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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 21193 reviews

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91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1000 Showing 19,981-20,000 of 21,193 reviews
  • Rated 5 out of 5 stars

    Solid advice every time

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keith is straight forward and very knowledgeable. I always consult him before any tech purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Technician

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation went very smooth for my 50” and 65” Frame Televisions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Consultation before a sale

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    She came on time and answered ally questions and concerns.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Critical Consultation to the right solution.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Billy was a pleasure to work with and went the extra mile to find the right kitchen solution for us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    consultant was extremely knowledgeable and caring.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed help on a tv size and model; also needed help with mounting another tv without using cable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sr Customer Consultant

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Joe Stark is the BEST. Based on his knowledge and his communication with his customers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very personable

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Charlie was hugely helpful in getting hood ordered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tech service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge door would not stay open, our tech resolved it quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We did the right thing to have someone come into e

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed help with buying appliances for our kitchen! Brande was an excellent help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Remote control

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician was very helpful. Uses non- technical langurhat I could understand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great support

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed help in deciding which TV to buy after our 65 inch Sony Tv died.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent experience

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Scott and both sets of installers were knowledgeable and very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always accurate and accommodating. Professional installation of my Wi-Fi mesh system

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    He should do more homework.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the things he stressed was "You won't have to call an electrician or any other extra help because what I suggest will avoid that. NOT True! The plug we had would not work with the new Bosch and an electrician came to install the proper plug. Once that happened, the installation was a breeze. The new microwave fit inside the previous cavity EXACTLY. So thanks for that.

    I would recommend this to a friend
    • Brand response from Consultation Team
      Posted .

      Thanks for taking the time to share your thoughts on this. Our In-Home Advisors always strive to give our customers a world-class experience while staying within the comforts of home. If there is anything we can do to help turn your experience around, give us a call at (800) 548-0828. We would love to hear more about this.

  • Rated 5 out of 5 stars

    Barry

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Barry, Was and is great to work with. The geek squad was great installing my new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our consultant was exceptional.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceptional customer service - friendly, helpful and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our consultation helped select the right size tv.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were redecorating our den and needed assistance in choosing a new theatre style tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mission complete. Will return in future

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was right on time. Did everything I was expecting and will call again in the future. Job well done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our consultant made us feel at home.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fernando was 100 percent helpful, gave full details on the item and was very accommodating.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The free in home consultation is great.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed better wifi. Justin was helpful and suggested what I could do to achive it.

    I would recommend this to a friend