Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 21192 reviews
(21,192 customer reviews)to a friend
Rated 5 out of 5 stars
Dependable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always know I’m in good hands with Blake. So thankful for his knowledge and courtesy to help me with all my tech needs!
I would recommend this to a friendRated 5 out of 5 stars
New TV install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We bought a new 75” Samsung Oled and had it installed by Geek Squad and had our old TV moved to our bedroom. They did a fantastic job! Definitely would recommend!
I would recommend this to a friendRated 5 out of 5 stars
Great work!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We needed help with installation of outdoor cameras around house. The installation team did a great job of understanding and performing the work that needed to be done.
I would recommend this to a friendRated 5 out of 5 stars
Great consultant
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wanted a new OLED tv, and wanted in -home advice. Consultant was very knowledgeable, friendly, thorough. Show me various options. Explained everything. I was quite satisfied.
I would recommend this to a friendRated 5 out of 5 stars
Really helpful service for home installs.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was very knowledgeable and gave me ideas that closely aligned with exactly what I asked for. The full quote with inclusive costs informed my decisions and he kept his quotes well within the bounds of my proposed budget. Overall great.
I would recommend this to a friendRated 5 out of 5 stars
Our consultant was great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We wanted to add a new TV and surround system to our living room. Worked with a Best Buy consultant that provided excellent suggestions on the TV and surround system equipment that we should purchase.
I would recommend this to a friendRated 5 out of 5 stars
I feel confident she helped me make a good decisio
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I sought Megan's advice on sound system for TV sets because I respect her opinion on these matters. She offered good advice and set up the purchase and installation process.
I would recommend this to a friendRated 5 out of 5 stars
Our consultation solidified our decision...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Khia, our in-home consultant, was extraordinarily personable and thorough. He answered all our questions and gave us sensible suggestions to assist in our decision-making. There was absolutely no pressure. We highly recommend this service.
I would recommend this to a friendRated 5 out of 5 stars
Consult with a Pro
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Matt Curvin is professional, knowledgeable and courteous. I had a fair idea of the home theatre equipment and functionality I wanted - but Matt figured out how to make it come together. The installation was flawless and I am one happy camper. Music in four rooms, video in three - and I CUT THE CORD!
I would recommend this to a friendRated 5 out of 5 stars
Great service!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We received great service throughout the process. Our in home consultant took measurements and helped match us with a product that would meet our needs. He also checked in with us after installation to be sure everything went smoothly. We will continue to use this service in the future.
I would recommend this to a friendRated 5 out of 5 stars
Great service and sales person
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Jonathan is a great sales person, who listened to our needs and made suggestions. He followed up to ensure everything was delivered and installed properly. Easy to talk to.
I would recommend this to a friendRated 5 out of 5 stars
The consultation was beneficial to me.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Eddie is always helpful with ordering items & is always willing to help with change orders. If an item goes on sale for less than I paid, he makes the adjustments without me having to go into the store. He responds quickly to my phone calls & text messages.
I would recommend this to a friendRated 5 out of 5 stars
Great Customer Service!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Jesse, was Amazing very helpful and put together a great system for us. His professionalism and patience was much appreciated . We will use Best Buy and Geek Squad in the future. Thank you!
I would recommend this to a friendRated 5 out of 5 stars
Great advice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Chris was very helpful. His recommendations were spot on and we're very happy with how things turned out.
I would recommend this to a friendRated 5 out of 5 stars
Great service!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Chris helped us pick out the correct size televisions for our new home. He also made suggestions that led us to our choice of televisions and scheduled the delivery. This is a great service!
I would recommend this to a friendRated 5 out of 5 stars
Teresa is unbelievably amazing!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Teresa Deleon was an ABSOLUTE joy to work with. Her knowledge of the appliances and ability to navigate difficult technological issues is unbelievable. She went above and beyond is every aspect of service.
I would recommend this to a friendRated 5 out of 5 stars
The Best.....Period!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The expert that we had out to our home was very professional, courteous and knowledgeable. He listened to our needs and suggested the perfect product. We are so happy and would not hesitate to use them again or recommend them to a friend or family member.
I would recommend this to a friendRated 5 out of 5 stars
Great customer service and very knowledgeable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very knowledgeable and helpful with our new TV/soundbar set up. Recommended the right equipment for installation and set the appointment up. We are very happy with the purchase.
I would recommend this to a friendRated 5 out of 5 stars
Great recommendations
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The visit was informative and he ask questions regarding my objectives and how the home theater technology would be used in our home. Very good communications and quick turn-around on a recommended plan. Frank was very knowledgeable on the product offering to meet my needs.
I would recommend this to a friendRated 5 out of 5 stars
Awesome!! Great knowledge and Great Service!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My advisor went above and beyond on many occasions!!! He helped us out with an oven, ring doorbells and our wifi network. I highly recommend!! I didn’t even have to go into the store. Excellent service and a real nice person!!! Don’t Hesitate !! Ben is Awesome!!
I would recommend this to a friend




