Customer Ratings & Reviews
- Model:
- B0CG6VFFVL/B08FCWRXQR
- SKU:
- 12826104
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Water Damage
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Items have water damage inside cameras and do not work. Unable to replace defective items.
No, I would not recommend this to a friendBrand response from Ring
Posted .Hi JenniferC.
Thank you for taking the time to share your experience with us. Your experience with Ring is our top priority, and it is important to us that when investing in our products, they meet your needs and expectations. What you describe is not the experience we want you to have, rest assured we are here to offer you some help.
In this particular case, we'd suggest you reach out to Best Buy's customer service: 1-888-237-8289 or https://www.bestbuy.com/services/triage/home. We are confident that they will be able to provide you with a resolution to this concern.
At Ring, we understand you have many choices when it comes to your home security. If the retailer has not resolved this concern for you, we recommend reaching out to our Ring Customer Support team. They are available 24/7 at: 1-800-656-1918. We also invite you to reach out to our community. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other.
Thank you,
Miyuki from Ring.
- Pros mentioned:Overall performance
Missy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good good good good good good good good good good good
I would recommend this to a friendBrand response from Ring
Posted .Hi Missy.
We appreciate you taking the time to share your experience with us. We are pleased to read that you are enjoying your new Ring Floodlight Cam Pro! At Ring, we believe in keeping people close to what’s important. That is why we are driven to create products that help you protect what matters most at home and empower you to connect with your visitors from wherever you are. Together, we’ll make neighborhoods safer!
Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips and Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that have already been posted by other neighbors. We invite you to visit our Ring Community today.
Thank you,
Miyuki from Ring.
Outdoor camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The camera is very easy to use. I like the features for day and night time vision. The alert system is very delicate so you will need to adjust to what you prefer to capture.. Excellent security camera.
I would recommend this to a friendSturdy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very sturdy. Downside is that you will need a electrical wiring to hook it up.
I would recommend this to a friendBUY EXTENDED WARRANTY
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this Ring Flood Light Wired Pro 3 months ago and had installed almost 2 months now and in the past 2 weeks the camera keeps failing. I am receiving message that it is off line, if using the same wifi press the reset button on top of camera. Well if camera is mounted high it is very hard to keep pressing a reset button every time you have to try to get it to work. Since this is suppose to me my eyes and ears to my property when not home it is unreliable. When it does work it is fine but very disappointed since only having used it for 2 months. Also the cameras can be of better quality you are mounting on you house that is at least 9 to 10 feet high and when you start to zoom in the picture will not be so clear so unless you know the person it will be hard to make out some images.
No, I would not recommend this to a friendBrand response from Ring
Posted .Hello Andrew,
We know how important it is to have peace of mind when it comes to your home security and having an unresponsive device can be concerning. Please know that we are here to assist and are confident that we can find you a resolution in a timely manner.
One of the most important measurements in your Ring security network is the strength of your wifi signal. You may run a special connectivity test at any time to see if a bad wifi connection is responsible for problems with your device. We have included step by step instructions below:
-Open Ring app
-Hamburger Menu/ 3 Lines
-Select Devices
-Select a Ring device
-Select Device Health
-Select "Test your Wifi" under the Tools Section
-Tap "Start test
-Once the test is done, Enter your Results from the Speed test
Sometimes, even with high internet speeds, the connection is not as strong at the location of the Ring device.
Also, Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback/experiences with Ring. We invite you to reach out at https://community.ring.com/ if any additional information is needed regarding the Ring Floodlight Cam Wired Pro or any other Ring product.
Thank you,
Antonio from Ring
Ring Floodlight cameras are great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the 3rd Ring Floodlight camera I purchased for my property and I have nothing but great things to say out Ring products
I would recommend this to a friendGo with PRO
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.product works great, the PRO is the only model worth getting, non pro has some issues and isnt as solid a unit
I would recommend this to a friendRing floodlight cam
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very pleased with this flood light/surveillance camera. We had tot week it a few times to get it exactly where we wanted the light to shine, but that wasn't a big issue. Most adjustments are made on the app.
I would recommend this to a friendNice upgrade
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has all the quality of the regular floodlight cam and more. Love the sound detection that comes with this camera.
I would recommend this to a friendWorks great!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this to replace Simplisafe cameras. Ring product is superior and wi-fi connection is better.
I would recommend this to a friendGreat floodlight!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this floodlight, even though I need to spend more time getting just the right field of coverage. It does work very well, in spite of my learning curve. I also have the RING video doorbell and Chime.
I would recommend this to a friendFlood Security light record
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely LOVE this light, with eagle eye view, I can see up close or far. The chime and verbal warning are great features as well. I would highly recommend this item.
No, I would not recommend this to a friendGood Product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good Product, but the only bad thing is that it is very sensitive to the Wind, that makes the alarm and the light not stop, sometimes it is continuous and annoying at night, another thing I don't like is eye bird, it is not accurate.
I would recommend this to a friend- Pros mentioned:Camera quality
Major improvements
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Major improvement on camera quality and video lag from previous models
I would recommend this to a friend Great flood light camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These cameras are excellent. They provide great resolution both during the day and night. The other plus is they are hardwired, so never have to worry about a battery
I would recommend this to a friendLighted cameras
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had some issues with other brand lights and installed these with the cameras. Lets just say I wish I had done this sooner.
I would recommend this to a friend- Pros mentioned:Camera quality
Good video camera
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good product, easy to use, great video quality, would reccomend
I would recommend this to a friend Camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product amazing customer good service great service
I would recommend this to a friendRing floodlight camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the ring cameras it the best out there I’ve tried Arlo and was very unhappy the ring has better customer support and the ring cameras don’t lag like the arlo
I would recommend this to a friendWork great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No complantes here! Works great as a flood light and im able to know whats going on in my back yard at all times! Highly recommend!
I would recommend this to a friend