Customer Ratings & Reviews
- Model:
- B0CG6VFFVL/B08FCWRXQR
- SKU:
- 11391141
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
to a friend
Does Not last long.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this one last year at Best Buy, and it lasted for the whole year before I threw it away. broke down with a bad odor. Never this again!
No, I would not recommend this to a friendBrand response from Ring
Posted .Hi ArdianL.
Thank you for sharing your experience with us.
We understand the importance of having longevity in your Ring security devices. The features and technology provided by the Ring Floodlight Cam Wired Pro are incredibly valuable and help provide you with peace of mind about your home security. We would love the opportunity to assist you with this today to ensure your Ring device is performing optimally.
It sounds like your device is not working as expected. There are a variety of circumstances that can cause your Ring device to lose its connectivity. These include:
A power surge causes a problem with your Internet router.
You temporarily lose power.
A wire in your router setup temporarily comes loose.
You change your wifi network password.
It's important to understand that most of these circumstances are temporary. In most cases, as soon as the circumstances that caused the disconnect to occur are cleared up, your Ring device should automatically reconnect to the network. Very rarely, though, your device will remain disconnected. That's when you should run through a troubleshooting routine that checks the possible sources of the disconnection. Visit our support center for more information.
Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips + Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that have already been posted by other neighbors.
All the best,
Nicole from Ring.