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Customer Ratings & Reviews

Your price for this item is $250.99
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The comparable value price is $295.00

Customer reviews

Rating 4.2 out of 5 stars with 521 reviews

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Rating by feature

  • Battery Life

    Rating 3.7 out of 5 stars

  • Durability

    Rating 4.3 out of 5 stars

  • Comfort

    Rating 4.4 out of 5 stars

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Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers enjoy the design, color, and size of the Gen 5 Smartwatch 44mm Stainless Steel. They find it comfortable and easy to use, with excellent quality for the price. However, customers are not satisfied with the battery life, which lasts about a day, and some experience connectivity issues with Android phones.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-8 of 8 reviews
  • Pros mentioned:
    Fitness tracking
    Cons mentioned:
    Charging

    Rated 4 out of 5 stars

    still workin

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sometimes it glitches out if i charge it overnight so don’t charge it too long, and always wipe off the sweat so its not mosti when you put it on the charger, and don’t wear it in the shower or the ocean, workouts sure, but make sure you have a screen protector, andmake sure you don’t get any apps that will mess up the watch or brick it anyway its changed my life helps me track my sleep heart rate excersice steps pulse...makes me feel liek im going something with my life and not just vegging out at home

    I would recommend this to a friend
  • Cons mentioned:
    Battery life, Charging

    Rated 4 out of 5 stars

    Good but not the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good watch but really bad battery back up. Had to charge twice a day.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Charging

    Rated 4 out of 5 stars

    Good, but not for me.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great watch, but it just didn't fit my lifestyle. I didn't want to have to deal with charging a watch every night and it just wasn't necessary for me.

    I would recommend this to a friend
  • Cons mentioned:
    Charging

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Charging won’t stand for long time. Look wise it’s good.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life, Charging

    Rated 2 out of 5 stars

    Battery not the best

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband can't seemed to get the battery watch to stay charged for a full day. It will last until noon before he has to charge it. Sometimes we cannot get it to charge on it's charger.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Charging

    Rated 3 out of 5 stars

    Wrong time

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had to replace this watch before a year the display had quit working and the watch would not take a charge at all

    No, I would not recommend this to a friend
  • Pros mentioned:
    Design
    Cons mentioned:
    Battery life, Charging
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Solid choice

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For being such a tech fanatic, I can't believe I've never owned a "smart" watch before. I guess because most of the first generation devices from years ago were... Well.... Gimmicky. Luckily now, especially with this watch, I find it a integral part of my daily wardrobe. As everyone else has mentioned, the watch band is big/long. I'm a big guy, and I could safely say I could take 2 links out and still be a bit loose. Only reason I haven't yet, is this takes a specialty tool which I don't have. Is the large size a bad thing? No, not when you get right down to it. I can only imagine the disaster it would be if they all shipped too small with no means to customize. The watch is also heavy, but still lighter than my similar style Fossil "dumb" watch. With that out of the way, I have to say this watch is very sharp looking. It would equally fit in with a pair of jeans and a t-shirt, or a full business suit. It was very simple to set up the watch. I'm an Android fan, so the ability to interface with my phone is a giant plus for me. Make sure to download all the updates before making your mind up about this watch. Lots of little annoying bugs got fixed. It took literally no time at all before I was downloading, installing, and tweaking different "faces". The fact that you can download additional apps from the app store is a giant plus as well. Battery life is ok. Not having anything to compare it to, the fact that it gets thru the whole day on a single charge works for me. This makes me sound kind of weird but I get some weird satisfaction out of snapping the magnetic charger onto the watch at the end of the day. The only reason I have docked one star is that the watch doesn't (or I haven't been able to figure out how to) charge when powered off. If the charger is connected and you turn off the watch, it boots right back up. Likewise, if it is off and you then connect the charger it turns can't on too. There is no lag with the interface. Font sizes are good, if not a tad bit small. But just like everything else with this watch, it can be modified. Do I regret writing off the whole smart watch category until now? Yes and no. No, because I have a feeling that if I did jump on the bandwagon early on, I never would have discovered this fantastic watch. Therefore, as I wrote in the subject, this is a very solid, rugged and sturdy watch. If like me, you never had a smart watch before -give this one a try instead of the cookie cutter brand(s).

    I would recommend this to a friend
  • Cons mentioned:
    Battery life, Charging

    Rated 2 out of 5 stars

    good, not great at all!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this watch as an upgrade to a previous generation Android WearOS smartwatch, and I am very disappointed. I cannot call it an upgrade, but just a future proof increase of hardware and software for the time being. The screen size is abysmal compared to the body, especially since you loose a few mm for the ring around the screen. The brightness is much less than other smartwatches and the auto-brightness feature is overly conservative, even in direct sunlight. The battery life is ok at best. you can get 1 day out of it with the custom battery mode, but by the next morning it will need a recharge (again, previous gen Android WearOS smartwatch with always on display had better battery life). The charging is ok, somtimes it gets stuck at 99% and only shows 100% when you take it off the charger. The worst part however is after only 2 months of normal use, it died. Will not charge, will not power on, no response at all.

    No, I would not recommend this to a friend