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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 21193 reviews

Rating Filter

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1027 Showing 20,521-20,540 of 21,193 reviews
  • Rated 5 out of 5 stars

    Home Theater installation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    John Garcia did an excellent job evalutating our home theater needs.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I was happy with his advice.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed some advice on WiFi system for entire house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    His feedback assured we made the right choice.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wall oven replacem't needed. Awesome assistance!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    movie consultant

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great team, they offer me all the options I was looking for my needs.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Helper was very confident and did great job.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed help installing TV stand and new TV mounted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our tech

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our tech was a very friendly man. Trustworthy and friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Confident

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dave was very helpful and knowledgeable on the product I needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big screen tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was very helpful. He also was very educating had a lot of knowledge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good costumer service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good costumer service, I will recommend Best Buy for anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Overjoyed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got our office all updated after years of frustration...thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great service, I'm very appreciative. Thank you so much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Consultation helped us understand our options

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was exceptional!!. So knowledgeable and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buyer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and I recommend Chris to anyone needing assistance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Appliances

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, very helpful. Not a waste of time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TVs

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Josh was very helpful and patient with my questions.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    lost our money

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We never had our old fridge taken away, we kept it. but we never got our 30.00 dollar charge back.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Delivery was way less than promised at sale.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As contracted the delivery people took the old oven out and pushed the new unit into place and asked that my wife to turn on the circuit breaker. Salesman had said they would install counter kit which installers said was not their job. Oven was just plugged in and pushed in. Wasn't leveled with counter or adjusted against backstop.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with results of complicated internet problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super helpful and GREAT customer service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    She is the reason I keep coming back to buy things at Best Buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not sure what happened

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup sound system & tie into TV & Alexa. I installed speakers. They did subwoofer & receiver

    No, I would not recommend this to a friend