Customer Ratings & Reviews

Nathan and Theresa were very friendly through the process. They were very patient and helpful. Can't complain although we did not end up getting our appliances from Best Buy. I was very happy with what we received in customer service and personalized to what we wanted. Would recommend this service to new home buyers.

Bill was prompt, courteous and knowledgeable. He was a pleasure to work with. It was awesome to be able to get our purchase completed right in our home.

Needed help adjusting my thermostat as it was sometimes blowing cold air during a warming cycle. Anthony Ramous was able to solve my problem.

We needed a new printer set up with a new laptop computer. The technician was very knowledgeable and answered all our questions and set up our computer/printer to our specifications.

Matt Lidster Sr Consultant very knowledgeable in explaining what we would need to get our project completed on time and very functioning. He replies his call to assure our issues are resolved on timely manners.

Kelsey was really good. Patient, knowledgeable, and followed up to be sure I received everything to my satisfaction. He worked hard to make sure I was satisfied.

We needed help in the sound/design of our at home Game room/Theatre. The consultant was very knowledgeable and suggested all of our system requirements, which we purchased. However, my husband is a serious DIY and decided to tackle installation. Wish us Luck.

My husband and I were impressed with the knowledge and professionalism of our in home consultant, Adam and with Riley who did the installation. They were both extremely knowledgeable, made recommendations and handled everything from start to finish. Best Buy, Adam and Riley all exceeded our expectations!!!

Anthony was professional and knowledgeable about products and services! Since COVID is an issue he has kept us informed as to the progress of our order on back order (install date changed 3 times to date,). Over all very pleased with products and services of Best Buy!

A very informative session! Thomas explained the pro's and con's of each TV we were considering. Based on his reviews (the final decision was ours), we decided on the Sony A80J. It has now beed delivered and installed and we are very happy!!

Grace did a great job of recommending the right size TV for my space. Also helped me purchase the right sound bar and Blu Ray player based on the previous research I had done on Consumer Report.

The Geek Squad Best Buy team came prepared and organized. I was very impressed with their level of service.

Great job by Bill and everyone at Best Buy. He was honest, knowledgeable and very helpful. We love our TV and enjoyed the shopping experience.

We had no idea what security cameras we wanted or where to put them and the geek squad team was absolutely amazing and so helpful. I love how easy the entire process was. Everything was explained perfectly and we were given perfect options for our needs.

The home consulting team from Magnolia helped us select and design a TV system and console. The result is a built in home theater that takes up little space and provides a true big screen viewing experience. We recommend this home consulting to anyone considering installing or upgrading a TV system.

We ordered ceiling speakers to be installed. Sean explained exactly what he was going to do, then completed the work in one hour. We are very pleased.

Duane hookman small business up with the nice electronic whiteboard. Thanks so much for all your help!

My advisor, Nick Ross, was amazing. He was knowledgeable in every device that I questioned and even came up with better solutions to not break the bank per say. He would constantly check up and provide additional feedback and promotions on my decision as well. Would recommend to anyone.

Responsive, knowledgeable and capable techs got my home system working.

Our inhome consultant, Roger was on time, knowledgable, not biased and very helpful. Once the decision for the type of products was established, an easy and timely install was scheduled. The install was does correctly and on the designated day by professionals who were experienced. Very good experience.