Customer Ratings & Reviews
- Model:
- B0CG6RXMNV/B08FCWQWDZ
- SKU:
- 12341270
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
to a friend
Great Ring camera floodlight combo.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Ring camera flood light is a game changer. The clarity in the video is better than we expected. The setup is easy. Installed the app on the phone and we get notification right to our phone. I like the ability to listen or talk two way on this device. We are so pleased we are now buying another unit to add to our setup. We highly recommend this device along with the Ring doorbell.
I would recommend this to a friendBest Buy keeps sending me the wrong model
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have one of the older models which works pretty well with some minor gripes, but I recently bought the new 2k video model, and Best Buy shipped me the old 1080 model. I’ve now returned it twice trying to get the 2k model that I paid for, but Best Buy keeps shipping me the old 1080 model. With regard to the old model that I’ve had for a while, the install and setup were fairly easy, the user interface on the app is not very friendly (eg you have to search for the options or actions you want because they are not located intuitively), the speaker is a bit garbled when talking through it to people outside, the motion detection feature misses some things even after adjusting it, the video on the 1080 model is a bit grainy, and I haven’t found the pro features to be very useful. I was hoping the new 2k model would have better video and fix some of these other things, but that remains to be seen since Best Buy keeps sending me the old model despite me buying the new one. Overall the Ring service and cameras are adequate.
I would recommend this to a friendBrand response from Ring
Posted .Hi NameHidden.
Thank you for taking the time to share your experience with us. We understand how important it is for your Ring Floodlight Cam Pro to record clear and concise videos so that you can effectively monitor your home. The features and technology provided by the Ring Floodlight Cam Pro are incredibly valuable and help provide you with peace of mind about your home security. We want to ensure your device is working as intended by providing you with solutions to resolve the video quality concern you mentioned in your review.
It sounds like there was some confusion regarding the video quality. Existing customers is able to upgrade their Ring Floodlight Cam Wired Pro to 2K resolution at no added cost through the Ring app. 2K video has higher definition and sharper image quality than standard 1080p resolution. If you compare 2K images to 1080p resolution, you’ll see crisper, more distinct definition in images. To enable 2K video quality on your Floodlight Cam Pro, follow these steps:
Open the Ring app to the main dashboard.
Tap more (•••) on the camera you want to access.
Tap your device's Settings.
Tap the Device Settings tile.
Tap Video Settings for 2K option.
Also, it sounds like the device is not performing as expected in regards to audio and motion detection. Poor network connectivity can affect the performance of your Ring device. Identify and troubleshoot what is causing connectivity issues for Ring devices to give you the best possible video and audio experience.
To determine whether or not the problem is caused by poor upload speed, run a speed test to determine if your network can support Ring devices. Ring devices with 1080p video require at least 1 Mbps upload and download speeds, though 2 Mbps is recommended for optimal performance. In addition to ensuring that you have sufficient wifi speeds, you will also want to check the signal strength of your device. A poor wifi signal can cause connectivity with your Ring device to be unreliable. Check the Device Health section of your Ring application to ensure the device’s RSSI is within an acceptable range. The recommended range for optimal performance is 0 to -60 for the RSSI.
For more information on your Ring Floodlight Cam Pro, we invite you to reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their personal feedback and experiences with Ring. We look forward to hearing from you if we can be of any further assistance!
Thank you,
Miyuki from Ring.
Best install
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installed and set up 2 of these in under 45 minutes. Both had to be installed with a ladder and still very easy install and set up.
I would recommend this to a friendWorks but defective
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was an upgrade of an older Ring camera. It works but the light goes on and off by itself all night without any motion and it reports a low WiFi signal even after we purchased and installed the Ring Chime Pro to extend WiFi signal. We did not have these issues with the last Ring camera installed.
I would recommend this to a friendBrand response from Ring
Posted .Hi Treadmill.
Thank you for taking the time to share your experience with us. We understand the importance of having all relevant product information prior to purchasing. The features and technology provided by the Ring Floodlight Cam Pro are incredibly valuable and help provide you with peace of mind about your home security. We can definitely provide you with more information regarding the concern mentioned in your review.
