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Customer reviews

Rating 4.7 out of 5 stars with 1709 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 70 Showing 1,381-1,400 of 1,709 reviews
  • Rated 5 out of 5 stars

    Excellent product. I would highly recommend it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Works great. I would highly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ring Floodlight Cam

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Ring floodlight camera is working well so far and it covers a good amount of our front driveway . Just got it two weeks ago .

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Scrambles

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its ok. How expensive it is it shouldn't cut out or scramble everytime a vehicle shows up. Have a different ring also in a different area and that one doesn’t do it.

    I would recommend this to a friend
    • Brand response from Ring
      Posted .

      Hi Smallcry.

      Thank you for taking the time to share your experience with us. We understand how important it is for your Ring Floodlight Cam Pro to record clear and concise videos so that you can effectively monitor your home. The features and technology provided by the Ring Floodlight Cam Pro are incredibly valuable and help provide you with peace of mind about your home security. We want to ensure your device is working as intended by providing you with solutions to resolve the video quality concern you mentioned in your review.

      It sounds like the device is not performing as expected. We are happy to share some tips with you for troubleshooting why your Ring device may be experiencing issues with video quality. If your phone or tablet has poor service or internet, it could be affecting "Live View" or your video downloads. Try turning Bluetooth off, then open "Live View" or view a recorded Ring video. Poor wifi can often cause Ring device issues, including video quality. We recommend following these steps in the Ring app: Tap the top menu (☰), then "Devices." Choose your device. Tap the "Device Settings" tile. Tap "Device Health." Under the "Network" section, you'll see your device's "Signal Strength." If your "Signal Strength" (RSSI) is amber or red, your Ring device likely has a poor connection to your location's wifi. Reboot your Ring doorbell or camera by following these steps: Open the Ring app. Tap the top menu (☰), then "Devices." Choose your device. Tap the "Device Settings" tile. Tap "Device Health." Scroll down and tap "Reboot This Device." Wait a few minutes for your device to reboot.

      We invite you to reach out to our community if any additional information is needed regarding your Ring Outdoor Cam. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other.

      Thank you,
      Miyuki from Ring. Ring

  • Rated 4 out of 5 stars

    I like these for what they are I believe there is

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like these for what they are I believe there is better security cameras out there was a little disappointed about having to buy a service doesn’t seem to make much sense but they are good enough for what are you eating them for

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security technology works.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality. The features work very well. Much better than the previous Plus model. Worth the increase in price over the Plus version.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice unit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice unit, the only issue I have is that the flood light doesn’t trigger until a person is at around 10-15ft from the unit, I’d love to have it trigger at a bit longer range.

    I would recommend this to a friend
    • Brand response from Ring
      Posted .

      Hi Jack.

      Thank you for taking the time to share your feedback with us. We are always looking for ways to improve our neighbor's experience, and your feedback is an invaluable part of this process. That is why we are dedicated to offering devices that help you safeguard what is most important at home, while also allowing you to connect with your neighbors from anywhere. We’re glad to read that you are finding the provided features useful.

      Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips and Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that have already been posted by other neighbors.

      Sincerely,
      Matthew from Ring. Ring

  • Rated 5 out of 5 stars

    Perfect when I’m out of town!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One in the back yard, and I’m considering two for the front yard.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    the app and phone works well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works good with everything. I wish the flood lights was a little more bright, but it was sufficient. The app works good with your phone. It was easy to set up, the hardest part is electrical if do not have any experience'

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not worth the cost

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are upgrading an existing system of Ring then I would reccomend this product, but if you are just starting look for something else. We have had ring for 5 years and the camera quality has yet to update. This camera is still 1080 where many other companies for the same price are 4k.

    No, I would not recommend this to a friend
    • Brand response from Ring
      Posted .

      Hi VCollins.

      We understand how important it is for your Ring Floodlight Cam Pro to record clear and concise videos so that you can effectively monitor your home. The features and technology provided by the Ring Floodlight Cam Pro are incredibly valuable and help provide you with peace of mind about your home security. We would like to ensure you are getting the most from your device.

      I am excited to announce that the Ring Floodlight Cam Pro now offers 2K video resolution. 2K video has higher definition and sharper image quality than standard 1080p resolution. If you compare 2K images to 1080p resolution, you’ll see crisper, more distinct definition in images.

      Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips and Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that have already been posted by other neighbors. We invite you to visit our Ring Community today.

      Thank you,
      Miyuki from Ring. Ring

  • Rated 5 out of 5 stars

    Cameras

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cameras I bought 2 , I like them better than the chargeable ones because I don’t have to keep charging

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ring at a good price for added security

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it at a great value for a Ring camera. Spotlight sensitivity is good. Came with the necessary components to get it up and running.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    An Assistant Supervisor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My sales person was delightful and kind she was so nice talked me into getting a Best Buy card so I could get a discount on my purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good light

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good light, works great. This survey is a pain. I said what i wanted, but it demands more words. So here are the fillers.

    I would recommend this to a friend
    • Brand response from Ring
      Posted .

      Hi Mjr2.

      Thank you for taking the time to share your experience with us. We are pleased to read that you are enjoying your new Ring Floodlight Cam Pro device and that the features included are meeting your expectations. At Ring, we believe in keeping people close to what’s important. That is why we are driven to create products that help you protect what matters most at home and empower you to connect with your visitors from wherever you are. Together, we’ll make neighborhoods safer!

      Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips and Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that have already been posted by other neighbors.

      Sincerely,
      Matthew from Ring. Ring

  • Rated 4 out of 5 stars

    Would've worked somewhere else

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm only giving 4 stars because i returned it when i realized i wasn't going to be able to run electricity to the location i was going to put it. Had to go with something else

    I would recommend this to a friend
    • Brand response from Ring
      Posted .

      Hi Dave.

      Thank you for taking the time to share your Ring experience with us and other consumers. We believe in keeping people close to what’s important. That is why we are driven to create products that help you protect what matters most at home and empower you to connect with your visitors from wherever you are. Together, we’ll make neighborhoods safer!

      Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips and Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that have already been posted by other neighbors. We invite you to visit our Ring Community today.

      Thank you,
      Miyuki from Ring. Ring

  • Rated 5 out of 5 stars

    Ring floodlight upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product works great. Replaced first gen ring floodlight with this updated version. Easy swap for a better product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not a bad choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Value for money. This is a good security spotlight camera that has many features which is helpful to deter intruders.

    I would recommend this to a friend
    • Brand response from Ring
      Posted .

      Hi PintoC.

      Thank you for taking the time to share your experience with us. We are pleased to read that you are enjoying your new Ring Floodlight Cam Wired Pro and that the features included are meeting your expectations. At Ring, we believe in keeping people close to what’s important. That is why we are driven to create products that help you protect what matters most at home and empower you to connect with your visitors from wherever you are. Together, we’ll make neighborhoods safer!

      Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips and Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that have already been posted by other neighbors. We invite you to visit our community today.

      Thank you,
      Melissa from Ring. Ring

  • Cons mentioned:
    Price

    Rated 1 out of 5 stars

    Buyer beware

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the ring flood light cam pro to round out the security cameras in already have installed in my home. To include 4 HD/night vision cameras connected to a 2 Tb Nvr, 1 ring doorbell and the flood light installed on the garage. First, the price for this flood light isn't cheap 268 to be exact...to include a 579 electrical install fee. In all fairness the camera has many cool features...the issue is they don't work!!! The motion lights turn on and off all night long even with motion alarms and zones disabled. I wish I would have did my research before purchasing. All you have to do is google ring flood light cam issues and you will be amazed at the issues consumers deal with.

    No, I would not recommend this to a friend
    • Brand response from Ring
      Posted .

      Hello LVSG,

      Thank you for taking time out of your day to share your experience with us! We fully understand the importance of having the motion detection and lights work as intended. They are valuable features that are designed to notify you as to who may be near your home, and deter unwanted visitors. Please know that it is a priority for us to be of assistance and find a resolution to your concern.

      Regarding the Ring Floodlight Cam, the floodlights are divided up into three 90 degree zones that can be independently turned on and the distance adjusted to customize the area that will trigger the lights to turn on. The camera too can have its motion-sensing area customized through the Ring App, and can cover up to three different zones. The combination of these different customizable zones gives you complete control over the area you wish to cover with your Floodlight Cam. I have attached a help article that will provide more information about controlling the lights on your Ring Floodlight Cam: https://support.ring.com/hc/en-us/articles/115004155866-Controlling-the-Floodlights-and-Light-Settings-on-Your-Floodlight-Cam.

      Also, the Ring Community was launched in March 2019 to help deliver the most current news and educational information to our customers. You can find tips and tricks from other Ring users at https://community.ring.com/. This peer-to-peer forum allows our neighbors to share their feedback and experiences to assist each other in resolving their concerns.

      All the best,
      Jess from Ring Ring

  • Rated 5 out of 5 stars

    New ring spotlight

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect product. We love the bird eye view feature. We have the old one and this new one and we love this one and it’s new features

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Poor connectivity

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor connectivity. Lights are not that bright. Expensive. Need electrical connections need electricians to install.

    No, I would not recommend this to a friend
    • Brand response from Ring
      Posted .

      Hello VijayS, 

      You are correct; your Floodlight Cam Wired Pro must be installed on a 4" round UL-listed weatherproof electrical box. Installation by a qualified electrician may be required in your area. Refer to your local laws and building codes before performing electrical work; permits and professional installation may be required by law. 

      Here are step-by-step directions for checking your device's WiFi signal strength: https://ring.com/support/articles/2ki93/Checking-Your-Ring-Device-Wifi-Signal-Strength. If you are getting less than 2Mbps, you can still enjoy the Ring experience, but you may notice lower video or audio quality or potentially delayed notification when using your device. 

      Ring Community was introduced in March 2019 to assist in providing our neighbors with the most recent news and instructive material. You can visit https://community.ring.com/ to get advice and tricks from other Ring users. Through this peer-to-peer platform, our neighbors can help one another resolve their difficulties by exchanging opinions and first-hand experiences.

      Thank you, 
      Alexis with Ring

      Our first peer-to-peer community forum, Ring Community, enables users to assist one another and exchange opinions and Ring-related experiences. If more information is required regarding your concerns, we encourage you to contact us at https://community.ring.com/.

      Thank you,
      Alexis from Ring Ring

  • Rated 5 out of 5 stars

    Watching

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine . No issues. Just didn’t realize there is a monthly fee to rent storage just to see events that occurred a minute ago.

    I would recommend this to a friend