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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1701 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 77 Showing 1,521-1,540 of 1,701 reviews
  • Rated 5 out of 5 stars

    I like it ...a lot

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, works great! Works just a described.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ring system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Certainly would purchase again. Great quality.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Outdoor motion security light

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good camera but has trouble seeing the edges of the zone at night.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Horrible static noise

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The video works well and app seems to be user friendly. BUT there’s a constant terribly loud static noise coming from the unit. Try to trouble shoot the issue and ended up getting a chime pro to extend Wi-Fi but the noise is still there. Idk what the deal is. It’s so annoying that I might have to return it.

    No, I would not recommend this to a friend
    • Brand response from Ring
      Posted .

      Hello Tammy,

      We are always looking for ways to better our neighbor experience, and your feedback is an invaluable part of this process. Thank you for taking the time to share your experience with us. At Ring, we are driven to create products that help you protect what matters most at home and empower you to connect with your visitors from wherever you are. Having the peace of mind that you purchased the Ring Floodlight Cam Wired Pro for is critical.

      All of our doorbells and cameras are designed to be a fairly simple, DIY (do-it-yourself) type of installation. We strive to include all needed parts, tools, and instructions to make the process seamless for our customers. However, in some installation instances and unique home environments, assistance from a qualified professional or someone familiar with installing Ring products may be best. Refer to your local laws and building codes before performing electrical work; permits, plus professional installation, may be required by law. Your Floodlight Cam Wired Pro must be installed on a 4“ round UL listed weatherproof electrical box. It sounds as though there may be an electrical issue with your device: a loose wire, an overloaded wire, or an improperly grounded wire. Here is a helpful installation article for your review: https://support.ring.com/hc/en-us/articles/360059068632-Installing-Your-Ring-Floodlight-Cam-Wired-Pro-.

      Ring Community launched in March 2019 to help deliver the most current news and educational information to our customers. This peer-to-peer forum allows our neighbors to share their feedback and experiences. You can find other useful installation information at https://community.ring.com/ for your Ring Floodlight Cam Pro device.

      Thank you,
      Alexis with Ring Ring

  • Rated 4 out of 5 stars

    The camera is at a very high level, I recommend it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable, incredible quality. I do not regret what I bought

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great except for the delay. It seems as though after the person or thing passes, then you get your notification.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rune camera rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service Best Buy has provided to this product.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Poor camera, not weather proof, no man. warranty

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera went offline after about a month. Looks like some water got behind the camera lense. Contacted ring and they say it is user error and refuse to honor the 1 year warranty. These things are not meant to be outside and are not weather proof according to their customer service rep from India. Maybe if you live somewhere not in Florida they would last longer, which is why I’m giving it an extra star (from 1 to 2).

    No, I would not recommend this to a friend
    • Brand response from Ring
      Posted .

      Hi Lancelot.

      Thank you for taking the time to share your experience with us. We understand how important it is for your Ring Floodlight Cam Wired Pro to record clear and concise videos so that you can effectively monitor your home. The features and technology provided by the Ring Floodlight Cam Wired Pro are incredibly valuable and help provide you with peace of mind about your home security. We want to ensure your device is working as intended by providing you with solutions to resolve the water concern you mentioned in your review.

      It sounds like the device is not performing as expected. To resolve this concern I would advise you to reach out to our Ring Community Support team. To speak to our Ring Community Support team live 24/7, please visit the contact page on our Ring site.

      We invite you to reach out to our Community if any additional information is needed regarding your Ring Floodlight Cam Wired Pro. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other.

      Sincerely,
      Matthew from Ring. Ring

  • Rated 5 out of 5 stars

    Good ring product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great so far. Love all the features it has !

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Motion light

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still working on getting proper settings right for coverage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can see everything at all times ! Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ring motion light

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. This product is working well for us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product just doesn’t alert u when it’s off line

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Light and camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the way this light and camera covers the area.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent floodlight cam

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best floodlight cam for my home. It has 3d view as well

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s a nice floodlight

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Flood cam is good but for some reason the picture isn’t as good as my doorbell pro do still undecided:

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ring floodlight

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good, i will be buying more of these to put up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ring

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Has a clear view for vision. Love it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    None

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very good and fast in a timely manner the people Where nice

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ring Flood Light

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has some delay at times but for the most part it is a fine item

    I would recommend this to a friend