Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 21174 reviews
(21,174 customer reviews)to a friend
Rated 5 out of 5 stars
Hanging TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The person who came to install the TV was very perfessional and got the job done in no time with no issues.
I would recommend this to a friendRated 5 out of 5 stars
Shop with confidence
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great recommendation And perfect installation!!!!
I would recommend this to a friendRated 5 out of 5 stars
Great Setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The set up was easy and the guys were very knowledgeable and help me with my new TV. Great service thanks.
I would recommend this to a friendRated 5 out of 5 stars
The instalers were awesome, courteous and neat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.From consultation to install best buy was second to none. Having total tech support with my purchase is a no brainer. THANK YOU BEST BUY!
I would recommend this to a friendRated 5 out of 5 stars
Sonos 3 speakers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My IHA is fantastic. The Sonos 3 speakers that were recommended were bought. They have the right amount of bass that I needed, & the wife is now very happy.
I would recommend this to a friendRated 5 out of 5 stars
I loved the suggestions and options
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The consultant did an excellent job of recommending products based on my preferences. He was very knowledgeable and helpful.
I would recommend this to a friendRated 5 out of 5 stars
Best tech help yet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Kurt is the best, he helped me line up the svs sub woofer. Just what I wanted.
I would recommend this to a friendRated 5 out of 5 stars
New Fireplace TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.needed new fireplace tv. it was a challenging installation that was completely professionlly
I would recommend this to a friendRated 5 out of 5 stars
Excellent customer service!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Craig was EXCELLENT! helped me pick out the perfect refrigerator for my needs
I would recommend this to a friendRated 5 out of 5 stars
Best Buy Makes It Happen
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product choice, availability, and service make Best Buy unique. From design, consultation, sourcing, and through installation, Best Buy does an excellent job. Trey has been my consultation expert for all audio, video, and WIFI needs - He finds the solution and then makes it happen. An entire audio visual system - TVs, WiFi System, WAPs, Battery Backup, and Security Camera System, Best Buy further stands out for the personal onsite service of their technicians who stay involved until the installation and service are completed to your satisfaction. Avery has been my installation and service technician from the outset and has always been personable, knowledgable, tenancious, and effective. My highest recommendations to Trey, Avery, and to Best Buy!
I would recommend this to a friendRated 5 out of 5 stars
Very pleased
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Or in home consultant was wonderful. He gave us very impartial advice and meet us in the store when we wanted to validate the choices.
I would recommend this to a friendRated 5 out of 5 stars
Ring doorbell 2 battery powered
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best in home consultation about the ring doorbell. I am recommended a friend after showing how easy of use and convenience it is.
I would recommend this to a friendRated 5 out of 5 stars
Mr. SOS Installs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installers were professional, efficient, and friendly (great senses of humor too!).
I would recommend this to a friendRated 5 out of 5 stars
John went above and beyond to help me choose all m
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.John was do helpful in helping me put together a full entertainment system and tv in my garage for my home gym
I would recommend this to a friendRated 5 out of 5 stars
Very knowledgeable!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There was a glitch in the scheduling system but My consultant and the installers were outstanding, I was very pleased.
I would recommend this to a friendRated 3 out of 5 stars
Disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Consultant was polite and friendly. He saw the 4 appliances we were replacing and had all specs on the new appliances ordered. Not sure then why he didn’t notice that the new stove was taller than the old and once the new microwave was installed we would not be able to lift the stove grates all the way up. The grates hit the bottom of the microwave. He should have noted this and recommend we go with the low profile microwave so the grates could lift all the way up like they are meant to.
No, I would not recommend this to a friendBrand response from Joe, Consultation Team
Posted .Every project comes with its own challenges, obstacles, and requirements so that they can be executed to their maximum potential. While our goal is to always ensure that our customers are appropriately taken care of and feel like they are in the right hands, it seems like that may not have been the case here. We’d like to sincerely apologize for any inconvenience, delay, or burden you may have faced. We hope that you will give us a chance to make it right and reach out to us at (800) 548-0828 for a more in-depth review of your consultation and further assistance.
Rated 5 out of 5 stars
Great advice and perfect results!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bryan is the best!! He’s helped us with two major projects and they both turned out great!
I would recommend this to a friendRated 5 out of 5 stars
Appliances
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They were great All though i decided to wait i have much more to do when its ready i will
I would recommend this to a friendRated 5 out of 5 stars
Great TV and sound system
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fred did an excellent job selling me the right TV and the right sound system. Mike and Juan Vera awesome job on the installation.
I would recommend this to a friendRated 4 out of 5 stars
Love my refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was very apprehensive about this refrigerator. I’m not in the french door. I prefer side by side. My new fridge is more accessible than my previous side by side refrigerator
I would recommend this to a friend