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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1701 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 1,701 reviews
  • Rated 5 out of 5 stars

    RING FLOOD LIGHT & CAMERA

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to install and operate. I was able to move both the lights and the camera to view the back yard in the areas that I wanted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! The video is very clear and it works like it should. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Records great video. Easy to see video on the app. Audio sound, if talking through the device, isn't the greatest but not really necessary as we use it as at our side door.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product, easy setup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once I got my electrical box mounted and wired, the install was very easy. Connected right to my wifi and account flawlessly. Looking to add 2 more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works well, price was very reasonable. Recommend people consider ensuring tree branches near the house be cut back as their movement will activate the system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Flood cam pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently had this camera installed and to date it has been capturing clear video with all activity in the zoned area

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Flood light with camera (wired)

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera has sharp display and the flood light covers my back yard for any movement. Great investment for your security.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is my second and I may put up more!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, originally bought one and after using it 3 weeks I bought this second camera floodlight. Very clear picture and great audio. Great addition to the Ring doorbell to add to your field of view.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this security camera for my drive way of the car garage and it’s so good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great security camera.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this camera/light. Works as described. Took about 20 mins. To install and have running.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Floodlight camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it so much that caused because the picture is awesome and the birds I view is even better on there, which is cool older model didn’t have

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ring camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems like it does not always pick up -for example, I will see my dog go out, but not come back in

    I would recommend this to a friend
    • Brand response from Ring
      Posted .

      Hi Tami.

      Thank you for taking the time to share your experience with us.

      We understand how important it is for your device to detect motion consistently and reliably. The Ring Floodlight Cam Pro is designed to detect motion based on your specifications so that you are notified of all motion events that matter to you. We would love the opportunity to work with you to get your device performing optimally for your home's environment.

      It sounds like you have some concerns with your device's motion detection. If your device appears to be missing a lot of motion, you may want to check the motion frequency setting. The motion frequency control allows you to reduce alerts from repetitive patterns of motion or increase alerts so you get notified about the motion events that matter to you.

      Follow these steps to adjust the motion frequency:
      Tap the menu (≡) on the top left of the Dashboard.
      Tap Devices.
      Select the device you'd like to adjust.
      Tap Motion Settings.
      Tap Advanced Settings.
      Tap Motion Frequency.
      Select Frequently, Regularly or Periodically.
      Frequently: Motion detection always stays active. Shortest battery life.
      Regularly: Motion detection takes a short break after each Motion Alert. Medium battery life.
      Periodically: Motion detection takes a longer break after each alert. Maximum battery life.
      Tap Save in the upper-right corner.

      Ring Community was established to assist in providing our neighbors with the most recent news and instructional material. Four sections make up this online forum: Ring Updates, Product Boards, Tips & Tricks, and a Moderators' Corner. You can start new topics on the Product Boards with your questions or suggestions; a search function will assist you in locating subjects that other neighbors have previously posted.

      Thank you,
      Miyuki from Ring. Ring

  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to install and feels like a sturdy construction. Great video quality, connection is a bit slow at times but it is far from the router so it’s more than likely a WiFi issue that I’ll need an extender.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy warranty process

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First one got some fog inside the lens. Took it back to best buy and they replaced with a new one. Super easy process

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality is amazing!!!!!!!! Thank you!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product quality of camera is good just make sure if you have other lights that its facing floodlight or light wont turn on with sensor

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to install, configure and use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation pretty easy if house has existing junction box. Item configuration went smoothly and connection to network was simple.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love the spotlight outdoor cam!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the spotlight outdoor cam! Very easy to set up. It's mounted on our wall outside by the pool and we love it! Easy app use and easy set up with Best Buy support. We love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A most own

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality for home security is a most without breaking the bank!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Luis security canera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent security camera love the video and performance by none

    I would recommend this to a friend