It sounds like the device is not performing as expected in regards to light setting. The Ring Floodlight Cam Pro is an outdoor security camera designed to provide you with the ability to customize your camera's zone coverage, motion settings and light settings in the Ring app. If the light on your Ring Floodlight Cam Pro turns on and off by itself, here are some troubleshooting steps to try:
* Try turning the light off manually within the Ring app. If it comes back on, examine the camera's view for anything that might be triggering motion detection.
* Verify that a Light Schedule isn't enabled in the app and causing the light to activate.
* Check the Device Health section of your Ring app to ensure the device’s RSSI is within an acceptable range. The recommended range for optimal performance is 0 to -60 for the RSSI.
* Reboot your device from the Ring app by tapping "Reboot This Device" from the Device Health page.
Regarding the low WiFi signal issue, your router is still your main source of connection for your Ring device even with your Chime Pro. Ideally, the maximum distance between the router and your device is 20-25 feet with the Chime Pro about halfway between the Ring device and your router. If possible, try moving the router closer to the device. Also, make sure your router is not in a closet or behind furniture, like a sofa, so the router has an unobstructed signal.
If any additional information is needed regarding your Ring Floodlight Cam Pro, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring. Join the Ring Community today!
All the best,
Miyuki from Ring.
Ring camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love everything about this product. It’s easy to check who is coming in to the house.
I would recommend this to a friendDriveway security camera
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product! Easy to install and set up. Feel a lot safer
I would recommend this to a friendHard to say
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Upraded from the regular floodlights. The only thing that keeps me from saying it wasnt worth it are 2 things. The camera quality is noticibly better & i cleaned up and sold my old Ring Floodlights on Ebay for a reasonable price thus drasticly reducing the costs of these. Few straight out cons are : the mounting plate is plastic and feels cheaper…im not sure if the lights are randomly turning on or they are just overly sensitive. Good camera and if its your first floodlight then choose it over the cheaper version, if youre on budget and not really keen on a feature and just want a good camera then purchae the other model.
I would recommend this to a friendBrand response from Ring
Posted .Hello Frank,
Thank you for taking a moment to leave your review on the Ring Floodlight Camera. At Ring, we believe that stronger communities are the key to safer neighborhoods. That is why we are driven to create products that help you protect what matters most at home, and empower you to connect with your visitors from wherever you are.
Your experience with Ring is impactful on our future as a company, and we would love to hear from you directly on our Ring Community forum. If you have any experiences to share, questions regarding Ring and our services, or any feedback and product suggestions, we encourage you to have your voice be heard: https://community.ring.com/!
Thank you, Jamila with Ring
Ring flood lights
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love this flood light . It catches every angle and it is crispy clear . Ring products are awesome.
I would recommend this to a friendRing Floodlight
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ring spotlight works really well has many great features, and is very reliable. It provides a great level of additional security for our home.
I would recommend this to a friendThe best outdoor camera with built in lighting
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent camera! Video quality is great, lights are bright. The view angle is very wide - I would buy this again.
I would recommend this to a friendLove
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like this product, because it gives me the ability to get the job done without being overwhelmed with being home.
I would recommend this to a friendFEEL SAFE WHEN YOU INSTALL THIS
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent, Easy to install This camera is great, feel safe
I would recommend this to a friendRing light
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product was awesome installed by professionals very bright lighting the security is outstanding
I would recommend this to a friendSensor light
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The light is a great buy and works good. I like how bright it is
I would recommend this to a friendEasy to set up
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, reliable. App is easy to use. Lights are strong!
I would recommend this to a friendExcellent product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was on sale and it’s the 3 rd one I bought from Best Buy Definately recommend !
I would recommend this to a friendPerfect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve never lost de signal , work very good and looking good .
I would recommend this to a friendGreat camera/floodlight!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good quality when it comes to the images displayed on the ring app. The floodlights illuminate very well. Highly recommend.
I would recommend this to a friendNice light
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy installation,easy setup. Delivery was quick. Lady was professional.
I would recommend this to a friendPerfect security device
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly what I wanted. Just have to play with the range of the camera so that it doesn’t go off to much unnecessarily. I like that I can turn off motion if we are outside. Had total tech install was great
I would recommend this to a friend