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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 21192 reviews

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91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 207 Showing 4,121-4,140 of 21,192 reviews
  • Rated 5 out of 5 stars

    Consultant help verify what products would fit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was having a new refrigerator and dishwasher installed. Had consultant come out first to measure making sure my selections would fit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Devon

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Devon came over and did amazing things. He was able to take my wants and transform them into tangible, doable and affordable options. My Sonos system is set up and my TVs are mounted thanks to Devon’s facilitation!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top of the Class

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ray is top of his class. Helped and assisted in every question I had regarding my appliances. Was super nice and knowledgable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He came on time, was very polite, knowledgeable and professional. He listen to us and our input into the conversion from over the range microwave to a range hood. He took all of the necessary measurements to make sure the hood would fit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my new fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It didn’t start off well, the men delivering my fridge said they couldn’t find a parking spot so they weren’t going to deliver my fridge. Not what someone wants to hear. An hour later I finally got it but it had some scratches and white stuff on it that the men didn’t seem to care about. All together not a good experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ben-our consultant was helpful and informative

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we needed advice on new TV and sound system-Ben our in home consultant, made the selection easy. He listened to our needs, budget, and recommended a total system that looks and sounds fabulous! We are thankful for Ben and the Best Buy team.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Successful TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a 65 inch Samsung, wall Mount and Bose sound bar installed in our living room. Mario and his team were very professional, quick and detail oriented. I highly recommend using them for any tech install you may have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy will send someone to your to evaluate your home entertainment system znd make recommendations for upgrading. Travis helped us immensely. It's free and no pressure to actually buy anything. We had a great experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent consultation experience.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent experience purchasing and getting Sonos system installed in my home. Aaron made everything simple and installation crew were great to deal with and made sure I knew how to run the system on my phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adrian was great! He was professional, knowledgeable and considerate. He provided some cost effective solutions to some if the issues we have with an existing computer as well as address the installation of the new computer and transferring the information from the hard drive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thomas Has Been Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thomas has been great to work with. He has followed up with us to resolve an issue. He has made sure that we’re being taken care of. Best Buy is lucky to have him. Thank you Thomas.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The large TV is wonderful. Installation was just as we asked. The people were very knowledgeable and helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was great working with Ryan. His dedication and commitment were amazing. I definitely looking forward to work with him again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great system and easy to use!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed help in putting together a home theatre system and installing one of our TVs at our new residence. The consultant definitely knew his stuff and we love our new home theatre and outdoor speakers. In addition the system is very user friendly for us non-techie folks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In home visit really helped

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical about an in home consultation but it proved to be really helpful. I was considering a refrigerator purchase and was not sure it would fit in the space. The consultant really helped with many questions and concerns. He was also able to find a better price than I expected so the visit saved me $200 as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New wall oven

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Salvator made a home visit to help us pick out the best wall oven for our kitchen. He measured and helped me to identify which ovens would fit. We had the oven installed last week. It looks great! We will be ordering some stainless steel trim from MicroTrim to finish off the job. We are very pleased.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Home visit/evaluation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paul did a very good job of coming to my home, reviewing my situation, analyzing it and suggesting a new or partially new system. He was courteous and thoughtful both here in my home and in the store when I went in for a follow up appointment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My concerned addressed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a tricky room to put a large (65") TV. Also worried about OLED due to light problems. The consultant was extremely helpful, addressed my concerns and gave me suggestions to ponder. Free advise which improved my end result: a fantastic TV that met all my expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was desperate to find a refrigerator 2 days before Thanksgiving and since I have limited space, I was limited. Michael was able to find a refrigerator for fast delivery. It fits and looks great. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nimesh = A+++++++

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nimesh was incredible to work with!! If you need tech or appliances, then he is your guy!! We live in a different region of the country and he still made sure to take care of us as if we were sitting in the room with him!!

    I would recommend this to a friend