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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1681 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 65 Showing 1,281-1,300 of 1,681 reviews
  • Rated 5 out of 5 stars

    Great smart floodlight

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great smart floodlight the bird's eye view is outstanding to see where people or animals move around the yard

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EXCELLENT PRODUCT AND PURCHASE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall excellent product. I am extremely satisfied with this purchase. Setup and installation was simple and easy. Functionality is just as easy to work. Adding to my current Ring account was a breeze!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disgusted @ Tinley Park

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will only buy products from any Best Buy except for the Tinley Park store. The employees go out of their way to make you look foolish

    I would recommend this to a friend
    • Brand response from Ring
      Posted .

      Hi Yadayada.

      Thank you for taking the time to share your experience with us. At Ring, we want to ensure that you have the best possible experience with our products. Your peace of mind and security are extremely important to us. The features and technology provided by the Ring Floodlight Cam Pro are incredibly valuable and help provide you with peace of mind about your home security. Rest assured, we're here to help!

      At Ring, we believe that stronger communities are the key to safer neighborhoods. That is why we are driven to create products that help you protect what matters most at home, and empower you to connect with your visitors from wherever you are. We are saddened to read that your purchasing experience did not meet your expectations but are still here to assist you. Our support team is available 24/7.

      Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips and Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that have already been posted by other neighbors. We invite you to visit our Ring Community today.

      All the best,
      Miyuki from Ring. Ring

  • Rated 4 out of 5 stars

    Ring, floodlight camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the product. The Clarity of the camera and the ability to instantly see somebody at your side door, and the fact that they are floodlights for the night security is awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ring Security Camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting a new roof from hail damage, so haven't installed security camera yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my father, he loves it. It was the perfect solution for what he needed. Sure there are cheaper options out there but in terms of value and cost this was worth the price tag.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice one

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it so far because of far reaching range you can get from the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The hawk

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this product I recommend it so easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than Expected!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent resolution. Paired perfectly with Alexa Show for convenient view of activity! Wide camera span of view!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as advertised

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as I expected. No complaints or surprises. I watched a few videos on YouTube prior to my purchase so I kind of knew what to expect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and good for your home security weather you are home or away

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Camera

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ring is so much better than any other cameras out there. Because I have tried several. No connection issues. Huge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    “ Extra Eyes”

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great help for me, to see what is happening on the outside of my home while I’m busy doing something else. It’s a great item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good floodlight security

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good coverage at our front and back garage doors. The settings were easy to setup. Motion lights go off at night and not sure how to only have triggered by people only, not aninals.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good light but needs always on power

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works pretty good but the timer and auto on/off is glitch when you have it on a line controlled by a switch. It's on a wire with 2 othe lights and I don't want to keep them on 24/7. Since I turn them off and on it messes with the ring light's timer I guess

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Floodlight for Driveway

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall I’m very satisfied with this product. My only complaints are not technically the device’s fault; that being the quality of internet connection it has to my Chime Pro in the kitchen (not that far).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Flawless Ring Security Camera and FloodLight

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Flawless I have 3 of these on my house now... I am going to buy 5 more to put around my property. I LOVE THESE SOOO MUCH.... BUT!!!! I wish the actual lights were more white colored rather than a halogen color

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security Cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and set up process on phone is simple. Picture is clear. Love it!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Scrambles

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its ok. How expensive it is it shouldn't cut out or scramble everytime a vehicle shows up. Have a different ring also in a different area and that one doesn’t do it.

    I would recommend this to a friend
    • Brand response from Ring
      Posted .

      Hi Smallcry.

      Thank you for taking the time to share your experience with us. We understand how important it is for your Ring Floodlight Cam Pro to record clear and concise videos so that you can effectively monitor your home. The features and technology provided by the Ring Floodlight Cam Pro are incredibly valuable and help provide you with peace of mind about your home security. We want to ensure your device is working as intended by providing you with solutions to resolve the video quality concern you mentioned in your review.

      It sounds like the device is not performing as expected. We are happy to share some tips with you for troubleshooting why your Ring device may be experiencing issues with video quality. If your phone or tablet has poor service or internet, it could be affecting "Live View" or your video downloads. Try turning Bluetooth off, then open "Live View" or view a recorded Ring video. Poor wifi can often cause Ring device issues, including video quality. We recommend following these steps in the Ring app: Tap the top menu (☰), then "Devices." Choose your device. Tap the "Device Settings" tile. Tap "Device Health." Under the "Network" section, you'll see your device's "Signal Strength." If your "Signal Strength" (RSSI) is amber or red, your Ring device likely has a poor connection to your location's wifi. Reboot your Ring doorbell or camera by following these steps: Open the Ring app. Tap the top menu (☰), then "Devices." Choose your device. Tap the "Device Settings" tile. Tap "Device Health." Scroll down and tap "Reboot This Device." Wait a few minutes for your device to reboot.

      We invite you to reach out to our community if any additional information is needed regarding your Ring Outdoor Cam. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other.

      Thank you,
      Miyuki from Ring. Ring

  • Rated 5 out of 5 stars

    The Squad makes Best to Buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Squad arrived on time, and was very polite. They know their craft! They even took the time to give me a tutorial.

    I would recommend this to a friend