Customer Ratings & Reviews

We were very satisfied with Tyler and the total tech team from start to finish. We were treated with professionalism, courtesy, integrity and respect from the whole Best Buy team. Would recommend to all who would ask about our purchases.

we needed to mount a new larger TV over an enclosure that had held our old 36" TV. The consultant provided very helpful advice on constructing a frame that would hold the new TV, including where the support boards should go to get the right height. He also provided excellent suggestions on the most appropriate mount.

The technicians that came were awesome! Ran into problem after problem, but they stuck with it, making multiple phone calls to Xfinity support, Eero support, and just showed incredible. Determined to not leave us without internet. We were probably one of the hardest jobs the techs have encountered, but I never saw them getting frustrated. Would highly recommend!

I needed a full living room setup from scratch, and the Magnolia people delivered. I told them what I needed and my price point, they put together a complete system for me, did not try to upsell me any crazy expensive stuff, and the delivery and installation was perfect. No frills, just no nonsense got it done with great results - my family and I are very happy. Great quality products without any hassle. I cannot recommend highly enough.

Advisor was perfect...but I'm very unhappy about the installers who said I needed to charge my batteries, & they would come back the next day. They never showed up!! I had explained I needed the security system right away. Well now due to the pandemic it is still not installed. I couldnt be any more displeased.

The team did a great job. But the remote does not always work the way I think it should work. example-- turn system on watch a game turn system off, but projector does not go off.Another is turn on, select Bluray and the receiver does not switch to Bluray from Media player? Why

C J Zendejas was terrific. The Geek Squad that installed my Thermador cook-top and down draft vent, not so great. They had to cut the marble countertop to able to fit the new appliances and got dust over the entire kitchen. Installed a gas line that was too long and I will have to replace myself.

We came looking for a Kitchen Aid fridge and CJ & co. were able locate not only a fridge but also an accompanying stove. We were very happy with the professionalism in which this was processed. Very friendly and willing to take care of you, it was very refreshing. Thanks to the guys at BB.

Jeff was very friendly and went out of his way to solve the installation issues. First time the installers came in, they asked me to changed the water valves. Did not expect that and had to pay $500.00 for a plumber to come in without any notice. Then the second time, the installers came in, they just put in the units and did not even suggest of switching the dryer door to make it easier to use the machines. But Jeff came in and did it himself

We needed help in picking out a range and microwave. Our cabinet as built did not appear to have enough vertical space to allow for separate microwave and range. He agreed with that assessment. We then had to find a range/microwave appliance that is one unit. Our consultant help us find a GE appliance that would fit and we had it installed. Great job.

The installers were excellent. Polite and professional, very friendly. They answered all my questions and explained why they were running a cycle in both appliances. And how to report an issue. They were both clean in appearance and wore masks. Great guys. They gentlemen, Dave, who sold me the appliances was great. Very thorough and professional. Nice guy.

Daniel is so knowledgeable and helpful and understanding. I must’ve contacted him 6 times and he just kept up his “ no problem” demeanor the whole time! He IS Mr Best Buy. He knows the product lines very well, and is able to make recommendations that are the perfect solution! I’m glad Best Buy has this type of service and Daniel is the rep!

Consultant Dan Lindemann was wonderful - he came to our house re mounting a new TV over an existing fireplace. He was extremely knowledgeable, explained things thoroughly, answered all questions, was very personable and polite. He even offered to take off his shoes before coming inside! Dan is the best - I highly recommend him.

Brittany did exactly what I needed! I had a host of challenges for her in 2 separate homes and she handled them all like a champ! She helped us install door and driveway cameras, cut the cable , buy firesticks, install Sonos speakers and replace/add several T.V.'s. She was very patient with my cluelessness!

The BB Home Expert, Evvon Boxill, was professional, efficient, knowledgeable, courteous and resolved the issue we needed help with. In addition, Evvon made numerous suggestions and recommendations for improving our home media and technology. I recommend getting the BB Home Expert consultation to help in home media and technology enhancement and management.

My home was woefully behind on technology. My advisor took the time to listen to what I wanted to achieve and created a strategy to help me my goals. He was very consultative and not pushy. And, he made some great connections for me at my local Best Buy. It was so nice to have a plan rather than going to the store not really knowing what I needed, or even what to ask.

Seth did an awesome job assessing our needs and the space. We couldn’t be happier with our purchase now that it has been completed.

Adam is top notch! Best Buy is lucky to have such an outstanding employee. He is extremely helpful and knowledgeable. I had to request his help and he never let me down. He always made sure things were done. Thank you so much, Adam. A true pleasure working with you.

Dan is an expert in all things home electronic. He really helped us pick the items that both met our needs and we within our budget, He also followed up to make sure things were OK. We liked him so much that we asked him back for a second appointment to help us with some additional asks. Highly recommended.

Staffen was a pleasure to work with. He was highly professional in every way. On time, knowledgeable, courteous, patient, responsive and always available for questions. I'm hard pressed to imagine anyone better at their job than Steffan.