Everything for Back to School — and then someShop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 21193 reviews

Rating Filter

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1005 Showing 20,081-20,100 of 21,193 reviews
  • Rated 5 out of 5 stars

    Excellent service and advice

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We received exceiient servic and advice concerning our sound system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchase and installation of OLED tv and router

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional. Knows the products. Know the installation procedures. No high pressure. Amiable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brad was knowledgeable and super friendly. Really good at his job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Range Purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we needed help determining the type range we needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Architect

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jack, Tyler, and the crew at Best Buy did an amazing job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Martin

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Martin is the best at helping when we need help…the tech was friendly and competent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy has the best customer service!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Taylor is amazing at his job! I can always count on him for the best price and customer service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Right Decision for our needs

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful with product knowledge................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well trained Consultant

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bill Crocker is knowledgable, helpful and listens carefully. I would recommend him to others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My consultation made me feel confident

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed help with home entertainment the consultant was excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they were excellent very nice and very quick and the one guy even remembered me from 5 years ago

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great People!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only reason they didn’t get a 5 is because they forgot to hook up the coaxial cable to the box. We had another Geek come out and fix it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service and Products - High Recommend!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We recently moved into our new home and wanted to purchase a TV for our great room. We contacted Best Buy for an in-home consultation. Our consultant, Michael Miller, was exceptional! He knew his products and provided great suggestions on what would be best in our large space. We purchased a Samsung 85" QN95B Neo QLED TV, Sonos Arc and Subwoofer. The installers were also exceptional! They arrived on time, were professional and they took the time to go over the use of the products after they completed the installation. And to top it all off, Michael followed up with a phone call a few days later to make sure we were satisfied with our purchase. We were extremely pleased with the expert advice, products and service we received!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Help with setup and apps

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kyle was excellent and helped us setup and understand our new tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    An expert.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He did. an outstanding job off installing and explaining the operation of the dishwasher.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    House wireless upgrade

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful, discussed my plans and got a very excellent resulting plan. Ordered what I needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed to get a washer and dryer. Tyler was very helpful. I would recommend him to everyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Consultation helped me make a decision

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed help with getting a new tv and he was very helpful! Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was very professional and and knew the items very well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home Theatre

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mohamd Almothafer was my customer representative and he and his team were absolutely excellent.

    I would recommend this to a friend