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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 21192 reviews

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91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 187 Showing 3,721-3,740 of 21,192 reviews
  • Rated 5 out of 5 stars

    So grateful for my excellent consultation!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The consultation was such a help for getting my home set up with smart features, and other electronics like TVs, home theater, etc. Craig was very knowledgeable and easy to work with. I'm grateful for the extensive help I received!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our consultation led to another brand entirely ..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arthur always provides me with exceptional service. After meeting with Arthur and having an in-depth discussion on a new Tv, I walked away with a brand that previously had not even been in the running. Always look to Arthur for anything tech oriented.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ring System Purchase experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Frank was awesome to work with. He didn't try to up sell me on things I didn't need, focused on what was needed to protect my with a great Ring System and install team did a great job also!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great solution

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed help determining and finding a router and voice modem compatible with xfinity. Dave came out and was very helpful in suggesting equipment to fit my needs. I would have been simply taking a shot in the dark without his expert advice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My advisor worked with me to find the best options

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted new appliances for the kitchen but my in -home advisor gave me options I hadn't thought of to help make everything work together and look good at the same time. There were a few bumps in installation but he handled the return, repurchase and rescheduling quickly and professionally. I would ask him for help again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shoaib is great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shoaib was extremely helpful in helping my wife and I make selections for our new home. He was honest and knowledgeable on a variety of products from appliances to technology. He was great to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job from sales and installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Magnolia installation techs did a great job. Figured out what I needed with an odd install request. Made it happen. Have never been let down!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The consultant was good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The consultation was very good. It helped me know what and how the TV set up could work plus using my existing speakers and receiver. Luke was very helpful and also got everything ordered and a date was set up for delivery and install. Well worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Optimized my outcome in my situation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The consultation was informative and very thoughtful. I didn't feel like I was 'being sold to' but rather as if I had a partner to help me find the best options for my situation and budget.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Devon is Fabulous

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working with Devon was a fantastic experience. She's a great communicator, and she was super quick to respond, and also to address and take care of any concerns I had about installation and the product itself. I HIGHLY recommend her!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was on time, polite and knowledgeable. I was glad he confirmed what I already knew. The previous delivery man thought I knew nothing, especially how to measure! Best Buy offered to send and advisor out and he was able to confirm again what I said. He really was very nice and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Andy is the man!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been dealing with Andy for a couple of years now and he has been wonderful from day one. He is very responsive and keeps me up to date on anything out of stock.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The consultation was productive by saving time.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed assistance where to place TVs in my new home along with the mounting them. Additionally a new sound system was needed. My in home consult with Zeke proved useful. He assessed my current situation with a walkthrough and suggested options that fit my budget. I’m pleased with the outcome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent support was provided

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very accessible and went above and beyond to help with ordering and installation of our products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All in all, an excellent experience.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We very pleased with our experience with Dave Antonio. He helped us every step of the way when purchasing our appliances and coordinating delivery and installation. We would definitely work with him and BB again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of Speakers and TV install change

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a clean install of in-wall speakers and helped me with the rest of my setup as well! Came back to adjust my TV height to the perfect level the first try. These guys are fantastic to work with and knowledgeable!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got serviced really well even with short staff at store . We went in and got all our questions answered and purchased additional items which worked out gear and great prices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our consultant Sam was awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed help with TVs and appliances, Sam was wonderful in helping us measure and find the right solution for our needs. The installation techs did an awesome job. Very pleased with our experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Consultation joy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a new oven and microwave combo unit for our kitchen. We thought we had to stay with the 27" size that we had. The consult expert showed us that we could trim away part of the cabinet so that we get get a 32" unit, which opened up greatly the brands and numbers of units we could use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great professional advice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed expert advise on the correct receiver and Logitech remote to use with new television. Mara provided that and more. She was very helpful, professional and took the time to listen to our input and provided advise accordingly. We will call her for any additional needs and refer friends to her.

    I would recommend this to a friend