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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 21192 reviews

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91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 190 Showing 3,781-3,800 of 21,192 reviews
  • Rated 5 out of 5 stars

    Jorge Was Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new freezerless refrigerator and it needed to fit the space in my old house. Jorge quickly found the fridge I needed and set it to be delivered the next day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Consultant was what we needed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Megan was very helpful with our home tv system. Her recommendations were right on. She handled necessary purchases with the geek squad techs. We did not have to go into the store. She handled everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I felt very trusting of the knowledge he brought

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The experience I had with the rep was awesome. Very knowledgeable and polite and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In home Consultant

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an in home consultant for home security. The consultant was very knowledgeable and professional. She helped me determine my WIFi connectivity, in addition to explaining the various home security products and services.. She also informed me of Geek Services and plans of which I was not aware. Very please with the In Home consultation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jeremy did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed help to install a total ring security system around my home. Jeremy the installer consultant provided the service by restructuring the security layout to effectively accommodate the homeowner for which we were appreciative.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service with no drama

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was professional and knowledgeable. They asked what/where for my new TV. And, before they left, they had set up the TV and my sound system! Awesome service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rob Sposato is a Great Team Member

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have worked with Rob Sposato on a number of purchases. Every single time, Rob has been insightful, helpful, and efficient. He has added tremendous value to my BestBuy shopping experience. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bryan R helped me to make confident decisions.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed help with cameras, and Wi-Fi equipment. Bryan R. came out made some suggestions and I purchased everything on the list. He was knowledgeable and did research on other questions I had. I am looking forward to working with him again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job with the installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding, Dustin and Jacob did a great job. Very thorough and answered all of my questions, great attitude as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Consultation was good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Magnolia in home consultation was great. I was given a multitude of options and shown a variety of different ways I could set up my basement. It got a little overwhelming with so many different things to choose from but all in all was a great visit. If you are looking to do any type of home theater set up or multiple TV set up give them a call.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our fridge consultant was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When our fridge died in the middle of the pandemic, it was hard to find any fridge that would fit our very tight kitchen space. Our consultant was knowledgeable, reassuring and helped us complete the sale without returning to the store. The fridge is perfect and we couldn't be happier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience wtih Mike

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mike was a great resource in ordering appliances for our Kitchen. He and Ellis made sure I got a great deal, and followed through until the appliances were delivered and installed. Great experience and will be back!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Time, patience and knowledge!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn’t figure out why Alexa and ‘her friends’ weren’t properly working. He told me check my internet speed. It was so low he suggested calling Spectrum. Spectrum traced the problem and found an installer had put a staple thru our cable and fixed the issue.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Cayden Matthis Is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We recently moved to a new house and our sales manger Cayden Matthis Dod a great job and offered us best deals for home appliances, really happy with the service provided and would definitely recommend him and would always go back to him for any of our future needs. 5 on 5 for him.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Audio system evaluation, recommendation & install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Matt and team did an outstanding job…from the first exploratory visit, to providing options on my audio system, to installation. I would highly recommend others to consider what the Geek Squad can offer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Sqad to the Rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed help with my computer problems and after the call it was recommended that I take the computer to Geek Squad which was the right call. The problem was my Harddrive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE MY HOME THEATER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From the in-home free consultation to the Geek Squad doing the installation, it was a fantastic experience installing my home theater. The store manager accompanied the in-home advisor and they actually listened to what I wanted. The installation crew was fast and knowledgeable and made sure I knew how to use the equipment. I am thrilled with the outcome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwaves & trim kits

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I spent weeks looking for a microwave with the correct trim kit, I even ordered a couple and none would fit. She came over at the time promised, worked with my schedule, and figured it out immediately. I'd definitely recommend using a home expert to avoid wasting time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good experience in working with consultant

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jacob was helpful in providing multiple options to meet my desired outcome. He was easy to work with and responded to my phone calls quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Daniel is an amazing consultant.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daniel Wood is a fantastic consultant. He addressed all of our questions and needs. He absolutely knows what he is talking about and he shares his knowledge so calmly and patiently. I was able to confidently make the right purchase.

    I would recommend this to a friend