Customer Ratings & Reviews

Appreciate all the services coming along with the total tech membership. There are excellent savings if you are buying appliances and other home needs together. The home consultation is very helpful to understand and customize our ideas.

Can’t say enough about how easy it was to work with Ashley to put together the audio and video needs for our new home in Florida! We were in a Illinois and all the communication took place by phone, text and email. Ashley was very responsive and patient. After installation, she continued to follow up and answered all of our questions.

Ryan listened to our needs and discussed options with us. He was able to meet us later that same day at the Dedham Best Buy to demonstrate the recommended equipment. The items he recommended seem to be exactly what we need and will be easy to replace future components as necessary. He helped us set up 24 month financing, which also helps with payment. Installation was set up within the following week.

We were having difficulty with in home Wifi signal strength. After purchasing the eero Pro 6E, and having it instlled by a mmeber of the BestBuy Geek Squad, all is working great now and Wifi signal hac been greatly enhanced.

I needed a lot of coaching as I am not technically savvy. The two guys from the Best Buy Consultation Team who came to help were very patient and answered every miniscule question I had.

I originally wanted a side by side fridge but after showing me pics of new style models and how far out bottom drawers would come out, I became excited with my order. We liked the home consultation so much better than ordering in the store and not being positive of our choice. We’ll definitely go back to Best Buy for future appliances.

Our consultant Elvis was very knowledgeable and set-up our system very quickly. Our installers were very professional and helpful. They cleaned up after and took away all the garbage.

We needed help buying a new oven and Kristen was so knowledgeable and helpful. She steered us in the right direction and now I’m the excited owner of an induction oven. Kristen was great! I highly recommend having Kristen in your corner when looking at appliances at Best Buy Iwilei.

We bought a new house that had speakers all over the house and had no idea what to do with them and our advisor suggested a Denon receiver and that everything would work great together. She also suggested smart lighting and we love everything that we have added to our home due to the suggested things to make our home more comfortable and personal.

I worked with Blake M at Best Buy in Central CA. He did a fantastic job, provided an expert consultation and I’m very happy with my home theater. Will plan to work with him again on future projects. Have already referred my friends to him due to their needs for a highly well designed system.

Bestbuy sakes agent Blake was very helpful and knowledgeable in assisting us in choosing the right ftidge for our specific needs. Would highly tecommend.

The two techs that installed our 2 TVs; moved 1; and set up all of the needed APPs and streaming sites were great! They explained things and offered a few suggestions to make our life easier and things better understood

I needed a new TV. Ended up with a new sound bar and subwoofer. I've had a bumpy start, but the guys that come here are getting me straightened out. Everyone has been so patient. Once I get use to all this new stuff, I'll be alright. Then my next adventure.

Brittany has been so helpful! She responds quickly and has come to our home to give expert recommendations. Even when dealing with issues that were not her concern (cabinets that were measured incorrectly) she was the first to come up with alternative solutions. Highly recommended!

Best Buy made the job of replacing a range hood easy. From the selection of one that would fit in the space, to the installation. When there was a problem, Best Buy quickly resolved it. For some projects, it is nice to be able to connect with real people, not digital assistants....

Both of the consultants that came out were very professional, they wore masks and shoe covers, they were on time and most of all they were quickly able to assess the nature of the technical problem with the TV while teaching me some things along the way. The end result will lead to me being able to get back to enjoying this great product.

Hannah was our in home consultant again, we've worked her before, for a total of three times. She is wonderful and easy to work with. She listens to your wants and needs and is able to make suggestions regarding what would be the best options. She never pressures you, and gives time to make decisions and offer expert advice.

It’s was nice to have Chase come to our home talk and explain to us about the things we have purchased. And it’s a lot!! Thank you Chase on your expertise! It’s good to have 1 person that you know, can ask questions and get answers!!! Great job.

I highly recommend Jay and Sebastian for your custom electronic needs!! They, as well as the install staff, were extremely knowledgable and personable. They made us feel very comfortable with what we chose to purchase. And, they followed up and followed through when they said they would. I definitely would use them again as well as recommend them to others.

Lou Loki did an outstanding job in advising on the technical aspects for our home tv and audio system. He is an expert technician and exceptionally good communicator. His intelligence, dedication and commitment were all above and beyond expectations. He is highly recommended.