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Customer Ratings & Reviews

Your price for this item is $73.99
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The comparable value price is $295.00

Customer reviews

Rating 4.2 out of 5 stars with 521 reviews

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Rating by feature

  • Battery Life

    Rating 3.7 out of 5 stars

  • Durability

    Rating 4.3 out of 5 stars

  • Comfort

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers enjoy the design, color, and size of the Gen 5 Smartwatch 44mm Stainless Steel. They find it comfortable and easy to use, with excellent quality for the price. However, customers are not satisfied with the battery life, which lasts about a day, and some experience connectivity issues with Android phones.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 521 reviews
  • Rated 5 out of 5 stars

    Smart watch

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great watch I just turned off a few of the features to prolong batt. And now I get up to 3+ days with it. Love that u can talk and text on it. Plus I got mine on sale!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great watch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great watch. Upgraded from the gen 4 explorist. Much faster interface.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s great for beginners!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how easy it was to set up. The alarm is great for daily reminders.

    I would recommend this to a friend
  • Pros mentioned:
    Design
    Cons mentioned:
    Battery life, Compatibility
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Stylish and comfortable

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the look and feel of this watch. It's more like an traditional watch rather than a brick on my wrist. I synced it with both an Iphone and a Google Pixel. No surprise I did have a better experience with the Pixel. The three buttons on the side stick out a little further than I like. But if you wear it on your right wrist this won't be an issue. Downloading the app and setup was easy. The thing that I didn't like was switching between phone you have to do a factory reset on the watch. Taking about 8 to 10 minutes to pair it with my other phone. It can only be paired with one phone at a time. This won't be a problem for most I'm sure. After set up you have many options on watch faces to pick from. And it's nice getting notifications at a glance so you can decide if you need to pick up your phone or not. I wish I could use my other wireless charging docks but so far it only works with the charger it came with that I have find. I feel the battery life could be better. I got just under 10 hours with the always on display. But after turning this off I could make it through one whole day. You can answer phone calls from the watch also but the sound quality isn't the best. And when paired with my Iphone it drooped calls, But I didn't see this when paired with my Pixel. Over all I just like the looks and feel of this smart watch over my iwatch and I find my self using this one more.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility, Connectivity

    Rated 1 out of 5 stars

    Didn’t work for my iPhone Xmax

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned the same day I purchased because it disconnected twice and got frozen once. I had to turn it off before it started working again. I don’t think it’s good idea if you have an iPhone.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love this Watch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my fourth Android Wear watch and is definitely my favorite. The extra ram helps immensely with loading and stability. Hopefully Google's purchase of Fitbit means more time spent polishing WearOS.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very Happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4.5 got this smart watch for my 26 yr old son. He loves it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better with Time

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Give this watch a chance. After a month of use I easily can get 2 days of battery life.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Returned. Poor battery life

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really wanted to like this watch. The features are there and it had a nice clean interface however the battery barely lasted a full day. I returned it and purchased a Samsung Galaxy Active 2 which has far superior battery life.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect, perfect Perfect, perfect Perfect, perfect

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Meh.....

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice looking watch. Battery life is mediocre. A little slow responding sometimes. I would recommend getting a Samsung watch. The battery life is better and the only thing you’re really giving up is the Google search. Plus it’s less expensive. Wear OS is a medieval disaster.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid Watch

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good watch, more apps seem to be coming every few weeks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Android watch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Originally I have the Huawei watch and loved it, so I knew this watch would be one that I could enjoy. there's absolutely no lag when using this watch and it has a ton of customizable watch faces.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great watch for Android users

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using this watch since a couple of months now. Light weight and easy to configure. Helps to track the steps and other fitness routine easily. A good buy for the price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice watch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent alternative to an iwatch. Google fit works pretty well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow!! What a watch it is. It works flawlessly with any android phone. the customizability is great. The google fit integration is great. Love this !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good tech...good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just started using this but really like the microphone in the watch to answer phone calls and texts. Has a classic look and the untethered GPS capability is great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am in love with this watch! I love mine and would never give it up! I found it at a better price then at best but though. Thank you best buy for selling great products!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good looking wao

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a gift. Can’t give a review since I’m not using item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great watch

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My fiancé wasn’t crazy about the Apple Watch so when he came across this watch he feel in love at first sight. It’s still has the look of a regular watch with all the cool gadgets.

    I would recommend this to a friend