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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1709 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 75 Showing 1,481-1,500 of 1,709 reviews
  • Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is such a good addition to my ring system and I would highly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best video cam

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with the alarm pro system we have and in line with the doorbell cam

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    ring floodlight cam wired pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: Great product. Cons: Quality of the image when zoomed in is poor

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent model. It did short out after a heavy rainfall but as long as you have totaltech it makes it smooth.

    I would recommend this to a friend
    • Brand response from Ring
      Posted .

      Hi Nitrox1369.
      We appreciate you taking the time to share your experience with us. We are pleased to read that you are enjoying your new Ring Floodlight Cam Pro! At Ring, every device and service we make is designed to help give Neighbors peace of mind inside, protection outside, and a connection to what’s happening in the neighborhood.
      Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips and Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that have already been posted by other neighbors. We invite you to visit our Ring Community today.
      Thank you,
      Miyuki from Ring. Ring

  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best cameras you could purchase for the price great package deal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ring is a good camera and light i would buy again.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor customer service!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered over 1600.00 worth of Ring doorbells, Promised delivery and installation with in two weeks, waited all day for service man to arrive. Never did, Never called. Rescheduled second time same thing, After waiting all day nobody showed or called. Finally the third time rescheduled gave the service mans name, time of delivery. Same thing no show no call. What ever happened to Bestbuy. Apparently not interested in their customers and promises of delivery. Had to cancell after a month and go else where.

    No, I would not recommend this to a friend
    • Brand response from Ring
      Posted .

      Hi Doorbell.

      Thank you for taking the time to share your experience with us. At Ring, we want to ensure that you have the best possible experience with our products. Your peace of mind and security are extremely important to us. The features and technology provided by the Ring Floodlight Cam Pro are incredibly valuable and help provide you with peace of mind about your home security. Rest assured, we're here to help!

      We are sorry to hear that the installation has not been completed as expected. As a customer, it is vital that installation arrangements are communicated clearly and completed in a timely manner. This ensures you are provided with the peace of mind, in your home security, that you purchased the device for.

      If you still have the Ring device in your possession, we invite you to reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their personal feedback and experiences with Ring. We look forward to hearing from you if we can be of any further assistance!

      Thank you,
      Miyuki from Ring. Ring

  • Rated 5 out of 5 stars

    Ring camera.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent item for the price. It is very clear and bright picture.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good camera but subscription expensive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is great but extra money monthly for second camera. Gets pricey. Sales associate did not tell me that.

    I would recommend this to a friend
    • Brand response from Ring
      Posted .

      Hi Chad.

      Thank you for taking the time to share your experience with us. At Ring, we want to ensure that you have the best possible experience with our products. Your peace of mind and security are extremely important to us. The features and technology provided by the Ring Floodlight Cam Pro are incredibly valuable and help provide you with peace of mind about your home security. Rest assured, we're here to help!

      At Ring, we work hard to be completely transparent in both our products, and the optional services in which we provide. The Ring Home Plan is mentioned on our Ring packaging, on our website, and in the welcome email you received upon setting up your device. Your Ring products provide their standard features (real-time notifications, live view, and two-way talk) without any subscription. Ring Home Plans offer downloading and sharing video capabilities and additional features for those who want them.

      If any additional information is needed regarding your concern, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring.

      Thank you,
      Miyuki from Ring. Ring

  • Rated 5 out of 5 stars

    Floodlight Cam Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The newer devices works much better than the previous version. Love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ring

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this product to anyone looking to use the ring security system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ring flood light

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this flood light.I hope it helps with all of our needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    House light

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a nice security light for my house and this was a great product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Flood light

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it just does exactly what it states would recommend to someone else

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coverage!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my Ring Floodlights; they cover a large area.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this ring camera set up was a little difficult

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is the one you want

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best resolution with zoom capability I've every seen

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Security

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has better features then the first gen flood light cam but the build quality is questionable. The 5g WiFi is a plus tho.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, though I wish the lights were a bit brighter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ring

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned the first one but it works as expected and keeps me family safe

    I would recommend this to a friend