Customer Ratings & Reviews

I absolutely love my new fit bit. So light and sleek. I get many compliments. Looks like an apple watch too!

It’s perfect size for my son, fit perfectly on his hand and easy to use and download the app on his phone

Watch is one of the best purchases I made this past year. Does everything I need it to do.

Generally, I don’t care much if a product doesn’t satisfy the requirements fully. However, this product proved to be such a waste of money that even a person like me had to provide a bad review. Within three months after buying, the color around the watch dial started discoloring, and the discoloring continued even if it is not worn at all. This is not discrete discoloring due to random scratches or accidents, instead it is continuous discoloring. I contacted customer care, they said that they cannot help as their one year warranty does not cover such discoloring due to aging (3 months!!!!) or whatsoever. Unless, you are fine with $200 for three months, as per my experience I would not recommend this product. There are lot of good deals available in that price.

Best smart watch. Never missed my exercise after I purchased it. Helps me always upto date for my notifications.

Fit bit was only fairly accurate in all aspects. The distance traveled on walks was incorrect, it did not even have an application for walking (which really seemed strange). The amount of calories it showed that were burned did not agree with other charts for activities. Overall, it is a good Accountability Partner, but not great for true accuracy.

Great device, but it scratches easily. I would prefer it would have better coverage for $200.00.

Bought as a gift and wasn't disappointed in any way. Easy to connect to phone and other tracking apps.

Bought for my wife for a late christmas gift she has had nothing but positive things to say about the watch

I like the feminine color and features female health tracking. A smart watch for a female with active lifestyle.

For the hard to buy for guy! This was a score!!! omg this product is so cool!!! happy happy happy purchase!!

I reported my issue (the second time with the Fitbit team and received this reply: We apologize for the delayed response and it was nice chatting with you regarding your Versa's volume not working using your Airpod. We've run another review on this email address, we're able to locate your Fitbit account and see that your device successfully synced today, June 4th at 3:34 PM using your iOS device. So that we can document your case properly, may we ask what type of airpods are you using? As we've contacted our team regarding this case, we'd like to set proper expectation that our device's volume can't control when using an Apple Airpods. Should you wish to use this feature on your device, we do suggest using our Fitbit Flyer which is currently not available on our website https://www.fitbit.com/shop/flyer. However, you can check our authorized retailer via https://www.fitbit.com/retailers as they still have our Flyer earphones on their inventory. If you wish to know more about our Fitbit Flyer, you can check this website: https://www.fitbit.com/flyer. We hope to hear from you. Should you have any further questions, don't hesitate to let us know. Sincerely, Julian S. and the Fitbit Team This was my reply: All I can say is I'm extremely disappointed. I purchased the Versa with the understanding that I would be able to listen to music as I exercise. Little did I know that I would need to purchase your exclusive wireless earphones. I feel that this should be part of the advertising, or at least noted on your website and the package detailing. I had tried two other brands of wireless earphones and experienced terrible Bluetooth connection while walking outside, despite resetting the Versa a number of times. The Bluetooth connection was good with the Apple Airpods; however, I had to deal with ear-piercing sound. Unfortunately, I am left with no other choice but to post a negative review of your product. My recommendation - spend the extra money and purchase an Apple watch.

This fitbit is really nice, the wife really loves how it looks and feels. It really makes for a great gift.

Is great I really love it I really get motivated to do exercise wit my Fitbit versa cause I can see my goals

Love it use it all the time and the features are perfect for my lifestyle

I love this Fitbit versa for many reasons but specially because I can swim with it. That’s a big plus in my book.

I bought this watch for my wife simple to use not over complicated like other fitness watches.

My 14 year old daughter really enjoys her Fitbit It encourages her to workout

This watch is perfect as i have recently started an exercise regime and I love how it keeps me on track.

Great product but unfortunately the other fitbit break. This is my 3rd watch let see what happens.