Customer Ratings & Reviews

Matt was perfect, professional, and responsive. We needed two tvs mounted and after Matt’s visit, we decided to purchase and mount two additional tvs. We knew we were in capable hands. Everything happened smoothly and according to plan.

David Williams is an Excellent Home Consultant he was very Professional and Courteous and knowledgeable of his Recommendations of what I need he was Outstanding. I am very Satisfied with his Service

I could not have asked for a more thorough, helpful and expert consultation and design for the new full home audio system and upgrade of my home theater electronics. Lee Cummins and his team all go the extra mile. A++++

Marco was wonderful and explained everything in a way my husband could understand, then he had my husband do a return demonstration which reinforced his learning. Thank you so much Marco.

Had to mount our TV on the wall. Both Justin and Anthony were extremely professional and courteous. Work was performed very quickly and they cleaned up in the areas they worked in. They are very help full and answered all my questions. I would highly recommend them.

Beatrice was excellent. Took the time to review all of my audiio and video needs and provided an comprehensive proposal, and then worked with me to make several adjustments and changes. She stayed with me throughout the process, including showing up the day of the installations. Easy to work with. Excellent experience.

Mr. Kowalsky is an excellent Designer, Project Coordinator, and Salesman!

From start to finish, my Best Buy purchases, in-home consultation, and delivery/installation was flawless! I would do it all over again in a heartbeat! Thanks, Best Buy Plano!

He guided us through all our endeavors Danielle made it so easy for us to make decisions and to set up what we needed to install and instruct us. We will use him again and we will recommend him to our friends

My expert advisor, Josh Fowler was so kind and professional. He carefully listened to my concerns and helped come up with a solution. Would recommend to all for help with in home tech needs. I will be a repeat customer for Josh! 5 stars!

myspace was measured incorrectly for my new my double oven, resulting in me having a carpenter and an electrician to come to my home and complete more work til install is completed. so my oven is still not installed so now I have to wait another 2 and a half weeks for installers to return.

Had a couple of hiccups and we were able to work around them. Missions accomplished. I was very impressed with the professionalism of it the teams I worked with. I will recommend the service to my net work.

Simply EXCELLENT, honest, he helped me make the best decision, he looked for the best price, he always answered my phone to answer my questions, he went to my house the day and at the time the appointment was made. it was a 5 star service

Answered all of our questions and helped us with whatever we needed. Priced through a few different options with patience. So kind, would absolutely recommend!

Alvin did a great job in recommending the right solution for our new sports bar - BOWLGAMES. He understood the needs for this unique entertainment venue and guided the right solution by researching the effective technology for our need

We are buying appliances for a new house and having one person to assist with the entire process has been great. Knowing that my appliances will be ready when the house is complete is a wonderful stress reliever. I am grateful for the knowledgeable help I have received.

I needed assistance with switching out a 65 inch TV over my fireplace and adding another TV and mesh wireless system. The installers were AWESOME!

We have been trying to decide on home security and tech upgrades for endless hours in the store...too many choices. Found internet signal too weak to support new tech so upgrading internet and purchased all suggested boosters and monitoring.

Rob did a great job in helping me obtain the McIntosh gear that I wanted. Bet Buy should be proud to call Rob a part of their team!

Jesse walked through the options and different features, made sure that the products would fit and offered helpful suggestions. Never felt pressured to buy anything. Very happy with his service.