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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 21192 reviews

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91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 211 Showing 4,201-4,220 of 21,192 reviews
  • Rated 5 out of 5 stars

    Alex is the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Am upgrading home theater and also interested in home security system. Alex was extremely knowledgeable and helpful. Gave me all my options with the capabilities of each. Wonderful experience!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job Geek Squad!! Amazing service!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took several visits to get everything working. They never gave up and made sure I was happy with the product and made sure I understood how to operate everything before leaving. Very patient guys!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience! We'll be back!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were moving into a new home and needed a washer dryer. Our consultant knew the right questions to ask and helped us find the perfect fit at a price we could afford!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Audio and Video Consults Are Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Best Buy to install a complete home audio/video system and assorted updates. They have always done a top notch job with installation and product selection. The cost to install is extremely competitive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    His advice was exactly what we needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I just finished building an outside “California Room” to our house and needed an expert opinion on what type of entertainment center we needed to finish off this beautiful project. William Damato came out and gave us great advice of which we implemented everyone of them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful experience.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable and professional. Took the time to explain how everything would work. We have enjoyed our relationship with Best Buy and hope in continues for many years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Consultation was very helpful.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Zak was very helpful, knowledgeable, and agreeable! He helped me choose a new slide in range and took the time to make sure I had all the information I needed to make a decision. Very good customer service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Jon, well done!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The salesman came up to us and asked if we needed help. He showed us a refrigerator which would be in a 33 1/2 inch space. He showed 3 to us and I chose the French door one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roman was great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to find a solution for entrance/exit from my house for people without giving them keys, etc.....and the home advisor was great with working thru my issue and coming up with a solution. Which then lead to talking about some other issues I was having and solving them too, on the spot. Awesome!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chris knows his stuff.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I spoke to Chris and he was able to give me very good suggestions. I am updating my Home Theater and I will be coming back to Chris. I just bought an 85 inch tv which is very nice. I look forward to working with Chris in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks, Shawn!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shawn was excellent. He evaluated our system and gave very reasonable guidance. The package he put together will definitely help me put in a system that will provide my family with the entertainment options that will make our media exciting and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The consultant who came to our house was great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The consultant who came to our house was great. He was knowledgable about our issue which was poor internet reach. He recommended products and carefully explained why they should work for our size of house and the location of our modem. He was polite, a good listener and spent time checking signals throughout the house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home Theater Audit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They know their stuff! I had many questions about speaker installation, speaker placement, home theater setup, maintenance and possible upgrade recommendations. They answered every question and were very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My advisor was fantastic!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My advisor came to my condo and helped me select appliances, TV, smart door bell, and other items that I needed in connection with the total remodel of my condo. She was extremely knowledgeable, professional and a joy to work with. When it was time to place my order, she made it amazingly easy for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fred was great to work with in helping with our home theater design/set up. He was very knowledgeable and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home expert

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are in the process of completely renovating our apartment, needed recommendations for the appliances that will fit in and meet our needs.Rodel was a great help, recommending the best for us per our needs and requirements.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy in my home, love the convenience!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Rep was on time and very helpful with any questions I had. He even had recommendations based on his experience. He showed me package deals that would work with what I needed. I highly recommend this service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our tech was helpful and informative

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech who came out and installed out TVs did a great job. He went over any concerns I had, explained what he was doing, and asked where I wanted things setup, such as how high and centered to what. The end product is great in every room. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very informative, highly recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have been thinking of upgrading our home entertainment system for over a year. The in home consultation allowed us to explore multiple options and choose the best one for our needs. We then visited the store to take a look at the components and seal the deal. Looking forward to installation next week.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the third time Darius helped us select the right technology for our home. He narrowed down the selection yo two computers and suggested use of an external drive. We got great prices and the delivery and setup were smooth. J

    I would recommend this to a friend