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Customer reviews

Rating 4.6 out of 5 stars with 21193 reviews

Rating Filter

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1031 Showing 20,601-20,620 of 21,193 reviews
  • Rated 5 out of 5 stars

    Great Service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and informative. Excellent job and experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Help Provided!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and provided excellent customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful Consultant

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased a new TV. Our Home Adviser was very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceeded our expectations.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expert advice. Great customer service. Easy to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security System

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and follow thru. Appreciate all his help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great employee

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Juan was knowledgeable, very helpful and very patient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Good Service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave advice and was knowledgeable. I got what I needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Appliances

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience! Looking forward to my new kitchen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Matthew Baker has excellent customer service and a great sale man love the products .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The consultation helped me make the right decision

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable and accommodating with technology needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Personal shopper

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jordan was so helpful and made everything quick and easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sonos sound bar, subwoofer and outside speakers

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rick gave me great advice on the right system for my home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Five

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great person and customer service………………….,,,,,,,,,,

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Home Expert Review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech suggested items that were not of the quality I expected. This may have been due to supply issues caused by Covid and Christmas. I sent the items back then waited until January and purchased what I needed without using the tech. The tech was very nice. I think that their efforts were hindered by supply issues.

    I would recommend this to a friend
    • Brand response from Olivier, Consultation Team
      Posted .

      We appreciate your feedback. It is critical that we receive candid feedback from our customers, to help ensure that we can grow and improve our services in the future. We would like to hear more about what happened, and see if there is anything we can do to help. If this is something that you would be willing to do, please give us a call at (800) 548-0828 to talk things over. We look forward to hearing from you.

  • Rated 3 out of 5 stars

    Good price; average customer service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value and final product works. Communication difficult at times. Different geek squad technicians with a spectrum of helpfulness and desire to complete the work. Would use again and/or recommend to a friend if value/pricing is important with the knowledge that the timeline and communication can be challenging.

    I would recommend this to a friend
    • Brand response from Olivier, Consultation Team
      Posted .

      Thank you for taking the initiative to let us know about this. We always hope that our In-Home Advisors keep in contact with our customers to ensure that any consultations and projects take place without issue. I’m sorry that you’ve been having trouble finding the answers that you’ve been looking for. Please give us a call at (800) 548-0828 to continue talking about this. We’ll do what we can to help get things on the right path.

  • Rated 5 out of 5 stars

    Very professional and thorough

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reliable and professional service. Very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ashley provides excellent service with a personable style!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    wifi

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is efficient, polite and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Very nice and helpful. Easy to work with,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best! Super attentive and gets the job done!!!

    I would recommend this to a friend