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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 21192 reviews

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91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 221 Showing 4,401-4,420 of 21,192 reviews
  • Rated 5 out of 5 stars

    extremely professional service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Professional. Gaby measured and arranged rapidly exactly what we needed and setup the installation. Very efficient. Setup the installers and coordination of order arriving and installing all within a week of the consultation.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    An overwhelming task made easier!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve bought our refrigerator, stove, dishwasher and microwave from Beast Buy, all with Bill’s help. He was very knowledgeable, supportive and responsive. He made an overwhelming task much simpler by helping us narrow down our choices. I would recommend working with Bill.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tec, at my home.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chad was great. He has helped me with understanding Best Buy options for my audio and visual needs. His knowledge of your product line was exceptional. I never felt he was talking down too me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Senior tech consultant

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Joe Hernandez was very knowledgeable and experienced on the needs and situation and the challenges of my home application. He was friendly and easy to work with and made the purchase a breeze.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My consultant helped make my dream come true

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was long overdue for a TV and surround sound upgrade. After seeing the new tv and hearing the sound I'm embarrassed that I would have people watch that thing as the main tv in my house. My consultant was helpful and I made a choice that I so love love love.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One of the best buying experiences I have ever had

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    David's knowledge, experience, and ability to share this information was a great help in deciding on the best TV and sound system for our needs and wants (and also a good value). We are beyond delighted with our decisions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Oven Consultation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Eddie was right on time and was quick to advise me on what product was perfect for my kitchen. Was very informative on what to expect for the installation and delivery time line. He is very personable and easy to work with. Thank you for sending him out to us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had an issue with a defective dishwasher that was originally installed. Derek, the sales representative, was amazing to work with and took care of everything to get us a replacement. I couldn’t be happier with the entire process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Consultation helped me have a better Home Theater.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bill is very knowledgeable in suggesting what I needed for my home theater. He was always available to answer my questions. My overall experience was awesome dealing with Bill and entire BestBuy team.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good service for TotalTech members.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Consultant provided several options and scheduled a second expert consultation team to visit the house. The second team explained the options with more detail and id in the process of providing recommendations for third party installers. We are waiting to hear from them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Installation of Home Theater Sound System

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From the sales associate to the serviceman, all members of the team did a fantastic job finding the right product I was looking for, and trying to stay within my price range. Days after installation, I received a follow-up phone call to see how it was working out for me, and provided the opportunity to ask any questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful Advice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    James was very helpful when I needed to upgrade my receiver. He help me select the right receiver as well as some beautiful and great sounding speakers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home Installs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jesse Rooke and his TEAM are great to work with. We have had multiple projects with a new home build and they delivered. Alecia his installer and another gentlemen (Sorry forgot his name) are fantastic and very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our consultant was very pleasant & professional.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed to upgrade our internet services by adding a mesh network in our home. James was an amazing resource as his knowledge and expertise was unparalleled. He successfully connected all of the devices throughout our home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our consultant went above and beyond to help us.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our consultant was extremely knowledgeable about different products. He worked with us to come up with creative solutions for our entertainment system and made them specific to the space and our family's needs. Thank you Jonathan Dowden.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our consultant was extremely helpful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed help with a tv for my son, and again our consultant Brandon was extremely helpful. This is the 3rd (maybe 4th) purchase we have made recently and couldn't be happier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    George (I believe that is his name) is the awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional, very patient, outstanding work. George (I hope I remember the name correctly) stays with us for almost 2 and a half hours, go through all the details that we need to know, help us on measuring a lot of space in our new coming house. Really appreciate on his work, he is a really nice and awesome guy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Consultation and job of speaker installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My experience with Best Buy was wonderful. The Best Buy team: Brian, Kelvin, Jamie and Justin did a fantastic job, installing in my house wires and speakers in wall and in ceiling.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home Theater Consultant

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anthony Devlin is an excellent home theater consultant! We very pleased with his knowledge, experience and personal skills. Outstanding to work with!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service and product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful for selection of product and excellent installation. Set up went without a hitch and system is everything we were hoping for. Staff were professional and did excellent work and answered all questions.

    I would recommend this to a friend