Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 21193 reviews
(21,193 customer reviews)to a friend
Rated 5 out of 5 stars
Humanity
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent person with absolutely Ad knowledgeable information
I would recommend this to a friendRated 5 out of 5 stars
Cynthia Dodson
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Thank you Cindy! Loving the items we purchased through you.
I would recommend this to a friendRated 5 out of 5 stars
Great!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.He was great and very helpful. Available all the time!
I would recommend this to a friendRated 5 out of 5 stars
Excellen Service
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.excellent Service responds promptly to calls very professional
I would recommend this to a friendRated 5 out of 5 stars
JT did a great job
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.System works great.............. Techs were superb
I would recommend this to a friendRated 3 out of 5 stars
The consultants did a fine job & made me confident
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Eric was helpful in the store & Bryan who came to the house to measure the space for the washer & dryer was very knowledgeable & personable. When the washer & dryer were delivered, everything went fine until I didn't find the instruction book on the washer. Come to find out it was in the washing machine getting a wash!
I would recommend this to a friendBrand response from Olivier, Consultation Team
Posted .Thank you for taking time out of your day to connect with us about this. It’s important that we are making our customers happy. It looks like you felt that your experience didn’t live up to your expectations. We would love to talk over what happened and any next steps that might be available to you. Please give us a call at (800) 548-0828.
Rated 4 out of 5 stars
Would return to Best Buy for all my home needs
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tech’s excellent. Very patient, on time and cleaned up when done.
I would recommend this to a friendRated 5 out of 5 stars
Was very pleasant experience
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great job Very courteous and thoughtful and understanding!
I would recommend this to a friendRated 5 out of 5 stars
Benjamin
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very knowledgeable and responsive! Gave the quote to me quickly.
I would recommend this to a friendRated 5 out of 5 stars
Outstanding!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding customer service !! Very patient and knowlegeable
I would recommend this to a friendRated 5 out of 5 stars
In home consultation success
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Rich was very knowledgeable and provided great customer service.
I would recommend this to a friendRated 5 out of 5 stars
Great tips
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.He told me exactly what my need was to make my home smart.
I would recommend this to a friendRated 5 out of 5 stars
Good work
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Prompt & knowledgeable. Good stuff. Appreciate it.
I would recommend this to a friendRated 5 out of 5 stars
Great job always
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great guy to work with. Always. Have used him many times.
I would recommend this to a friendRated 4 out of 5 stars
Home Appliances
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very professional, took the time to help us with what we needed.
I would recommend this to a friendRated 5 out of 5 stars
Good service
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I think it's good to get help. Did not yet do the consult.
I would recommend this to a friendRated 3 out of 5 stars
It’s working but not up 2 par
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just a little disappointed where I payed for a soundbar set up but they said they could not do it because the brackets that it comes with would not work. I would of bought the bracket but nobody told me.
No, I would not recommend this to a friendRated 5 out of 5 stars
My consultant is the best
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cindy is AWESOME!! She is always cheerful and very helpful!
I would recommend this to a friendRated 4 out of 5 stars
Mr
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Josh was helpful in determining what was best for our room.
I would recommend this to a friendRated 5 out of 5 stars
DCM
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everyone was knowledgeable, friendly and helpful to work with
I would recommend this to a friend