at the same time. Results never varied by more than 2 bmp. I'm ok with that. *I like getting notifications on the watch. You respond to text using 5 pre determined responses, which you can edit/create on your own. There is a moderate amount of apps available to install, but I haven't tried very many of them.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 3 out of 5 stars

    Slightly Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I owned several fitness trackers, this is my first Smart Watch. Since I have an iPhone, I was considering purchasing an Apple Watch 3. Based on the reviews and cheaper price, I chose the Versa. The watch itself is nice. Even with my small wrist size, the watch face is not overpowering. The band is comfortable to and I like that it is a standard type of adjustable band. The screen is clear and nicely visible outdoors. I realize there is a learning curve with the exercise functions and my rating does not include this. The touch screen works well as well as the swiping functions. I would like to be able to arrange the screen apps in an order I use most but not sure if that is possible. I and on day 2 after a charge and am at 61%. Where Fitbit fails for me, and the 3 Star rating, has to do with the watch face apps, transferring of music and the fact that the mobile app is not working for several days that the Fitbit team has been working on with no solution at the time of this review. When you change the watch face, it is not saved anywhere in case you decide to change it. You will have to go the Face store and re-install it. Not too convenient. Transferring music is not ideal. First, for Windows users,you have to download the Fitbit desktop app from the Microsoft Store on your PC. My Microsoft Store is not working and I have been working on the solutions for 4 days now. I had to use a family member’s computer to use the Fitbit desktop app to transfer music. For some reason, it took almost an hour to load 18 songs which is too long. I can’t believe Fitbit does not have a desktop download directly from their website which would help those of us whose Microsoft store is not working. For now, I will have to borrow the family member’s computer to add additional music; not convenient. Lastly, I am one of the lucky ones who was able to setup my Versa before he mobile app failed which is needed to get started using the watch. Until the current mobile app issue is resolved and hopefully a better way to change watch faces and music transferring, I cannot recommend this smart watch. If no updates to these issues soon, I may return mine

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Decent Pebble Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was devastated when I found out that Fitbit was discontinuing the Pebble smartwatches, however the Fitbit Versa is a pretty decent consolation prize. I've gotten to 5 days on the battery life with some to spare, the interface is pretty easy to use, the screen is very bright and clear, and the notifications are displayed quickly and clearly. I also have smaller arms and the watch is not too big or too heavy for my wrist. There are a few items that I hope Fitbit adds in a future update, to include reading your sleep stats on your phone, message notifications that don't expire, better message reply options, all things that my Pebble had. The reason I didn't give it five stars is that it tracks steps and floors while you're driving, so if you go over a mountain range it'll say you've climbed 70 floors that day and I know I didn't do 10,000 steps in a day that I spent 9 hours driving, but since I only hang long road trips a couple times a year I don't consider it to be a dealbreaker. Other than that, I've had my watch for a couple months now and am still really happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fitness tracking

    Rated 5 out of 5 stars

    Love It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Fitbit Versa works wonderfully. It tracks my steps and motivates me to reach my goals. I wear it while swimming laps, which is one of the big reasons I got it. I use it to track my workouts at the gym as well. It automatically picks up on your activities tracking your heart rate zone. The Versa like all FitBits syncs with Weight Watchers seamlessly which is also a reason I chose it over other brands. The battery life is pretty good, not as long as the Alta HR, but a ton longer than the Samsung Gear2. It goes 3-4 days before a recharge. The band is very comfortable. Swapping bands is not as easy as the Alta HR, but not difficult by any means.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Price

    Rated 5 out of 5 stars

    Great Tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using this for about 2 months and so far completely happy with it. Getting 4 day battery life as claimed and finally found the watch face that fits my needs. Very comfortable and I am surprised how I don't even know it is there. My Charge always bothered me so not sure why there is a difference. I compared it to the Apple watch, but nothing I could find would justify paying over twice the cost of the Versa. Like your phone and the apple watch, many clock faces and apps do cost you. Not a big deal, but have to say I am not comfortable dealing with foreign pay systems like kpay. Can't go wrong with this device.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fitness tracking, Price

