Customer Ratings & Reviews

We had a nest installed, and two TVs and soundbars mounted. TV placement was very thoughtful. Tips and tricks were offered and all my questions were answered.

My advisor has gone above and beyond now twice for us. He is trustworthy, knowledgeable and never advises unnecessary items. We will continue to reach out to him for all of our audio visual needs.

Eddie was very helpful in helping me decide what type of unit would be best for my space, and Will did a great job with the installation. both of them were very professional.

She did a great job fixing all my loose wires behind my tv and computer. Very professional job. I was very happy with the job. I would recommend her. She helpful and friendly.

Both of them were considerate, thorough, pleasant.

Jayson was extremely knowledgeable, he was helpful on all points. A very personable young man who made us feel comfortable and confident.

The two guys who came knew what they were doing. They worked well together and set us up in no time. They had extra work to do over our fireplace and cleaned up after themselves.

The expert was helpful and very knowledgeable about the appliances.

I design multiple kitchens per year... Andy has been invaluable in assisting me with exactly what I need to upgrade the houses in the south county area. A real treasure...

I enjoyed my consultant. I hadn’t a clue on what exactly I wanted. He was patient and very knowledgeable of all products. He kept me under my budget Which I thought was awesome.

We needed help with a new washer and dryer and a refrigerator. Benjamin was very helpful.

I appreciated the Advisor’s focus on utilizing existing equipment to create home theater set-ups in both the living room and the basement. He found affordable solutions to make older gear Bluetooth capable and integrated sound and TV systems very seamlessly.

Had great suggestions for our tv purchase. Gave great pros and cons on which tv to purchase from the ones we were contemplating.

Terrible experience! Very poor & dismissing sales team. This is the first contact from the Home Expert since the order was completed in October. After a serious delivery delay only the body of the refrigerator was delivered despite the fact that the front panels came in weeks before the refrigerator. I have a very unsightly 84” machine sitting in my kitchen that I have to open with a screw.

Got excellent service and advise on internet and home equipment. Very knowledgeable and very help fun and very good costumer service.

Doug quickly understood the project. He gave me some options to think about. When some changes were requested he was very accommodating. I really appreciate the service he provided.

I provided dimensions of malfunctioned microwave to consultant. Consultant found a model with same dimensions. Installation by contracted installers took only 30-40 minutes to replace microwaves on scheduled installation date.

I needed help with the right appliances. My rep "Mo" worked with my "must haves" and within my budget to get the look and functionality i wanted.

The sale manager jason was so helpful to me i will always shop at bestbuy.his attitude and character was very professional and polite...thank so much jason..

From the very moment we walked into the store, purchasing 10 TV’s for our new home. Best Buy has exceeded our expectations and went above and beyond to assist us. Couldn’t be Happier :)))))