Customer Ratings & Reviews

Could not make a decision on what to upgrade first with my tv/audio setup. After the consultation I now know what to buy! Was given great suggestions and recommendations. Would give this a full 5 star review but was never given a call back after I left a message with Josh on his Mobil phone, ready to buy the receiver that he recommended but he never called me back.

We wanted to set up our home theater system. Calan and Cody were so efficient and professional, setting up our system beautifully! I am so happy with their installation! They answered all our questions and set a hell of a fantastic system!!

Jason is very professional, knowledgeable, respectful. He listened to our problem about vandalism to our property. We inquired about security cameras and he had a couple of suggestions. We are very happy we had Jason Schwalb as our in home consultant. We would recommend him to anybody.

We needed help buying a washer/dryer set for an investment property. Ivan was very patient in helping me find the right set that would fit, at the right price. Delivery and install also went without a hitch.

The advisor was knowledgeable and not pushy. He came in and looked at what we were trying to accomplish made his recommendation. He took care of setting up the squad for the installation. The only glitch was the tv I wanted was not available at our local store and it could not be shipped in

We were very pleased with him and Suzanna. The customer service department not so much. Our delivery and installation was supposed to be on the 18th from 7 to 1. No one called until 120 saying someone would call me later in the evening to reschedule for Friday or Saturday. No one called

I needed help to pick correct model and size dishwashing unit and microwave. Robert Taylor has provided me with outstanding consulting services. Thank you very much!

Best Buy set up for Erica to come to our home after having discussed with her my problem with our wifi. She came out and went all over the house with a app that showed where all our dead spots were and she then recommended that we put in whole home wifi using eeros. So far it is the best thing that has worked.

I needed help in selecting the right television for my family room. Alex was very helpful and explained different features and recommended 3 televisions which would work best.

Our expert, Frank was very knowledgeable about the items we were looking for and helped us greatly by picking out products that worked well with our space. Would definitely recommend using a home expert!

We were planning to get started when the nasty virus hit the world. So we've backed off for awhile. We will call and start over when things settle down with all this social distancing going on now. We love what you offered and will contact you again. Thank you so much!!!!!!!

Tate was extremely helpful both with helping to pick out the TV that I purchased and explaining my delivery options.

Bradley was very helpful in helping me decide on the size of the tv for the room and picking out a stand and explaining the entire process to me.

We needed help in choosing the best option for an over the stove ventilation system. The home expert explained all options and advised on best plan to move forward. Very happy with Raffi’s assistance.

Tiffany was extremely helpful. And so knowledgeable in helping us set up our home music system. We are very happy with it, better than we imagined. We loved working with Tiffany!

Absolutely and without a doubt, the best Best Buy employee that we have ever been in contact with. Yvette is not only helpful, but patient, considerate, and extremely efficient.

We needed a new dishwasher and the consultant was very helpful in finalising the selection and setting up the installation. He answered all of our questions to our satisfaction

Home Expert Terry was very knowledgeable of the product. He was easily available and reach out immediately when contacted. He helped me with all my needs, scheduling delivery and making sure everything goes well.

We were looking for a dishwasher and received the best help from Ryan. He showed us different models and made our decision easy. Best of all, he was not a pushy salesman.

Robert made our purchase incredibly easy. He was professional and informative over the phone, and made the purchase process very simple. We’ll definitely be recommending him to our friends and family.