Customer Ratings & Reviews

The Best Buy employee David was Very knowledgeable also very through with his assessment of needs and how best to proceed, my situation with my TV sort of resolved for the time being, but I will definitely purchase my equipment from him!

Eric Roadruck was awesome! I was torn between the 85" Sony and a home projector. He assessed my basement gave me the best options that would give the best picture quality and sound. He even found the tv on sale so I got so much more bang for my buck! We don't get out to the movies hardly anymore but it feels like we are at an actual theatre! He was spot on and my family and I absolutely love our home theatre!!! Thank you Eric!

Holly was a fabulous help in ordering all our new kitchen appliances and four new TV’s. Her knowledge was valuable. Especially when the refrigerator was canceled four times. Not in stock. Her help with delivery of four items only also helped.

We recently downsized from a large house to an apartment and were looking for a way to add light to our space. Evvon was able to view our space and help us plan smart home lighting fixtures that could be purchased all at once or individually to spread out the cost. The in home consultation was definitely the way to go. We are thrilled with the suggestions and overall plan that Evvon presented in his proposal—can’t wait to start implementing our smart home lighting!

Grant conducted my in-home consultation and was a true professional. His knowledge and advice is priceless. He took in my vision and ideas for my living room entertainment system and my basement home theater. Grant gave me several options within my budget to provide a first rate system and included some equipment I already owned. He made the entire process painless. Anyone wanting to install/upgrade an entertainment system should get an in-home consultation right away; it’s a win-win.

Ben spent a great deal of time checking prior installation by a third party that was contracted for my installation and setting up corrective action and explaining everything required to set my system up correctly. He set up a very fast action plan with the polished geek squad experts to correct and complete every detail of the work required and followed up with multiple call backs to ensure customer satisfaction. I could not have asked for better help and advice.

We needed appliances for our remodeled home. We worked with our consultant before and he was again great to work with and quickly understood our needs and wants. We worked together to identify and order our appliances.

We needed direction and help cutting the cord of cable TV. He was extremely knowledgeable and understanding of our needs. He also was a big help coordinating the router we chose and it’s delivery for Verizon installer.

We appreciated the individual attention as to our needs and concerns for the purchase of a 75” tv and receiver for our existing Bose System. We’re confident we made the right choice. We were debating as to what to do and the personal attention at our home made our decision clearer. Josh is very knowledgeable and helpful. Thank you.

Ryan measured the area of the range and dishwasher. It is a rather tight arrangement with the dishwasher door having to clear the range's handle. In fact, he measured it a second time to make certain he was accurate. He knew which range I wanted and the second runner up. He felt quite sure the range I wanted would work but he wanted to check its measurements with the store display. Turns out my 1st choice would work. He handled the purchase via the phone.

We need help with selecting the TV with sound system. Best sent in a consultant with experience to our home and listen to our needs which resulted in purchasing his recommendation. Excellent system

Needed a new TV for new apartment. Walked in and was greeted by Ryan. He showed me TVs in my desired price range and took the time to explain the difference in each model available. Very knowledgeable and friendly. After deciding we talked about mounts and installation. The process was very quick and easy. I left feeling confident that I made the right choices.

We were experiencing much stress and frustration with our non-working telephone and computer. We had no clue as to how to fix this. we called Best Buy . Agents Joe and Algardo went to work on solutions. when they were done, a weight was lifted from our lives! Thank you for your great help !! We appreciate them very much.

I needed two big screen TV and needed professional honest advice about logistics . He was very helpful and compassionate , answered All of my questions about warranties, prices, etc. I am very happy, pleased my house looks very different . I will reach out in the future for Caleb professional opinions.

I am very happy with the service provided by Best Buy staff. Starting with initial consultation with Joseph, and the follow up with Tony. They both guided me through product selection, set up, and installation, which was done by their assigned expert crew. They are now doing an amazing job with post installation follow up and issue resolution. I appreciate it a lot.

I always appreciate the Geek Squad. They are professional and listen to what I'd like to achieve. Dustin and Max were great because after talking through my goals, we decided to go with different technology. I so appreciated their recommendations - I now have a Sonos home theater. There is so much value with the Total Tech program!

The final installation was stellar. We experienced difficulty reaching people prior--lay offs made the process more difficult. The original in home sales person was very helpful--much harder over the phone Again, installation team was great

I was looking to cut the cable cord and needed information on the best router and wifi options for my home. I was very pleased to learn that a Best Buy home consultant would come to my home and answer my questions without costing me anything. Tim D. was very knowledgeable and made product-specific recommendations. I have followed through with those recommendations and am very pleased with my new router and wifi products.

These guys were sensitive to COVID safety protocols. One remembered being here before, the work done and our learning style. They explained things so well and were very efficient. They worked well as a team and anticipated what I might want to know about, but didn't know to ask. I can't say enough about these two and am so glad to have the chance to brag them up. Others in the company need to know how good these two guys are.

Danny was extremely professional, knowledgeable, and made the shopping and purchasing process so easy. It was clear he was advocating for us in helping us find the best appliances that suited our needs and budget,