Customer Ratings & Reviews
- Model:
- B09PTJKC33
- SKU:
- 6511814
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are impressed with the Floodlight Cam Pro's camera quality, ease of use, and overall performance. Many appreciate the adjustable light brightness, effective motion detection, and straightforward installation. The camera's security features, night vision, and wide field of view are also well-received. Some customers find the price a bit high and have noted occasional Wi-Fi connectivity issues.
This summary was generated by AI based on customer reviews.
Great light!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The floodlight cam pro outdoor provides the right amount of light.
I would recommend this to a friend- Pros mentioned:Overall performance
Security
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the cameras we have 2,will probably get a third
I would recommend this to a friend - Pros mentioned:Overall performance
Love the Talk Function
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product works great, and another way to say hello to family members who are away from home.
I would recommend this to a friend - Pros mentioned:Ease of use
Easy…
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works perfectly. Easy install, easy set up on iPhone & IPad. One can customize to individual needs.
I would recommend this to a friend - Pros mentioned:Ease of use
Works like a charm
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, can be a little sensitive so make sure you configure to your liking. The lights can be brighter but works. East to install and easy to connect to the Wi-Fi.
I would recommend this to a friend Works but defective
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was an upgrade of an older Ring camera. It works but the light goes on and off by itself all night without any motion and it reports a low WiFi signal even after we purchased and installed the Ring Chime Pro to extend WiFi signal. We did not have these issues with the last Ring camera installed.
I would recommend this to a friendBrand response from Ring
Posted .Hi Treadmill.
Thank you for taking the time to share your experience with us. We understand the importance of having all relevant product information prior to purchasing. The features and technology provided by the Ring Floodlight Cam Pro are incredibly valuable and help provide you with peace of mind about your home security. We can definitely provide you with more information regarding the concern mentioned in your review.
It sounds like the device is not performing as expected in regards to light setting. The Ring Floodlight Cam Pro is an outdoor security camera designed to provide you with the ability to customize your camera's zone coverage, motion settings and light settings in the Ring app. If the light on your Ring Floodlight Cam Pro turns on and off by itself, here are some troubleshooting steps to try:
* Try turning the light off manually within the Ring app. If it comes back on, examine the camera's view for anything that might be triggering motion detection.
* Verify that a Light Schedule isn't enabled in the app and causing the light to activate.
* Check the Device Health section of your Ring app to ensure the device’s RSSI is within an acceptable range. The recommended range for optimal performance is 0 to -60 for the RSSI.
* Reboot your device from the Ring app by tapping "Reboot This Device" from the Device Health page.
Regarding the low WiFi signal issue, your router is still your main source of connection for your Ring device even with your Chime Pro. Ideally, the maximum distance between the router and your device is 20-25 feet with the Chime Pro about halfway between the Ring device and your router. If possible, try moving the router closer to the device. Also, make sure your router is not in a closet or behind furniture, like a sofa, so the router has an unobstructed signal.
If any additional information is needed regarding your Ring Floodlight Cam Pro, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring. Join the Ring Community today!
All the best,
Miyuki from Ring.
- Pros mentioned:Camera quality
Ring Camera installation.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent camera! Works, beautifully and I received excellent customer service by Juan when he installed it! I am ecstatic about this purchase.
I would recommend this to a friend - Pros mentioned:Camera quality
Night watching
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really love the cameras and I’m until my family and friends about them they really work I love them I love my love and we’ll purchase many more
I would recommend this to a friend - Pros mentioned:Ease of use
would buy again
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.perfectly fit our needs, easy install and setup. well worth it
I would recommend this to a friend Really good!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's a great light and camera, the only thing is even with low sensitivity settings I'm still getting a lot of notifications
I would recommend this to a friendBrand response from Ring
Posted .Hi OneLittleKitsune.
