Customer Ratings & Reviews

Jesse does a great job of making sure that what you want will actually work in your house. I was in need of a new washer & dryer and we could only put in something with specific dimensions. I am so glad we took advantage of this service otherwise I might have ordered the wrong size washer & dryer.

This was the most stress free purchase I've ever made. Annette was wonderful! She went out of her way to help me find what I needed at the price I was able to afford. I have never encountered such service! I was thrilled with the entire transaction, thanks to Annette.

Jeremy did a great job advising me on the appropriate sound bar for my home. Steered me from my original choice that had no additional advantages and had a higher price.

Needed measurement for fridge..he came out was great and orders it. Wish I knew about this a month before when we ordered our dishwasher and stove and had issues with it.

Anytime we need help selecting the right appliances (large or small), Thomas is our go to! He is always helpful, knowledgeable, and never pushy. We would highly recommend in home consultation and/or Thomas to everyone. It’s such an awesome service!

The consultant called prior to his arrival to let me know that he was on his way. He arrived on time as scheduled. He was very knowledgeable on where to place the tv, the appropriate size, the wall mount and the in-wall electrical outlets.

Very professional people and make you comfortable buying in Best Buy , clear explanation of delivery instructions

Jason Valdez was very helpful. Pleasant and knowledgeable. Answered our many questions and left us ready to enjoy the many options of the system.

James arrived on time for our appointment. He was cordial and professional. Very knowledgeable of products and patient with us as we thought through the various options for installation. We greatly appreciated his suggestions.

The guy called before coming, and informed me the whole time if issues arised on his part. He arrived on time, friendly. He answered all of my questions, took measurements of my laundry closet and showed me the best washer and dryer to go in. He also let me know about deals, sales and clearances they had.

I needed help in purchasing the right washer and dryer and was grateful that I went to Best Buy. The salesperson was informative and taking his time explaining things to me. Thank you Best Buy!!

My mom needed help with selecting a refrigerator that would fit her space. The expert was extremely helpful. He also made sure that the installation process went smoothly. We will utilize this service again.

They let me know they would be arriving well before planned time which I appreciated. Very professional and knew his stuff. Had great advise and never pushed anything on me just came out to give some advice that I truly appreciate. Definitely recommend!!

Our advisor, Matt, patiently assisted in installing our Ring Doorbell in accordance with our needs. He also set up our cell phone Ring account. He did not leave until we tested this to our satisfaction.

Our Home Expert was very knowledgeable and friendly. He was patient and took time to answer every question, make suggestions, and explain options. Would definitely recommend him to anybody needing guidance for their home electronics needs.

Steven was great & very knowledgeable about what I would need in order for a new appliance to fit.

The Advisor that came to the home was polite and good. We appreciated his advise although we did have to modify a few things once the project got started. The installers were over the top great. Juan Mendoza went out of his way to make sure that the total installation was perfect!

Our consultant, Lemuel Tirado, provided expert and friendly assistance setting up and troubleshooting our new TV and sound system--well worth the price of TotalTech service! Saves a lot of time and headaches!

Keswick was awesome and super informative. I ended up upgrading just about everything because the team that is installing are great. Great customer service from keswick and the install team.

very nice person and he help me to choose the best sound and he helped me to set up every thing defiantly a good service and nice person.