Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 21193 reviews
(21,193 customer reviews)to a friend
Rated 5 out of 5 stars
Excellent service and advice
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We received exceiient servic and advice concerning our sound system
I would recommend this to a friendRated 5 out of 5 stars
Purchase and installation of OLED tv and router
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very professional. Knows the products. Know the installation procedures. No high pressure. Amiable.
I would recommend this to a friendRated 5 out of 5 stars
Great experience
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Brad was knowledgeable and super friendly. Really good at his job.
I would recommend this to a friendRated 5 out of 5 stars
Range Purchase
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.we needed help determining the type range we needed
I would recommend this to a friendRated 5 out of 5 stars
Architect
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Jack, Tyler, and the crew at Best Buy did an amazing job.
I would recommend this to a friendRated 5 out of 5 stars
Martin
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Martin is the best at helping when we need help…the tech was friendly and competent
I would recommend this to a friendRated 5 out of 5 stars
Best Buy has the best customer service!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Taylor is amazing at his job! I can always count on him for the best price and customer service!
I would recommend this to a friendRated 5 out of 5 stars
Right Decision for our needs
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very helpful with product knowledge................
I would recommend this to a friendRated 5 out of 5 stars
Well trained Consultant
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bill Crocker is knowledgable, helpful and listens carefully. I would recommend him to others.
I would recommend this to a friendRated 5 out of 5 stars
My consultation made me feel confident
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I needed help with home entertainment the consultant was excellent.
I would recommend this to a friendRated 5 out of 5 stars
Excellent service
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.they were excellent very nice and very quick and the one guy even remembered me from 5 years ago
I would recommend this to a friendRated 4 out of 5 stars
Great People!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The only reason they didn’t get a 5 is because they forgot to hook up the coaxial cable to the box. We had another Geek come out and fix it.
I would recommend this to a friendRated 5 out of 5 stars
Great Service and Products - High Recommend!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We recently moved into our new home and wanted to purchase a TV for our great room. We contacted Best Buy for an in-home consultation. Our consultant, Michael Miller, was exceptional! He knew his products and provided great suggestions on what would be best in our large space. We purchased a Samsung 85" QN95B Neo QLED TV, Sonos Arc and Subwoofer. The installers were also exceptional! They arrived on time, were professional and they took the time to go over the use of the products after they completed the installation. And to top it all off, Michael followed up with a phone call a few days later to make sure we were satisfied with our purchase. We were extremely pleased with the expert advice, products and service we received!
I would recommend this to a friendRated 5 out of 5 stars
Help with setup and apps
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Kyle was excellent and helped us setup and understand our new tv
I would recommend this to a friendRated 5 out of 5 stars
An expert.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.He did. an outstanding job off installing and explaining the operation of the dishwasher.
I would recommend this to a friendRated 5 out of 5 stars
House wireless upgrade
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very helpful, discussed my plans and got a very excellent resulting plan. Ordered what I needed.
I would recommend this to a friendRated 5 out of 5 stars
Very helpful
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We needed to get a washer and dryer. Tyler was very helpful. I would recommend him to everyone.
I would recommend this to a friendRated 5 out of 5 stars
Consultation helped me make a decision
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I needed help with getting a new tv and he was very helpful! Thank you
I would recommend this to a friendRated 5 out of 5 stars
Great customer service
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.He was very professional and and knew the items very well
I would recommend this to a friendRated 5 out of 5 stars
Home Theatre
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Mohamd Almothafer was my customer representative and he and his team were absolutely excellent.
I would recommend this to a friend




