Customer Ratings & Reviews

Mother in law loves it, she never been a smart watch kind of person until now

I loved my Fitbit Versa so much I purchased two for gifts for my daughter and her new husband. They love them.

worked great and lasted a long time. Me and my son got use out of it.

My wife has two other Fitbits but she likes this one the best. All the new features are great and very useful.

Enjoyed purchasing this FitBit at Best Buy. It’s rxactly what I wanted and the sales team were super helpful.

Love it wanted it, now wish it was a bit more up to data answer text with more then just quick notes ext.

It’s perfect size for my son, fit perfectly on his hand and easy to use and download the app on his phone

This watch does everything you could want. Was a little hard for me at first but got the hang of it pretty fast.

Bought as a gift and wasn't disappointed in any way. Easy to connect to phone and other tracking apps.

Bought this for my daughter and she loves the watch and the color is beautiful. So happy with this purchase!

I absolutely love my new fit bit. So light and sleek. I get many compliments. Looks like an apple watch too!

Great product but unfortunately the other fitbit break. This is my 3rd watch let see what happens.

This watch was a great purchase, super easy to use and does everything you need it to, to stay fit!

Love the upgrade…keep producing updated products! Thank you

Generally, I don’t care much if a product doesn’t satisfy the requirements fully. However, this product proved to be such a waste of money that even a person like me had to provide a bad review. Within three months after buying, the color around the watch dial started discoloring, and the discoloring continued even if it is not worn at all. This is not discrete discoloring due to random scratches or accidents, instead it is continuous discoloring. I contacted customer care, they said that they cannot help as their one year warranty does not cover such discoloring due to aging (3 months!!!!) or whatsoever. Unless, you are fine with $200 for three months, as per my experience I would not recommend this product. There are lot of good deals available in that price.

first time buying a fitbit that was water resistant and it works great. Love the different clock faces options

I reported my issue (the second time with the Fitbit team and received this reply: We apologize for the delayed response and it was nice chatting with you regarding your Versa's volume not working using your Airpod. We've run another review on this email address, we're able to locate your Fitbit account and see that your device successfully synced today, June 4th at 3:34 PM using your iOS device. So that we can document your case properly, may we ask what type of airpods are you using? As we've contacted our team regarding this case, we'd like to set proper expectation that our device's volume can't control when using an Apple Airpods. Should you wish to use this feature on your device, we do suggest using our Fitbit Flyer which is currently not available on our website https://www.fitbit.com/shop/flyer. However, you can check our authorized retailer via https://www.fitbit.com/retailers as they still have our Flyer earphones on their inventory. If you wish to know more about our Fitbit Flyer, you can check this website: https://www.fitbit.com/flyer. We hope to hear from you. Should you have any further questions, don't hesitate to let us know. Sincerely, Julian S. and the Fitbit Team This was my reply: All I can say is I'm extremely disappointed. I purchased the Versa with the understanding that I would be able to listen to music as I exercise. Little did I know that I would need to purchase your exclusive wireless earphones. I feel that this should be part of the advertising, or at least noted on your website and the package detailing. I had tried two other brands of wireless earphones and experienced terrible Bluetooth connection while walking outside, despite resetting the Versa a number of times. The Bluetooth connection was good with the Apple Airpods; however, I had to deal with ear-piercing sound. Unfortunately, I am left with no other choice but to post a negative review of your product. My recommendation - spend the extra money and purchase an Apple watch.

This watch has helped me stay active. it's nice to know how many calories i have burned.

Had an old hr charge Fitbit and this one does so much more and very simple to use. Great battery life

Bought for my wife for a late christmas gift she has had nothing but positive things to say about the watch