Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 21192 reviews
(21,192 customer reviews)to a friend
Rated 5 out of 5 stars
LS 50 wireless speakers are the bomb
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I can't rave enough just how great sounding the LS 50 wireless speakers are. I am also able to stream Tidal, Spotify and my Roon collection through the speakers. Very impressed so far...
I would recommend this to a friendRated 5 out of 5 stars
Overall excellent experience!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Vernon was excellent..very knowledgeable and was interested in knowing what we were looking to watch with our TVs. He was a good listener. He also talked about the glare in both rooms the new TVs would go in so make purchase recommendations based on this.
I would recommend this to a friendRated 5 out of 5 stars
I definitely recommend an in-home consultation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have a kitchen in an older home and needed assistance finding appliances that would fit the existing space without the need to remodel. Our consultation was excellent and in another week all appliances will be installed. The consultant was a pleasure to work with and very knowledgeable and helpful.
I would recommend this to a friendRated 5 out of 5 stars
Exceptional home consultant.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My home consultant from Best Buy was George McGill. George is exceptionally knowledgeable and was able to assist me in purchasing the best equipment and associated components for my home set up. He is very personable and professional and is highly recommended.
I would recommend this to a friendRated 5 out of 5 stars
Valuable service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A system designer/architect visited our home to advise upon the equipment necessary to complete our theater room. He was on time, polite, knowledgeable, and clear. The information he provided was valuable, and he was not pushy - he listened to our needs, and advised accordingly. We were happy with his proposal, and are eager to finish the room. We recommend this service to anyone who is considering a major technology installation.
I would recommend this to a friendRated 5 out of 5 stars
we have implemented all of the recommendations!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We had a number of issues relating to the use of technology in our home. Our advisor made recommendations to resolve these issues, and we have implemented all of them. Our advisor was extremely pleasant and very carefully explained all of his suggestions in a way that was easy for us to understand even though we have limited knowledge about technology. We are extremely satisfied with this service!
I would recommend this to a friendRated 5 out of 5 stars
Ask for Lorri!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Thank you Lorri! She helped me and my family find the perfect fridge and the perfect price. She made everything sooo easy explained everything about it and how it works. She is wonderful! Definitely coming back to her to buy my appliances!
I would recommend this to a friendRated 5 out of 5 stars
Christian was awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Christian and the installation team of Alex were great! They were very knowledgeable, professional and accommodating as they setup our new home with several TV installation, full Wi-Fi coverage installation with eeros routers, etc. Highly recommend.
I would recommend this to a friendRated 5 out of 5 stars
Our consultation made us feel confident.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We needed help with a Home sound system. Our sales person, Joel, it was knowledgeable, professional, timely, responsive and all around outstanding. Our installer, Vince, was equally as knowledgeable, professional, timely, responsive and all-around outstanding. We could not be happier.
I would recommend this to a friendRated 5 out of 5 stars
Amanda followed through with scheduling & service.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We were in the market to replace the 32" TV in a corner cabinet with something larger but needed help with placement and size, and we jumped at the chance to have a rep come to help make the decision. Amanda was very professional and patient answering our many questions.
I would recommend this to a friendRated 5 out of 5 stars
Great In Home Consultation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Shay Brown was very professional and very knowledgable at evaluating my home and my needs for having adequate wifi capabilities throughout my home. She recommended the best way to achieve it, as well as recommended different things for the future. It was a pleasure having someone such as Shay help me with a solution for my wifi needs. I highly recommend her! It was amazing that there was no charge for her expertise!
I would recommend this to a friendRated 5 out of 5 stars
Great solutions, no pressure
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We just moved into a new home & needed help with a TV, sound system & video doorbell & a couple security cams for outside. Our consultant helped us get a to not only get a great deal, but to get all the things we’d need to get things set up right from the start. There was never any sales pressure, she just helped us find the right products for us!
I would recommend this to a friendRated 5 out of 5 stars
Mr. Clutch!!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Demetrius Turner was my consultant for my wife and I when we was looking for a new TV for our new house. I called him Mr. Clutch because he came through when we needed him the most.
I would recommend this to a friendRated 5 out of 5 stars
Great Best Buy Home Expert
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Caleb Wilrich did an excellent job, consulting us on the purchase of new kitchen appliances. He was very knowledgeable, honest and easy to work with. He was easily accessible via email and text, and quickly stepped in when we had a hiccup during installation. I recommend working with Caleb.
I would recommend this to a friendRated 5 out of 5 stars
Great service!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased a microwave and an Induction Cooktop through Jay. He was very knowledgable, helped me select the best models, and then came out and measured to make sure the products fit. Great customer service! Plus he has followed up with emails and phone calls when installation is near. Thank you, Jay!
I would recommend this to a friendRated 5 out of 5 stars
Home appliance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I needed a new dishwasher for a rental unit and Marvin Cabrera did a great job explaining the differences between models. He went the extra mile calling me after his work hours to follow up on delivery schedule. Very well informed and helpful!
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We updated our theater room with in-ceiling surround sound, large tv mount, and smart remote connection to all components. We also had a poorly connected multifunction printer updated to connect to ALL of our devices-including phones and tablets. The Geek Squad provided superior service with helpful onsite recommendations AND rapid follow up assistance! They were friendly and fast. I will definitely use them in the future.
I would recommend this to a friendRated 5 out of 5 stars
In house consultation the key to success.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Mario did a terrific job of helping me figure out which TVs worked best in my condo. He also advise me on whether to purchase new Sonia equipment as well as a wireless printer. The equipment has been installed and I love my new TVs.
I would recommend this to a friendRated 5 out of 5 stars
True Best Buy benefit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Thomas has been a godsend for all of our recent purchases. I would have bought online 2-75” Sony TVs and the receiver that I just bought if it weren’t for Thomas! His diligent effort in supporting us and giving us good information produced over $3500 in purchases that would have been online w a competitor!!!
I would recommend this to a friendRated 5 out of 5 stars
Thank you!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Our new office needed help deciding on TV's for 3 offices and 2 common areas. Ethan lead us in the right direction and accommodated all of our special requests. He was an expert helping us decide on the appropriate sizing. I can't recommend this service enough. Thank you!!
I would recommend this to a friend