Thank you for taking the time to share your experience with us. We understand the importance of having your Ring Floodlight Cam Pro detect motion and alert you according to your needs. The features and technology provided by the Ring Floodlight Cam Pro are incredibly valuable and help provide you with peace of mind about your home security. We can definitely assist you with this today, and we are confident we can find the correct settings for your home’s environment.
It sounds like your device is not detecting motion as expected. The Ring Floodlight Cam Pro offers advanced motion detection with customizable motion zones. Camera Motion Zones can help you detect motion in the areas that matter the most to you and reduce the number of "false" motion alerts (such as cars driving by). By drawing your camera's motion zones to exclude high-traffic areas like public paths and roads, you can increase your Ring device's effectiveness. Follow these tips to optimize your camera's motion zones:
Make your Ring device's view as clear as possible. Motion detection can sometimes trigger "false" alerts because of moving trees, lightning, the rising or setting sun, reflections off a shiny object, headlights, shadows, and more. To reduce false alerts, adjust your motion zones, remove shiny objects, cut back tree branches that create moving shadows, or angle your device to avoid the sun.
Look for high-traffic areas. Note any high-traffic areas, such as busy streets or sidewalks. If you receive too many motion alerts from your Ring device, you can adjust your motion zones to exclude these areas.
Exclude areas you don’t need to monitor. Note the potential paths people take to approach your device. Then redraw your motion zones to exclude areas where you rarely see people, such as behind locked gates, hedges, or walls.
If your device is capturing an excessive number of events each day, you may need to recharge your battery sooner. To prevent excessive activity, under Motion Settings for your device in the Ring app, you can:
Adjust your Motion Sensitivity slider to a lower sensitivity
Redraw your Customizable Motion Zones
Change Motion Frequency to regularly or periodically
You could also adjust the direction of your Ring device so it doesn't detect as much motion.
Visit our support center for additional tips and tricks.
If any additional information is needed regarding your Ring Floodlight Cam Pro, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring.
Thank you,
Miyuki from Ring.
- Pros mentioned:Camera quality
Worth it
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As always ring items work well. The light and camera quality are good
I would recommend this to a friend Great Camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great resolution and super adjustable compared to other brands. You are able to select a zone out of the video full view to eliminate unwanted motion. How awesome is that.
I would recommend this to a friend- Pros mentioned:Ease of use
Setup
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The outline to setup device was easy to follow and made getting the device up and running pretty easy
I would recommend this to a friend - Pros mentioned:Overall performance
Security
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install works well. Like the added security.
I would recommend this to a friend Ring, camera outdoors
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great way to monitor your home. was very easy to install.
I would recommend this to a friend- Pros mentioned:Camera quality, Motion detection
Love it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my flood light and i love that it has the option to make it motion activated. The camera is crisp and clear and the speaker is great. The only thing i dont like is where it was installed which has nothing to do with the product itself. And since i have toral texh all i need tk so is contact them. Its a great peoduct
I would recommend this to a friend Fantastic Product for Security
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my fourth Ring Floodlight Camera, and I'm very satisfied with all of my Ring products. This one is for a new home, and I'm sure it will be just as reliable and provide the same level of security as my others did.
I would recommend this to a friendRing camera light
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, had to decrease sensitivity, but fills the boxes want to add doorbell and one more camera to cover back yard
I would recommend this to a friend- Pros mentioned:Camera quality
Worth the $
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this camera. Great video quality and quick response time for notifications.
I would recommend this to a friend Installation of product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Our Ring camera/light system was installed by independent contractors who were efficient and more importantly very helpful with setup. They also helped us with suggestions to modify settings to be less impactful on nearby neighbors.
I would recommend this to a friendBrand response from Ring
Posted .Hi Ricard.
Thank you for taking the time to share your Ring experience with us and other consumers. We believe in keeping people close to what’s important. That is why we are driven to create products that help you protect what matters most at home and empower you to connect with your visitors from wherever you are. Together, we’ll make neighborhoods safer!
Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips and Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that have already been posted by other neighbors. We invite you to visit our Ring Community today.
Thank you,
Miyuki from Ring.