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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 21192 reviews

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91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 214 Showing 4,261-4,280 of 21,192 reviews
  • Rated 4 out of 5 stars

    Our consultation gave me what I needed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new washer dryer combination for my condo. Space was tight. I was in Best Buy for texh supplies and had a sales person refer Jack to us. He was prompt and professional. I was able to get exactly what I neede.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our consultation was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed help with a living room tv. Christian asked the right questions, knew exactly what TV to get while taking into account the size of the living room and lighting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Appliance Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new refrigerator and had an issue with the space in my kitchen. Mr. Bari measured the space and helped me select the right refrigerator. He was friendly, and very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Timely and efficient refrigerator installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our refrigerator installers did an excellent job considering their needing to improvise with our smaller entrances. They were polite, respectful and tidy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kyle was great to work with!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kyle was professional & timely. He knew the product well, was able to guide me to make the right purchase and his followup was excellent as well. Highly suggest your services as well as Kyle. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In Home Consultation

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Matthew came to my house and offered design tips and also measured all the spaces for the appliances to make sure they all would fit. He was friendly, knowledgable and extremely helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    John was very professional.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We just bought this house! We wanted to start in making the house a Smart one. John suggested the right products! Having move from a one bedroom apartment into a 3000 square feet house, we needed a better hone theater system and John measure the space and suggested a nice system. Thank you John!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was in the need of several tv’s for a building that was being constructed and I had called the local Best Buy and went in and spoke to one of the employees.. I was very pleased with the employee’s knowledge of the merchandise I needed and with his advice pitched not only the TV’s but other equipment for each.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Professional & Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our home expert was amazing. He came out to my home, completed all of the appropriate measurements, and assisted us with information that allowed us to purchase the perfect refrigerator. His name is Matthew Hill, he is very professional, and extremely knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Enlightened

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely knowledgable and couteous expert came right to my house and helped me figure out what was possible with new tech and devise a plan to put a great home music and theater system in! And I understand how it will all work together not only so I can really enjoy it to the fullest, but also it will add value to my home!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sean Twomey Consultant & Brian Lopes, Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My recent consultation with Sean Twomey was five stars. Sean knows his products, he's a patient listner and detailed oriented. He's always available an gets back to you immediatly. The flat screen install looks amazing! Thanks Brian!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WIFI and device disconnects

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend the in-home consultation, the technician was very knowledgeable and honest. Provided great recommendations, instead of replacing router purchased the eero mesh WIFI router which fixed our WIFI network gaps and devices disconnects throughout the house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad sets Best Buy apart from others!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mike and Austin did a great job at installing our home theatre and setting up our mesh network. They also fixed a few glitches with our other technology.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Low Cost Solution

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He helped with an outdoor TV; looked at our area and offered up a low cost solution. Didn't push the $$$ at all; recommend him highly for transparency and honesty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Television and WiFi update.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We installed two televisions on walls and updated our wifi. The technicians were great and did a careful, high-quality job. They obviously cared about and enjoyed their job. I give them my highest recommendation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent products and service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very impressed with the in home consultant who came to my home. She was very helpful and knowledgeable. The geek squad came to install my new 70in Sony tv with mount and Samsung sound bar. I also bought a universal remote, which is amazing! The tech was wonderful and programmed everything for me and showed me how to use it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home Consult

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    came out to house, listened to my needs and recommended a Sonos system for my current structure and budget. I am very happy with the results

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jeff, a superb consultant makes thing easy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jeff is not only knowledgeable but he also cared enough to insure our new TVs and surround sound system were all done professionally and correctly. He even made a special trip to acquire some needed assets . And a great personality!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clint was my IHA. He was professional at all times beginning with the initial call 48 hours prior to remind me of my appt. Once in my home, Clint not only surveyed the area originally scheduled but provide me with ideas as to what other upgrades or changes I can do in my kitchen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellence

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed help measurements of fitting a stove and refrigerator. Then Dylan went through creating ou purchase all in the contines of our home. Excellent customer service!!

    I would recommend this to a friend