    Rated 4 out of 5 stars

    I love my Fitbit Versa Smart watch.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is my second Fitbit and I’ve been using it for almost a year with no problem. I love it the battery last for about three days. As my metabolism is almost zero after a total thyroidectomy for me to be able to check my steps, daily calories burned, and very important my sleep hours and quality this is a very useful tool and motivation to do my best to sleep more and keep moving as a way to keep my health and weight in balance plus the others features of a Smart watch at a reasonable price.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fitness tracking

    Rated 5 out of 5 stars

    One of the Best Products I've Bought for Myself

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I bought this watch, I wasn't sure if I would like it. I've never been one to like having things on my wrists, but I was willing to give it a shot if it meant that I could keep track of my heart rate easily, as I'd been having issues with it at the time of making the purchase. Well, the verdict is in. I LOVE this watch! To start with the obvious, being able to see the time and date right on my wrist is a huge plus. Normally I would have to get my phone out of my pocket to do either, and now I can simply look at my wrist. I'm also able to see and reply to text messages on my wrist now (reply, to an extent), as well as see who is calling when my phone rings. As far as health aspects go, I'm equally in love with this watch. Not only can I track my heart rate on it at all times, but I can also track my steps taken, distance traveled, floors climbed, elevation gained, etc. I can also receive notifications from my phone, from the app that pairs to the Continuous Glucose Monitor on my arm to know when it's time to use my phone to scan the sensor again to check my blood sugar levels. You can even record water drank, food eaten, and use it to track exercises! Customization options are plentiful on this watch as well, with a variety of clock faces to choose from to configure it to your heart's content. Battery life can either be excellent, decent or abysmal depending on the options that you choose to enable on the watch itself, such as how often it syncs with your phone. But, it charges very quickly even when the charger cradle is plugged into a standard USB block (and not a QC 3.0 USB block). I did have to buy a new band from another vendor though, as the stock band was irritating my skin. That's not something I'm going to take a star away from the review for though, as that was a small price to pay for something that has become such a big part of my everyday life. All in all, I love this watch, and I absolutely recommend it to anyone in the market for something like it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Price, Waterproof

    Rated 5 out of 5 stars

    Perfect!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter tried to talk me into an Apple Watch but I don’t care to answer text while I’m exercising. I can read to check if an emergency, so I am good. Battery life is excellent- at least 4 days - which is wonderful. Apple can give two days at the most. Waterproof is another great feature. Can’t beat the price for the quality! I used Best Buy points which was also great! ❤️ So far, no issues after about a month.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fitness tracking

    Rated 4 out of 5 stars

    Not quite a 5 start rating..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a new smartwatch and the biggest comparison came down to iWatch vs. Versa. After taking into account various articles, I came to the conclusion the Versa had everything I needed especially battery life and at a price over $100 less than the iWatch. Pros: Tracking is great and I get the notifications I need. The pulse tracking matches other equipment I have used and I am learning a lot about my sleep patterns thanks to the 3-4 days I get between charges. Cons: The little things that drop the overall rating to a 4 vs. a 5 star rating are the few things it is lacking. Switching watch faces requires extra steps (especially for paid watch faces) because it only stores one face at a time. It does not have a tether feature so I don’t know if either my watch or my phone is too far away from each other. Lastly, while I get all the notifications I want, I would like a little more control over them such as different vibrations for different types of messages. Considering how much I like the watch overall, the cons are minimal but they are just enough for me to not give this a perfect rating.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Waterproof

    Rated 5 out of 5 stars

    keeps track

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so ive had a few fitbits up till now, this new model was a gift for my birthday since i have been swiming and i cant use the water resistant ones. this one comes waterpoof and is great for those times when you go for a swim or occasionally get your watch wet no more worries. pros battery life seems better waterproof nice design band options seems more like watch cons buttons seem harder to push

    I would recommend this to a friend